T-Mobile Sonic 2.0 Mobile HotSpot LTE

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[Get started](#) - [New to T-Mobile?](https://www.t-mobile.com/support/new-to-tmobile) - [Switching is easy](https://www.t-mobile.com/support/new-to-tmobile/family-freedom) - [Set up your device](https://www.t-mobile.com/support/new-to-tmobile/device) - [Using the app](https://www.t-mobile.com/support/plans-features/t-mobile-app) - [All get started topics](https://www.t-mobile.com/support/new-to-tmobile) - [Account resources](#) - [Ways to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill) - [All about your bill](https://www.t-mobile.com/support/account/whats-impacting-your-bill) - [Line permissions](https://www.t-mobile.com/support/account/set-online-permissions) - [Your T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id) - [Your PIN/Passcode](https://www.t-mobile.com/support/account/update-your-customer-pinpasscode) - [All account resources topics](https://www.t-mobile.com/support/account) - [Network & roaming](#) - [T-Mobile network](https://www.t-mobile.com/support/coverage/t-mobile-network) - 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[Device assistance](#) - [Tutorials](https://www.t-mobile.com/support/tutorials) - [Troubleshooting](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting) - [Unlock your device](https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device) - [Protect your device](https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection) - [SIM card & eSIM](https://www.t-mobile.com/support/devices/sim-esim) - [All device assistance topics](https://www.t-mobile.com/support/phones-tablets-devices) - [Business support](#) - [Get T-Mobile for Business](https://www.t-mobile.com/support/business/new-to-business) - [Billing and payments](https://www.t-mobile.com/support/business/billing) - [Manage your account](https://www.t-mobile.com/support/business/account) - [Orders and shopping](https://www.t-mobile.com/support/business/orders-shopping) - [Account Hub registration](https://www.t-mobile.com/support/business/account-hub-registration) - [All business support topics](https://www.t-mobile.com/support/business) [Support](https://www.t-mobile.com/support/) [Devices](https://www.t-mobile.com/support/community/phones-tablets-devices) # T-Mobile Sonic 2.0 Mobile HotSpot LTE 0 Added! [](https://www.t-mobile.com) ### Manage Links Click any [available links](https://www.t-mobile.com) to add. Click any [added links](https://www.t-mobile.com) to remove. Links with [no highlight](https://www.t-mobile.com) can't be sent. Done (0 Links) Get help with your T-Mobile Sonic 2.0 Mobile HotSpot LTE. ## On this page: - [Admin page](https://www.t-mobile.com#apps) - [Battery, Memory, & Storage](https://www.t-mobile.com#hardware) - [Connections & Network](https://www.t-mobile.com#connections) - [Email & Messaging](https://www.t-mobile.com#messages) - [Security](https://www.t-mobile.com#security) - [Settings & Tech Specs](https://www.t-mobile.com#settings) - [Software Updates & Device Resets](https://www.t-mobile.com#updates) ## [](https://www.t-mobile.com)Admin page ### Access Admin Page for the First time The first time you access the Mobile Hotspot Admin page, you will be taken through a required set up wizard and given the opportunity to change your Admin password, Wi-Fi network SSID, and W-Fi network password. 1. Connect your Wi-Fi enabled computer to your Mobile Hotspot via Wi-Fi. Use the default SSID and Wi-Fi password located on the white sticker next to the battery. 2. Select the __Mobile HotSpot[](https://www.t-mobile.com)__ icon on your desktop or open a browser window and enter __http://mobile.hotspot/__. 3. Enter the default password 'admin' and then select __Log in__. 4. When the page opens, review the tips and select __Next__. 5. Review the next set of tips and select __Next__.[](https://www.t-mobile.com) 6. In the text field, enter your new, unique, Admin page password and select __Next__. 7. Enter a new name for your Mobile HotSpot (the SSID) that you’ll use to identify your connection from the list of available networks. When finished, select __Next__. If you need to find the SSID later, use the arrow keys to navigate to the __Device info__ screen, use the __Enter__ key to review the __Network Name__. 