- [Support](https://www.t-mobile.com/support) - [Get started](#) - [New to T-Mobile?](https://www.t-mobile.com/support/new-to-tmobile) [Switching is easy](https://www.t-mobile.com/support/new-to-tmobile/family-freedom) [Set up your device](https://www.t-mobile.com/support/new-to-tmobile/device) [Using the app](https://www.t-mobile.com/support/plans-features/t-mobile-app) [All get started topics](https://www.t-mobile.com/support/new-to-tmobile) - [Account resources](#) - [Ways to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill) [All about your bill](https://www.t-mobile.com/support/account/whats-impacting-your-bill) [Line permissions](https://www.t-mobile.com/support/account/set-online-permissions) [Your T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id) [Your PIN/Passcode](https://www.t-mobile.com/support/account/update-your-customer-pinpasscode) [All account resources topics](https://www.t-mobile.com/support/account) - [Network & roaming](#) - [T-Mobile network](https://www.t-mobile.com/support/coverage/t-mobile-network) [In-flight texting and Wi-Fi](https://www.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi) [Wi-Fi Calling](https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile) [International roaming](https://www.t-mobile.com/support/coverage/international-roaming-services) [Mobile Without Borders](https://www.t-mobile.com/support/coverage/mobile-without-borders) [All network & roaming topics](https://www.t-mobile.com/support/coverage) - [Plans support](#) - [Find the right plan](https://www.t-mobile.com/support/plans-features/find-the-right-plan-for-you) [Netflix on Us](https://www.t-mobile.com/support/plans-features/netflix-on-us) [HotSpot plans](https://www.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots) [Voicemail](https://www.t-mobile.com/support/plans-features/voicemail) [Use Mobile HotSpot](https://www.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering) [All plans support topics](https://www.t-mobile.com/support/plans-features) - [Device assistance](#) - [Tutorials](https://www.t-mobile.com/support/tutorials) [Troubleshooting](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting) [Unlock your device](https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device) [Protect your device](https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection) [SIM card & eSIM](https://www.t-mobile.com/support/devices/sim-esim) [All device assistance topics](https://www.t-mobile.com/support/phones-tablets-devices) - [Business support](#) - [Get T-Mobile for Business](https://www.t-mobile.com/support/business/new-to-business) [Billing and payments](https://www.t-mobile.com/support/business/billing) [Manage your account](https://www.t-mobile.com/support/business/account) [Orders and shopping](https://www.t-mobile.com/support/business/orders-shopping) [Account Hub registration](https://www.t-mobile.com/support/business/account-hub-registration) [All business support topics](https://www.t-mobile.com/support/business) [SUPPORT](https://www.t-mobile.com/support) - [Get started](#) - [New to T-Mobile?](https://www.t-mobile.com/support/new-to-tmobile) - [Switching is easy](https://www.t-mobile.com/support/new-to-tmobile/family-freedom) - [Set up your device](https://www.t-mobile.com/support/new-to-tmobile/device) - [Using the app](https://www.t-mobile.com/support/plans-features/t-mobile-app) - [All get started topics](https://www.t-mobile.com/support/new-to-tmobile) - [Account resources](#) - [Ways to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill) - [All about your bill](https://www.t-mobile.com/support/account/whats-impacting-your-bill) - [Line permissions](https://www.t-mobile.com/support/account/set-online-permissions) - [Your T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id) - [Your PIN/Passcode](https://www.t-mobile.com/support/account/update-your-customer-pinpasscode) - [All account resources topics](https://www.t-mobile.com/support/account) - [Network & roaming](#) - [T-Mobile network](https://www.t-mobile.com/support/coverage/t-mobile-network) - [In-flight texting and Wi-Fi](https://www.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi) - [Wi-Fi Calling](https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile) - [International roaming](https://www.t-mobile.com/support/coverage/international-roaming-services) - [Mobile Without Borders](https://www.t-mobile.com/support/coverage/mobile-without-borders) - [All network & roaming topics](https://www.t-mobile.com/support/coverage) - [Plans support](#) - [Find the right plan](https://www.t-mobile.com/support/plans-features/find-the-right-plan-for-you) - [Netflix on Us](https://www.t-mobile.com/support/plans-features/netflix-on-us) - [HotSpot plans](https://www.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots) - [Voicemail](https://www.t-mobile.com/support/plans-features/voicemail) - [Use Mobile HotSpot](https://www.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering) - [All plans support topics](https://www.t-mobile.com/support/plans-features) - [Device assistance](#) - [Tutorials](https://www.t-mobile.com/support/tutorials) - [Troubleshooting](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting) - [Unlock your device](https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device) - [Protect your device](https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection) - [SIM card & eSIM](https://www.t-mobile.com/support/devices/sim-esim) - [All device assistance topics](https://www.t-mobile.com/support/phones-tablets-devices) - [Business support](#) - [Get T-Mobile for Business](https://www.t-mobile.com/support/business/new-to-business) - [Billing and payments](https://www.t-mobile.com/support/business/billing) - [Manage your account](https://www.t-mobile.com/support/business/account) - [Orders and shopping](https://www.t-mobile.com/support/business/orders-shopping) - [Account Hub