- [Support](https://www.t-mobile.com/support) - [Get started](#) - [New to T-Mobile?](https://www.t-mobile.com/support/new-to-tmobile) [Switching is easy](https://www.t-mobile.com/support/new-to-tmobile/family-freedom) [Set up your device](https://www.t-mobile.com/support/new-to-tmobile/device) [Using the app](https://www.t-mobile.com/support/plans-features/t-mobile-app) [All get started topics](https://www.t-mobile.com/support/new-to-tmobile) - [Account resources](#) - [Ways to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill) [All about your bill](https://www.t-mobile.com/support/account/whats-impacting-your-bill) [Line permissions](https://www.t-mobile.com/support/account/set-online-permissions) [Your T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id) [Your PIN/Passcode](https://www.t-mobile.com/support/account/update-your-customer-pinpasscode) [All account resources topics](https://www.t-mobile.com/support/account) - [Network & roaming](#) - [T-Mobile network](https://www.t-mobile.com/support/coverage/t-mobile-network) [In-flight texting and Wi-Fi](https://www.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi) [Wi-Fi Calling](https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile) [International roaming](https://www.t-mobile.com/support/coverage/international-roaming-services) [Mobile Without Borders](https://www.t-mobile.com/support/coverage/mobile-without-borders) [All network & roaming topics](https://www.t-mobile.com/support/coverage) - [Plans support](#) - [Find the right plan](https://www.t-mobile.com/support/plans-features/find-the-right-plan-for-you) [Netflix on Us](https://www.t-mobile.com/support/plans-features/netflix-on-us) [HotSpot plans](https://www.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots) [Voicemail](https://www.t-mobile.com/support/plans-features/voicemail) [Use Mobile HotSpot](https://www.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering) [All plans support topics](https://www.t-mobile.com/support/plans-features) - [Device assistance](#) - [Tutorials](https://www.t-mobile.com/support/tutorials) [Troubleshooting](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting) [Unlock your device](https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device) [Protect your device](https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection) [SIM card & eSIM](https://www.t-mobile.com/support/devices/sim-esim) [All device assistance topics](https://www.t-mobile.com/support/phones-tablets-devices) - [Business support](#) - [Get T-Mobile for Business](https://www.t-mobile.com/support/business/new-to-business) [Billing and payments](https://www.t-mobile.com/support/business/billing) [Manage your account](https://www.t-mobile.com/support/business/account) [Orders and shopping](https://www.t-mobile.com/support/business/orders-shopping) [Account Hub registration](https://www.t-mobile.com/support/business/account-hub-registration) [All business support topics](https://www.t-mobile.com/support/business) [SUPPORT](https://www.t-mobile.com/support) - [Get started](#) - [New to T-Mobile?](https://www.t-mobile.com/support/new-to-tmobile) - [Switching is easy](https://www.t-mobile.com/support/new-to-tmobile/family-freedom) - [Set up your device](https://www.t-mobile.com/support/new-to-tmobile/device) - [Using the app](https://www.t-mobile.com/support/plans-features/t-mobile-app) - [All get started topics](https://www.t-mobile.com/support/new-to-tmobile) - [Account resources](#) - [Ways to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill) - [All about your bill](https://www.t-mobile.com/support/account/whats-impacting-your-bill) - [Line permissions](https://www.t-mobile.com/support/account/set-online-permissions) - [Your T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id) - [Your PIN/Passcode](https://www.t-mobile.com/support/account/update-your-customer-pinpasscode) - [All account resources topics](https://www.t-mobile.com/support/account) - [Network & roaming](#) - [T-Mobile network](https://www.t-mobile.com/support/coverage/t-mobile-network) - [In-flight texting and Wi-Fi](https://www.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi) - [Wi-Fi Calling](https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile) - [International roaming](https://www.t-mobile.com/support/coverage/international-roaming-services) - [Mobile Without Borders](https://www.t-mobile.com/support/coverage/mobile-without-borders) - [All network & roaming topics](https://www.t-mobile.com/support/coverage) - [Plans support](#) - [Find the right plan](https://www.t-mobile.com/support/plans-features/find-the-right-plan-for-you) - [Netflix on Us](https://www.t-mobile.com/support/plans-features/netflix-on-us) - [HotSpot plans](https://www.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots) - [Voicemail](https://www.t-mobile.com/support/plans-features/voicemail) - [Use Mobile HotSpot](https://www.