8. If desired, select __Change Wi-Fi security password__ to change your default Wi-Fi password. Otherwise, your Wi-Fi password will remain the default password. When finished, select __Finish__. 9. Your Mobile HotSpot will automatically disconnect from your computer to enable you new settings. Reconnect your Wi-Fi enabled computer to your Mobile HotSpot using your new settings. When you have connected, select __Refresh Page__. If too much time elapses, you may have to log back in to the Admin page using your new Admin password that you just created. ### Access Admin Page 1. Connect your computer to your Mobile Hotspot via Wi-Fi. 2. Select T-Mobile Hotspot Admin icon on your desktop or open a browser window and enter __http://mobile.hotspot/__ or __192.168.0.1__ into the address bar. 3. In the __Password__ field, enter the Admin Page password that you created. The default administrator password is __admin__. 4. Select __Log in__. ### Add additional access point names It is recommended that you accept default settings and do not change them unless you are an advanced user. If you have problems using your Mobile Hotspot after you change a setting, it is recommended that you reset the device to factory default settings. 1. Connect your computer to your Mobile Hotspot via Wi-Fi. 2. Select the T-Mobile Hotspot Admin icon on your desktop or open a browser window and enter __http://mobile.hotspot/__. 3. Enter your administrator password that you created and select __Login__. 4. Select __Configuration__. 5. If necessary, select __General__. 6. Select __Add__. 7. Adjust the following settings (further explanation available in the table on this page): - Profile Name - APN - Authentication - None - PAP - CHAP - User Name - Password 8. Select __Save__. > __Save__ to confirm. 9. Select __Refresh page__. If necessary, re-connect to your Mobile Hotspot to update the settings. To reconnect, if necessary, 'Forget' your network on your Wi-Fi enabled computer to remove the previous settings associated with your Wi-Fi enabled computer. Next, scan again for available Wi-Fi networks, and then reconnect to your Mobile Hotspot. Access point settings Option Description Profile Name Enter the profile name. APN Enter the APN string. Authentication PAP: Password Authentication Protocol (PAP) provides a simple method, without encryption, for the peer to establish its identity by using a two-way handshake. CHAP: Challenge-Handshake Authentication Protocol is used to periodically verify the identity of the peer by using a three-way handshake. User Name The user name is used to obtain authentication from the ISP when the connection is established. Password The password is used to obtain authentication from the ISP when the connection is established. ### Change basic wireless network settings 1. Connect your computer to your Mobile Hotspot via Wi-Fi. 2. Select the T-Mobile Hotspot Admin icon on your desktop or open a browser window and enter __http://mobile.hotspot/__. 3. Enter your administrator password that you created and select __Login__. 4. Select __Configuration__. 5. Select __Hotspot Settings__. 6. Adjust the following settings: [](https://www.t-mobile.com) - Change password (Admin password) - Network mode - Network Name (SSID) - Broadcast network name (on/off) - Wi-Fi Security - Encryption - Password (Wi-Fi password) - Channel - Enable default data limits - Enable default time limits - Subnet mask - Enable DHCP server (on/off) - DHCP Address Range - DHCP Lease time (in hours) 7. Select __Save__. If necessary, reconnect to your Mobile Hotspot to update the settings. ### Change administrator password Your administrator password is the password you use to access your T-Mobile Hotspot Admin page on your computer. Changing the administrator password does not change the password you use to connect other devices to your Mobile Hotspot. 01. Connect your computer to your Mobile Hotspot via Wi-Fi. 02. Select the T-Mobile Hotspot Admin icon on your desktop or open a browser window and enter __http://mobile.hotspot/__. 03. Enter your administrator password that you created and select __Login__. 04. Select __Configuration__. 05. Select __Hotspot Settings__. 06. Under ‘Admin Password,’ select __Change Password__. [](https://www.t-mobile.com) 07. In the __Password__ field, enter your current password. 08. In the __New__ field, enter your new password. 