registration](https://www.t-mobile.com/support/business/account-hub-registration) - [All business support topics](https://www.t-mobile.com/support/business) [Support](https://www.t-mobile.com/support/) [USB Laptop Sticks](https://www.t-mobile.com/support/community/phones-tablets-devices/mobile-internet/laptop-sticks) # Device hardware: T-Mobile Jet 0 Added! [](https://www.t-mobile.com) ### Manage Links Click any [available links](https://www.t-mobile.com) to add. Click any [added links](https://www.t-mobile.com) to remove. Links with [no highlight](https://www.t-mobile.com) can't be sent. Done (0 Links) Get to know your T-Mobile Jet, including system requirements, indicators, and how to insert/remove the SIM and Memory card. ## On this page: - [Microsoft Windows system requirements](https://www.t-mobile.com#windows) - [Mac OS system requirements](https://www.t-mobile.com#mac) - [Indicators](https://www.t-mobile.com#indicators) - [Memory card](https://www.t-mobile.com#memorycard) - [SIM card](https://www.t-mobile.com#sim) ## [](https://www.t-mobile.com)Microsoft Windows system requirement __Important:__ It is strongly recommended Windows XP be updated to Service Pack 3. This update will increase overall improvement to the performance of the computer. Microsoft Windows system requirements for the T-Mobile Jet laptop stick System requirement Windows XP Windows Vista Windows 7 Processor 300 MHz 32-bit (64-bit is not supported) 1 GHz 32-bit 1 GHz 64-bit 1 GHz 32-bit 1 GHz 64-bit RAM 256 MB 1 GB 1 GB Hard Drive Space 50 MB 50 MB 50 MB Web Browser IE 5.5 IE 7 IE 8 OS Service Pack / Version Service Pack 2 or later Service Pack 0 or later Service Pack 0 or later USB Version USB 2.0 or USB 3.0 port USB 2.0 or USB 3.0 port USB 2.0 or USB 3.0 port   ## [](https://www.t-mobile.com)Mac OS system requirements __Important:__ Mac 10.7 (Lion) is not officially supported, but can work if Java Realtime is installed. | System requirement | Mac OS X 10.4 (Tiger) | Mac OS X 10.5 (Leopard) | Max OS X 10.6 (Snow Leopard) | |---------------------------|--------------------------|-------------------------|------------------------------| | Processor | Power PC G3 | 876 Mhz | Intel | | RAM | 256 MB | 512 MB | 1 GB | | Hard Drive Space | 100 MB | 120 MB | 160 MB | | Web Browser | Safari | Safari | Safari | | OS Service Pack / Version | Version 10.4.11 or later | Version 10.5.8 or later | Version 10.6.4 or later | | USB Version | USB 2.0 or USB 3.0 port | USB 2.0 or USB 3.0 port | USB 2.0 or USB 3.0 port | MacOS system requirements for the T-Mobile Jet laptop stick   ## [](https://www.t-mobile.com)Indicators ### Indicator lights The indicator light is located on the opposite end from the USB port. ![The T-Mobile Jet with a magenta box around the indicator light](https://www.t-mobile.com/support/public-files/images/support-non-device/jetindicatorlight.png) Use the following table to understand the status of the indicator light. | Light | Status | |--------------------------------------|----------------------------------------------------------------------------| | Blinking green twice every 3 seconds | Data stick is powered on | | Blinking green once every 3 seconds | EDGE registration | | Blinking blue once every 3 seconds | 3G registration | | Blinking red | Data stick is powered on and searching for the SIM card | | Solid red | Data stick is powered on and searching for an available network (EDGE, 3G) | | Solid green | Established EDGE connection | | Solid blue | Established 3G connection | | Off | No power | The T-Mobile Jet laptop stick indicator light colors and their corresponding status   ### Liquid Damage Indicator (LDI) Each T-Mobile device includes an indicator that shows if it has been subjected to water, thereby voiding the warranty. To view the Liquid Damage Indicator (LDI), remove the back cover of the device.   __White LDI__ indicates no liquid damage. ![T-Mobile Jet with white liquid damage indicator](https://www.t-mobile.com/support/public-files/images/support-non-device/SL40430_3797685185_img001.png)   __Red LDI__ indicates liquid damage. ![T-Mobile Jet with red liquid damage indicator](https://www.t-mobile.com/support/public-files/images/support-non-device/SL40430_3797685185_img002.png)   ## [](https://www.t-mobile.com)Memory Card The Jet supports a microSDHCTM memory card (not included with your purchase). Do not remove your memory card while it is in use, as it may corrupt the data stored on your memory card and damage the memory card or your Jet. - Slide the memory card into the memory card slot with the golden contacts facing the back side of your Jet. - To remove, push the card in and release. The memory card will pop out. ![T-Mobile Jet with memory card slot open](https://www.t-mobile.com/support/public-files/images/support-non-device/SL40112_2881134259_1.png)   ## [](https://www.t-mobile.com)SIM card ### To insert the SIM card 1. Remove the SIM card slot cover. ![The bottom of the T-Mobile Jet](https://www.t-mobile.com/support/public-files/images/support-non-device/SL40112_2881134259_2%2B%281%29.png) 2. Insert SIM card into the SIM card slot with the golden contacts facing down and the notched corner facing out. 3. Replace the SIM card slot cover. ![The T-Mobile Jet with SIM being inserted](https://www.t-mobile.com/support/public-files/images/support-non-device/SL40112_2881134259_2_02%2B%281%29.png)   ### To remove the SIM card 1. Remove the SIM card slot cover. ![The bottom of the T-Mobile Jet](https://www.t-mobile.com/support/public-files/images/support-non-device/SL40112_2881134259_2%2B%281%29.png) 2. Pull the SIM card out and remove. 3. Replace the SIM card slot cover. ![The T-Mobile Jet with SIM being inserted](https://www.t-mobile.com/support/public-files/images/support-non-device/SL40112_2881134259_2_02%2B%281%29.png) * * * Was this helpful? * * * ## Can't find what you're looking for? - [Contact Us](https://www.t-mobile.com/contact-us) - [Ask our community](https://www.t-mobile.com/community/)