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering) - [All plans support topics](https://www.t-mobile.com/support/plans-features) - [Device assistance](#) - [Tutorials](https://www.t-mobile.com/support/tutorials) - [Troubleshooting](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting) - [Unlock your device](https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device) - [Protect your device](https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection) - [SIM card & eSIM](https://www.t-mobile.com/support/devices/sim-esim) - [All device assistance topics](https://www.t-mobile.com/support/phones-tablets-devices) - [Business support](#) - [Get T-Mobile for Business](https://www.t-mobile.com/support/business/new-to-business) - [Billing and payments](https://www.t-mobile.com/support/business/billing) - [Manage your account](https://www.t-mobile.com/support/business/account) - [Orders and shopping](https://www.t-mobile.com/support/business/orders-shopping) - [Account Hub registration](https://www.t-mobile.com/support/business/account-hub-registration) - [All business support topics](https://www.t-mobile.com/support/business) [Support](https://www.t-mobile.com/support/) [USB Laptop Sticks](https://www.t-mobile.com/support/community/phones-tablets-devices/mobile-internet/laptop-sticks) # Prepaid Connection Manager how tos 0 Added! [](https://www.t-mobile.com) ### Manage Links Click any [available links](https://www.t-mobile.com) to add. Click any [added links](https://www.t-mobile.com) to remove. Links with [no highlight](https://www.t-mobile.com) can't be sent. Done (0 Links) Learn how to use the Prepaid Connection Manager. This manager is used with the [Jet Prepaid](https://www.t-mobile.com/support/devices/mobile-internet/usb-laptop-sticks/how-tos-t-mobile-jet-prepaid-usb-laptop-stick).   ## On this page: - [Connect to T-Mobile Mobile Internet](https://www.t-mobile.com#steps1) - [Enable SIM PIN code](https://www.t-mobile.com#steps2) - [View mobile number](https://www.t-mobile.com#steps3) ## [](https://www.t-mobile.com)Connect to T-Mobile Mobile Internet To connect to T-Mobile Mobile Internet, use the following steps: 1. Make sure your SIM card is in your laptop stick. 2. Insert your laptop stick in the USB port of your computer. 3. Open the __Connection Manager__. 4. Make sure that __T-Mobile Broadband__ is displayed on the __Profile Name__ field. 5. Select __Connect__.   ### Install the Prepaid Connection Manager for Microsoft Windows To install the Prepaid Connection Manager, follow these steps: 1. Insert the Jet data stick. 2. When prompted, select __AutoRun.exe__. (Administrative rights are needed to install the Prepaid Connection Manager). 3. Select __Next__. > __Next__ > __Next__. > __Next__. The software will install. 4. Select __Finish__. The icon will appear on the desktop.   ### Install the Prepaid Connection Manager for Mac OS X To install the Prepaid Connection Manager, follow these steps: 1. Insert your laptop stick into the USB port of your computer. The installation wizard opens. 2. Follow the instructions on the installation wizard to install.   ### Uninstall the Connection Manager for Mac OS X To uninstall the Prepaid Connect Manager on Mac OS X, drag the Prepaid Connection Manager icon to the Recycle Bin in the dock.   ### Uninstall the Connection Manager for Microsoft Windows XP To uninstall the Prepaid Connect Manager for Windows XP, follow these steps: 1. Select __Start__. > __Settings__. > __Control Panel__. 2. Select __Add or Remove Programs__. It may take a minute for Windows to load the list of installed applications. 3. Scroll down and select __Prepaid Connection Manager__. 4. Select __Remove__.   ### Uninstall the Connection Manager for Microsoft Windows Vista & 7 To uninstall the Prepaid Connect Manager for Vista & 7, follow these steps: 1. Select __Start__. > __Control Panel__. 2. Select __Uninstall a Program__ (under __Programs__). It may take a minute for Windows to load the list of installed applications. 3. Right select __Prepaid Connection Manager__ and select __Uninstall__.   ## [](https://www.t-mobile.com)Enable SIM PIN code To enable SIM PIN, follow these steps: 1. From the main Connection Manager screen, select __Tools__. 2. Select __PIN Operations__ > __Enable PIN Verification__. 3. Enter the current PIN (default is __1234__). 4. Select __OK__.   ### Change SIM PIN code To change SIM PIN code, follow these steps: 1. From the main Connection Manager screen, select __Tools__. 2. Select __PIN Operations__. > __Modify PIN__. 3. Enter the current PIN (default is __1234__). 4. Enter the new PIN. 5. Re-enter to confirm. 6. Select __OK__.   ### Disable SIM PIN code To disable SIM PIN, follow these steps: 1. From the main Connection Manager screen, select __Tools__. 2. Select __PIN Operations__ > __Disable PIN Verification__. 3. Enter the current PIN (default is __1234__). 4. Select __OK__.   ### Unblock PIN (PUK code) In the event the data stick becomes locked, you can re-enable the PIN function by entering a Personal Unblocking Key (PUK). If the PIN is locked, the user will see the following dialog box where they will have the opportunity to reset the PIN by entering a combination of the PUK and the new PIN. To unblock, enter the PUK and new PIN code, then select __OK__.   ## [](https://www.t-mobile.com)View mobile number To check the phone number, use the following steps: 1. Make sure your SIM card is in your laptop stick and insert your laptop stick into the USB port of your computer. 2. Open the __Connection Manager__. 3. Select __Tools__ > __Diagnostics__. 4. Choose the __SIM__ tab. 5. The mobile number will be displayed next to __Own number (MSISDN)__. ### View Signal The signal can be viewed from the connection manager main screen in the lower left corner.     * * * Was this helpful? * * * ## Can't find what you're looking for? - [Contact Us](https://www.t-mobile.com/contact-us) - [Ask our community](https://www.t-mobile.com/community/)