09. In the __Verify__ field, enter the new password to confirm. 10. Select __Change__ > __OK__. ### Change the SSID 1. Connect your computer to your Mobile Hotspot via Wi-Fi. 2. Select the T-Mobile Hotspot Admin icon on your desktop or open a browser window and enter __http://mobile.hotspot/__. 3. Enter the administrator password that you created and select __Login__. 4. Select __Configuration__ > __Hotspot Settings__. 5. Select the __Network Name (SSID)__ field and enter the desired SSID. 6. Select __Save__. ### Change the Wi-Fi password The Wi-Fi password is the password used to connect other devices to your Mobile Hotspot. Changing the Wi-Fi password does not change the password you use to access your T-Mobile Hotspot Admin page from your computer. 1. Connect your computer to your Mobile Hotspot via Wi-Fi. 2. Select the T-Mobile Hotspot Admin icon on your desktop or open a browser window and enter __http://mobile.hotspot/__. 3. Enter the administrator password that you created and select __Login__. 4. Select __Configuration__ > __Hotspot Settings__. 5. Under ‘Wi-Fi Security,’ select the __Password__ field and delete the existing password. 6. Enter your new Wi-Fi Security Password. 7. Select __Save__ > __Save__ to confirm. You will need to reconnect to your Mobile Hotspot using the new settings. ### Change connection mode (Automatic or Manual) 1. Connect your computer to your Mobile Hotspot via Wi-Fi. 2. Select the T-Mobile Hotspot Admin icon on your desktop or open a browser window and enter __http://mobile.hotspot/__. 3. Enter your administrator password that you created and select __Login__. 4. Select __Configuration__. 5. Select __General__. - To connect manually: - Under Auto Connect, select the __Automatically connect to T-Mobile when device is powered on__ check boxto clear the check box and disable auto-connect. - To connect automatically: - Under Auto Connect, select the __Automatically connect to T-Mobile when device is powered on__ check boxto select the check box and enable auto-connect. - If you choose to connect manually, then you must also disconnect from the internet manually. 6. Select __Save__ > __Save__ to confirm. 7. After you are automatically disconnected, reconnect to your Mobile Hotspot to update the settings. If necessary, to reconnect, ‘Forget’ your network to remove the previous settings on your Wi-Fi enabled computer, scan again for available Wi-Fi networks, and then reconnect to your Mobile Hotspot. ### Firewall settings You can set up firewall rules to protect your network from virus, worm, and malicious activity on the Internet. 1. Connect your computer to your Mobile Hotspot via Wi-Fi. 2. Select the T-Mobile Hotspot Admin icon on your desktop or open a browser window and enter __http://mobile.hotspot/__. 3. In the __Password__ field, enter the Admin Page password that you created. 4. Select __Log in__ > __Configuration__. 5. Select the __Firewall settings__ tab. ### Local area network (LAN) status To get the status of your local area network (LAN) and change advanced Mobile Hotspot settings: 1. Connect your computer to your Mobile Hotspot via Wi-Fi. 2. Select the T-Mobile Hotspot Admin icon on your desktop or open a browser window and enter __http://mobile.hotspot/__. 3. Enter your administrator password that you created and select __Login__. 4. Select __Configuration__ > __Hotspot Settings__. 5. Review the ‘Network Settings’ and change as desired. [](https://www.t-mobile.com) 6. Select __Save__. If necessary, reconnect to your Mobile Hotspot to update the changes. ### Enable or disable MAC / IP / Port Filtering 1. Connect your computer to your Mobile Hotspot via Wi-Fi. 2. Select the T-Mobile Hotspot Admin icon on your desktop or open a browser window and enter __http://mobile.hotspot/__. 3. Enter your administrator password that you created and select __Login__. 4. Select __Configuration__ > __Firewall Settings__. 5. Select __Enable filtering__ to select or clear the Check box and enable or disable. 6. If Enable filtering is enabled, select the __Default policy__ field and then select one of the following options: - Accepted - Dropped 7. Select __Save__. ### Delete a rule 1. Connect your computer to your Mobile Hotspot via Wi-Fi. 2. Select the T-Mobile Hotspot Admin icon on your desktop or open a browser window and enter __http://mobile.hotspot/__. 