Support SUPPORT
New to T-Mobile? Switching is easy Set up your device Using the app Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network & roaming topics Find the right plan Netflix on Us HotSpot plans Voicemail Use Mobile HotSpot All plans support topics Tutorials Troubleshooting Unlock your device Protect your device SIM card & eSIM All device assistance topics Get T-Mobile for Business Billing and payments Manage your account Orders and shopping Account Hub registration All business support topics

Get to know your T-Mobile Jet, including system requirements, indicators, and how to insert/remove the SIM and Memory card.

Microsoft Windows system requirement

Important: It is strongly recommended Windows XP be updated to Service Pack 3. This update will increase overall improvement to the performance of the computer.

Microsoft Windows system requirements for the T-Mobile Jet laptop stick
System requirement Windows XP Windows Vista Windows 7
Processor

300 MHz 32-bit

(64-bit is not supported)

1 GHz 32-bit

1 GHz 64-bit

1 GHz 32-bit

1 GHz 64-bit

RAM 256 MB 1 GB 1 GB
Hard Drive Space 50 MB 50 MB 50 MB
Web Browser IE 5.5 IE 7 IE 8
OS Service Pack / Version Service Pack 2 or later Service Pack 0 or later Service Pack 0 or later
USB Version USB 2.0 or USB 3.0 port USB 2.0 or USB 3.0 port USB 2.0 or USB 3.0 port

 

Mac OS system requirements

Important: Mac 10.7 (Lion) is not officially supported, but can work if Java Realtime is installed.

MacOS system requirements for the T-Mobile Jet laptop stick
System requirement Mac OS X 10.4 (Tiger) Mac OS X 10.5 (Leopard) Max OS X 10.6 (Snow Leopard)
Processor

Power PC G3

876 Mhz

Intel

RAM 256 MB 512 MB 1 GB
Hard Drive Space 100 MB 120 MB 160 MB
Web Browser Safari Safari Safari
OS Service Pack / Version Version 10.4.11 or later Version 10.5.8 or later Version 10.6.4 or later
USB Version USB 2.0 or USB 3.0 port USB 2.0 or USB 3.0 port USB 2.0 or USB 3.0 port

 

Indicators

Indicator lights

The indicator light is located on the opposite end from the USB port.

The T-Mobile Jet with a magenta box around the indicator light

Use the following table to understand the status of the indicator light.

The T-Mobile Jet laptop stick indicator light colors and their corresponding status    
Light Status
Blinking green twice every 3 seconds

Data stick is powered on

Blinking green once every 3 seconds EDGE registration
Blinking blue once every 3 seconds 3G registration
Blinking red Data stick is powered on and searching for the SIM card
Solid red Data stick is powered on and searching for an available network (EDGE, 3G)
Solid green Established EDGE connection
Solid blue Established 3G connection
Off No power

 

Liquid Damage Indicator (LDI)

Each T-Mobile device includes an indicator that shows if it has been subjected to water, thereby voiding the warranty.

To view the Liquid Damage Indicator (LDI), remove the back cover of the device.

 

White LDI indicates no liquid damage.

T-Mobile Jet with white liquid damage indicator

 

Red LDI indicates liquid damage.

T-Mobile Jet with red liquid damage indicator

 

Memory Card

The Jet supports a microSDHCTM memory card (not included with your purchase).

Do not remove your memory card while it is in use, as it may corrupt the data stored on your memory card and damage the memory card or your Jet.

  • Slide the memory card into the memory card slot with the golden contacts facing the back side of your Jet.
  • To remove, push the card in and release. The memory card will pop out.
    T-Mobile Jet with memory card slot open

 

SIM card

To insert the SIM card

  1. Remove the SIM card slot cover.
    The bottom of the T-Mobile Jet
  2. Insert SIM card into the SIM card slot with the golden contacts facing down and the notched corner facing out.
  3. Replace the SIM card slot cover.
    The T-Mobile Jet with SIM being inserted

 

To remove the SIM card

  1. Remove the SIM card slot cover.
    The bottom of the T-Mobile Jet
  2. Pull the SIM card out and remove.
  3. Replace the SIM card slot cover.
    The T-Mobile Jet with SIM being inserted

Was this helpful?