3. Enter your administrator password that you created and select __Login__. 4. Select __Configuration__ > __Firewall Settings__. 5. Select __View \[x] rule\[s]__ and select the check box for each rule you want to delete. 6. Select __Delete__ > __Close__ > __Save__. ### Add a new rule 1. Connect your computer to your Mobile Hotspot via Wi-Fi. 2. Select the T-Mobile Hotspot Admin icon on your desktop or open a browser window and enter __http://mobile.hotspot/__. 3. Enter your administrator password that you created and select __Login__. 4. Select __Configuration__ > __Firewall Settings__. 5. If necessary, select __Enable filtering__ to select the Check box and enable. 6. Enter the follow settings as necessary:[](https://www.t-mobile.com) - MAC Address - Destination IP Address - Source IP Address - Protocol - Destination Port Range - Source Port Range - Action - Comment 7. When finished, select __Add Port Filter Rule__. 8. If successful, __View \[x] rule(s)__ will now increase by one. 9. Select __Save__. ## [](https://www.t-mobile.com)Battery, Memory, & Storage ### Insert Battery 1. Gently push the back cover down and then remove it. 2. Insert the battery by aligning the contacts on the battery with the metal springs in the battery compartment. 3. Slide the back cover on and snap it back into place. ### Remove Battery 1. Gently push the back cover down and then remove it. 2. Lift and remove the battery. 3. Slide the back cover on and snap it into place. ### SIM Card To insert or remove the SIM card... 1. Gently push the back cover down and then remove it. 2. Lift and remove the battery. 3. Place the SIM card into the SIM card slot with the gold contacts facing down, or slide out the SIM card to remove it. 4. Replace the battery while ensuring the gold contacts are aligned. 5. Slide the back cover on and snap it into place. ### Insert / remove SD card 1. Pull the cover of the memory card slot to the side. 2. Insert the microSD card into the card slot with the gold contacts facing up until it locks into place, or to remove, press the microSD card gently inward until it locks, and then release. The card will pop out slightly and can be removed. 3. Replace the cover over the card slot to close it. ### Open / delete files You must use the USB cable that comes with your phone. 1. Connect the USB cord to the phone, then to a computer. 2. On your computer, select __Open folder to view files__ > __OK__. 3. You will get another Removable Disk window, select __Open folder to view files__ > __OK__ again. One folder shows files saved in your phone memory and one folder shows files saved on your SD card. 4. Locate the folder that contains files you want to delete. 5. Once you have located the files, right-select and choose __Delete__. 6. When done, disconnect the USB cable. ### Transfer files You must use the USB cable that comes with your phone. 1. Connect the USB cord to the phone, then to a computer. 2. On your computer, select __Open folder to view files__ > __OK__. 3. You will get another Removable Disk window, select __Open folder to view files__ > __OK__ again. One folder shows files saved in your phone memory and one folder shows files saved on your SD card. 4. Locate the folder that contains files saved on your SD card. 5. Locate the file(s) you want to move on your computer. 6. Cut or copy and paste the desired file(s) from your computer to your SD card. 7. When done, disconnect the USB cable. ## [](https://www.t-mobile.com)Connections & Network ### Add APN Broadband Profile 1. Connect your computer to your Mobile Hotspot via Wi-Fi. 2. Select the T-Mobile Hotspot Admin icon on your desktop or open a browser window and enter __http://mobile.hotspot/__. 3. Enter the administrator password that you created and select __Login__. 4. Select __Configuration__ > __General__. 5. From ‘WWAN APN Settings,’ select __Add__. 6. Choose one of the following settings to update it: - Profile Name: Enter the profile name. - APN: Enter the APN string - Authentication - None - PAP: Password Authentication Protocol (PAP) provides a simple method, without encryption, for the peer to establish its identity by using a two-way handshake. - CHAP: Challenge-Handshake Authentication Protocol is used to periodically verify the identity of the peer by using a three-way handshake. - User name: The user name is used to obtain authentication from the ISP when the connection is established. - Password: The password is used to obtain authentication from the ISP when the connection is established. 7. Select __Save__. __[](https://www.t-mobile.com)__ ### Edit APN Broadband Profile 1. Connect your computer to your Mobile Hotspot via Wi-Fi. 2. Select the T-Mobile Hotspot Admin icon on your desktop or open a browser window and enter __http://mobile.hotspot/__. 3. Enter the administrator password that you created the first time you accessed the Admin page and select __Login__. 4. Select __Configuration__ > __General__. 5. From under ‘WWAN APN Settings,’ if necessary, select the __Profile__ field and then choose the profile you want to edit. 6. Select __Edit__. [](https://www.t-mobile.com) 7. Edit the desired settings and select __Save__. ### Delete APN Broadband Profile 1. Connect your computer to your Mobile Hotspot via Wi-Fi. 2. Select the T-Mobile Hotspot Admin icon on your desktop or open a browser window and enter __http://mobile.hotspot/__. 3. Enter the administrator password that you created the first time you accessed the Admin page and select __Login__. 4. Select __Configuration__ > __General__. 5. From under ‘WWAN APN Settings,’ select the __Profile__ field and then select the profile you want to delete. 6. Select __Delete__ > __Delete__ to confirm. ### Mobile Hotspot setup & icons 1. If necessary, remove the battery cover for your Mobile Hotspot and note the default __Network Name / SSID__ and __Password__ printed on the white label located next to the battery (If the sticker is missing or unreadable, the default SSID is T-Mobile Broadband##, where ## is the last 2 digits of the device IMEI and the default password is the last 8 digits of the device IMEI). [](https://www.t-mobile.com) 2. Replace the battery cover and then power on your Mobile Hotspot. 3. On your computer, open the application you use to connect via Wi-Fi. 4. Select the default SSID for your Mobile Hotspot. If you do not get your SSID, your Mobile Hotspot may have gone into sleep mode. Use the __Power__ key to wake the display. 5. Enter the default password. 6. Select __OK__. 7. Your Mobile Hotspot’s Internet connection is now available to your connected computer. If your service is not already set up, open a web page on your computer and follow the on-screen prompts to set up your service. Otherwise, open a web page and browse. ### Switch 3G / 4G / LTE 1. Connect your computer to your Mobile HotSpot via Wi-Fi. 2. Select the T-Mobile HotSpot Admin icon on your desktop or open a browser window and enter __http://mobile.hotspot/__. 3. Enter the Admin password that you created and select __Login__. 4. Select __Configuration__ > __General__. 5. In ‘Network Radios,’ select one of the following options: - Best available - LTE only - 3G only - 2G only ### Turn on / off data roaming 1. Connect your computer to your Mobile HotSpot via Wi-Fi. 2. Select the T-Mobile HotSpot Admin icon on your desktop or open a browser window and enter __http://mobile.hotspot/__. 3. Enter the Admin password that you created and select __Login__. 4. Select __Configuration__ > __General__. 5. In ‘Data Roaming,’ select the box to check or un-check __Allow connections when roaming__. ### Tethering on a PC To connect your PC computer to your Mobile Hotspot using tethering... 1. Power on your Mobile Hotspot. 2. Connect the large end of your USB cord to your USB port on your computer. 3. Connect the small end of your USB cord to your Mobile Hotspot. ![A diagram of the T-Mobile Sonic 2.0 Mobile hotspot showing it being plugged into the charger](https://www.t-mobile.com/support/public-files/images/t-mobile/sonic-2-0-mobile-hotspot/charging-the-mobile-hotspot.jpg) [](https://www.t-mobile.com) 4. If you haven't already installed the Webconnect software, complete the Mobile Hotspot __Install Wizard__ by following the next six steps. Otherwise, skip to step 5. 1. From the pop-up window, select __Next__. If the pop-up window fails to appear, select __Start__ > __My Computer__, then hover over __Mobile HotSpot__ and right-select. Choose __Open__, open the __Windows__ folder, and then select the __autorun.exe__ icon. 2. Select __Next__> __Next__ > __Next__ > __Install__. 3. Select __Finish__. When installation has finished, the __Admin Shortcut__ icon will appear on your desktop. 5. Tethering is now active. Open your web browser and navigate to the desired web page. 6. To end the session, remove the USB cable. ### Tethering on a Mac To connect your Mac computer to your Mobile Hotspot using tethering... 1. Charge and turn on your Mobile Hotspot. 2. Plug the small end of the USB cable into the bottom of the Mobile Hotspot. ![A diagram of the T-Mobile Sonic 2.0 Mobile hotspot showing it being plugged into the charger](https://www.t-mobile.com/support/public-files/images/t-mobile/sonic-2-0-mobile-hotspot/charging-the-mobile-hotspot.jpg) [](https://www.t-mobile.com) 3. Plug the large end of the USB cable into a USB port on your Wi-Fi enabled computer. 4. If you haven't already installed the Webconnect software, complete the Mobile Hotspot __Install Wizard__ by following the next five steps. Otherwise, skip to step 5. 1. From the pop-up window, select __Mac__. If your computer fails to automatically launch installation of the Mobile Hotspot shortcut: 1. From the desktop screen, if necessary, close any pop-up windows to reveal the ‘Go’ menu link. 2. Select __Go__ > __Computer__. 3. Select __Mobile Hotspot__. 4. Select __Mac__. 2. Select __Mobile Hotspot.mpkg__. 3. Select __Continue__. 4. If necessary, select __Change Install location__ or __Customize__ to adjust these settings. When finished, select __Install__ 5. When the installation finishes, select __Close__. The __Admin shortcut__ will appear on your desktop when the software has finished installing. 5. Tethering is now active. Open your web browser and navigate to the desired web page. 6. To end the session, remove the USB cable. ### Linux To connect your Linux computer to your Mobile Hotspot using tethering... 1. Charge and turn on your Mobile Hotspot. 2. Plug the small end of the USB cable into the bottom of the Mobile Hotspot. ![A diagram of the T-Mobile Sonic 2.0 Mobile hotspot showing it being plugged into the charger](https://www.t-mobile.com/support/public-files/images/t-mobile/sonic-2-0-mobile-hotspot/charging-the-mobile-hotspot.jpg) [](https://www.t-mobile.com) 3. Plug the large end of the USB cable into a USB port on your Wi-Fi enabled computer.If you haven't already installed the Webconnect software, you must complete the next 3 steps to install. 4. Select the __CD ROM__ icon or manually navigate to and open your USB drive. 5. Select the __Install [](https://www.t-mobile.com)__icon. 6. Select __Run__. Tethering is active when the download finishes. 7. Open the web browser and navigate to the desired web page. 8. To end the session, remove the USB cable. ## [](https://www.t-mobile.com)Email & Messaging ### Send messages 1. Connect your computer to your Mobile Hotspot via Wi-Fi. 2. Select the T-Mobile Hotspot Admin icon on your desktop or open a browser window and enter __http://mobile.hotspot/__. 3. Enter your administrator password that you created and select __Login__. 4. Select __SMS__ > __New__. 5. In the __SMS Number [](https://www.t-mobile.com)__field, enter the recipient’s 10-digit phone number. 6. In the __Text Entry__ [](https://www.t-mobile.com)field, enter a message that is up to 140 characters long. 7. Use the __Enter__ key to send the text message. ### View & text messages 1. Connect your computer to your Mobile Hotspot via Wi-Fi. 2. Select the T-Mobile Hotspot Admin icon on your desktop or open a browser window and enter __http://mobile.hotspot/__. 3. Enter the administrator password that you created and select __Login__. 4. Select __SMS__ to review the following categories: - Next to ‘SMS,’ the number of new, unread messages is indicated inside parenthesis. - Select __Messages__ to open messages from T-Mobile. 5. From the ‘Conversations’ section, select the desired Conversation thread. 6. Review the text message in the Conversation thread. ### Delete text messages (SMS) 1. Connect your computer to your Mobile Hotspot via Wi-Fi. 2. Select the T-Mobile Hotspot Admin icon on your desktop or open a browser window and enter __http://mobile.hotspot/__. 3. Enter your administrator password that you created and select __Log in__. 4. Select __SMS__. 5. Choose one of the following options: - To delete an entire Conversation thread, select the trash can icon next to the desired Conversation thread. - To delete an individual text message: 1. Select the desired Conversation thread. 2. Hover your cursor over the desired text message. 3. Select the __X__ icon. ## [](https://www.t-mobile.com)Security ### PUK If you enter a PIN code incorrectly several times in a row, the device blocks you from attempting again. You must [contact us](https://www.t-mobile.com/contact-us) for the PUK code. Entering the wrong code can permanently damage your SIM card. 1. [Contact us](https://www.t-mobile.com/contact-us) to request your PUK code. 2. Access the Web Portal 3. Select __Unlock SIM__. 4. Enter the PUK code. 5. Select __OK__. 6. Enter your new PIN. 7. Select __OK__. 8. Re-enter your new PIN. 9. Select __OK__. ### Change SIM PIN 1. Connect your computer to your Mobile Hotspot via Wi-Fi. 2. Select the T-Mobile Hotspot Admin icon on your desktop or open a browser window and enter __http://mobile.hotspot/__. 3. Enter your administrator password that you created and select __Login__. 4. Select __Configuration__ > __General__ > __Change PIN__. 5. Enter your current SIM PIN code into the __PIN Code__ field. 6. Enter your new SIM PIN code into the __New PIN__ field. 7. Enter your new SIM PIN code again into the __Verify PIN__ field. 8. Select __Change PIN__ > __OK__. ### Turn on / off SIM PIN The SIM PIN code can protect your SIM from being used in other devices. When you turn on the SIM PIN lock, the device prompts you to enter the code after turning it on. To lock and unlock the SIM card: 1. Connect your computer to your Mobile Hotspot via Wi-Fi. 2. Select the T-Mobile Hotspot Admin icon on your desktop or open a browser window and enter __http://mobile.hotspot/__. 3. Enter your administrator password that you created and select __Login__. 4. Select __Configuration__ > __General__. 5. Select __Enable PIN Lock__ to select the check box and enable. [](https://www.t-mobile.com) 6. In the __PIN Code__ field, enter your default SIM PIN code ('1234') and select __Enable PIN__. If you enter the incorrect SIM PIN code three times, your SIM Card will become locked and you will need your PUK Code. If this happens, [contact us](https://www.t-mobile.com/contact-us) to obtain your PUK Code. 7. Read the message and select __OK__., or select __Power Off Now__ to immediately enable SIM PIN lock. ## [](https://www.t-mobile.com)Settings & Tech Specs ### First use wizard The first time you access the Mobile Hotspot Admin page, you will be taken through a required setup wizard and given the opportunity to change your Admin password, Wi-Fi network SSID, and W-Fi network password. To access the Mobile HotSpot Admin page for the first time... 1. Connect your Wi-Fi-enabled computer to your Mobile Hotspot via Wi-Fi. Use your default SSID and Wi-Fi password to connect which are located on the white sticker next to the battery. Remove the back panel to access them. 2. Select the __Mobile HotSpot[](https://www.t-mobile.com)__ icon on your desktop or open a browser window and enter __http://mobile.hotspot.com/__. 3. Enter your default password 'admin' and select __Log in__ 4. When the page opens, review the tips and select __Next__. 5. Review the next set of tips and select __Next__. 6. In the text field, enter your new, unique, Admin page password and select __Next__. 7. Enter a new name for your Mobile HotSpot (the SSID) that you’ll use to identify your connection from the list of available networks. When finished, select __Next__. 8. If desired, select __Change Wi-Fi security password__ to change your default Wi-Fi password. Otherwise, your Wi-Fi password will remain the default password. When finished, select __Finish__. 9. Now, your Mobile HotSpot will automatically disconnect from your computer to enable your new settings. Reconnect your Wi-Fi-enabled computer to your Mobile HotSpot using your new settings. When you have connected, select __Refresh Page__. ### Icons & indicators ![The T-Mobile Sonic 2.0 Hotspot and it's parts. The Memory card slot is on the top. The LCD screen is on the front. The charging and USB port is on the bottom. On the front of the device, in the bottom left corner, is the Power key, which you can press and hold to turn on or off. To the right of the power key is the Function key, which you can use to enter or select an item. To the right of the Function key is the Left key, the right key, and the back key.](https://www.t-mobile.com/support/public-files/images/t-mobile/sonic-2-0-mobile-hotspot/button%2Bfunctions%20%281%29.jpg) | Icon | Description | |----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|------------------------------------------------------------------------------------------------------------------------------------------------------| | 2G | The Mobile HotSpot is on T-Mobile's 2G network | | 3G | The Mobile HotSpot is on T-Mobile's 3G network | | 4G | The Mobile HotSpot is on T-Mobile's 4G network | | 4G LTE | The Mobile HotSpot is on T-Mobile's 4G LTE network | | ![Signal icon, 4 bars increasing in size](https://www.t-mobile.com/support/public-files/images/support-non-device/Samsung%20LTE%20mobile%20hotspot%20pro%20signal%20strength.jpg) | Network signal strength | | ![A grey square with the letter A inside it](https://www.t-mobile.com/support/public-files/images/t-mobile/sonic-2-0-mobile-hotspot/Sonic%20indicator%20automatically%20connect.jpg) | The device will connect to the internet automatically | | ![A grey square with the letter M inside it](https://www.t-mobile.com/support/public-files/images/t-mobile/sonic-2-0-mobile-hotspot/sonic%20indicator%20connect%20manually.jpg) | The device needs to be connected to the internet manually | | ![An icon with an arrow pointing up and an arrow pointing down](https://www.t-mobile.com/support/public-files/images/t-mobile/sonic-2-0-mobile-hotspot/sonic%20indicator%20connected.jpg) | The device is connected to the internet | | ![An indicator with the Wi-Fi signal symbol and the number 1 to the right of it](https://www.t-mobile.com/support/public-files/images/t-mobile/sonic-2-0-mobile-hotspot/Sonic-Wi-Fi-indicator.png) | Indicates the number of devices connected to the Mobile HotSpot | | ![An indicator with the Wi-Fi signal symbol and an X to the right of it](https://www.t-mobile.com/support/public-files/images/t-mobile/sonic-2-0-mobile-hotspot/Sonic-Wi-Fi-indicator-off.png) | Wi-Fi function is disabled | | ![An icon of an envelope](https://www.t-mobile.com/support/public-files/images/t-mobile/sonic-2-0-mobile-hotspot/Sonic%20indicator%20new%20message.jpg) | New text message in your inbox | | ![An icon of an envelope with the letter F inside it](https://www.t-mobile.com/support/public-files/images/t-mobile/sonic-2-0-mobile-hotspot/Sonic%20indicator%20inbox%20full.jpg) | Your inbox is full | | ![An icon of a battery](https://www.t-mobile.com/support/public-files/images/t-mobile/sonic-2-0-mobile-hotspot/Sonic%20indicator%20battery.jpg) | Battery power level (the indicator will flash red when the battery is almost exhausted and will show as filling when the Mobile HotSpot is charging) | | ![An icon with a battery with a checkmark inside it](https://www.t-mobile.com/support/public-files/images/t-mobile/sonic-2-0-mobile-hotspot/Sonic%20indicator%20battery%20full.jpg) | The battery is full | T-Mobile Sonic 2.0 Mobile HotSpot indicator icons and their meanings ### Tech Specs Technical details of the T-Mobile Sonic 2.0 Mobile Hotspot Type Specification Battery Standby time: 180 hours Processor Qualcomm Cortex A5 Processor Display 1.7" 128 x 160 screen Dimensions - 3.9 x 2.28 x 0.75 inches - Weight: 4.94 ounces Memory - 128MB RAM - 256MB ROM - Supports up to 32 GB MicroSD card Connectivity - Wi-Fi 802.11 b/g/n - WPA2 security - Wi-Fi sharing - Tethering APN - Micro USB - Up to 8 simultaneous connected devices Network - GSM: 850/1900 - UMTS: 1900 and Band IV (AWS) - LTE: Band IV AWS System Manager (Carrier IQ) No T-Mobile Video Calling No HD Voice Capable No Anti-theft No Advanced Messaging No Device Unlock App No Emergency Alerts (WEA) Check the [T-Mobile.com/WEA](https://www.t-mobile.com/responsibility/consumer-info/safety/wireless-emergency-alerts) page [Number Verified](https://www.t-mobile.com/support/plans-features/scam-id-and-scam-block) No ## [](https://www.t-mobile.com)Software Updates & Device Resets ### Master reset from Settings menu A master reset restores the original factory settings and may delete your personal data on the internal storage. It does not delete data stored on the SIM card or SD card. To perform a master reset... 1. Connect your computer to your Mobile Hotspot via Wi-Fi. 2. Select the T-Mobile Hotspot Admin icon on your desktop or open a browser window and enter __http://mobile.hotspot/__. 3. Enter your administrator password that you created and select __Login__. 4. Select __Configuration__. 5. Select __Reset to factory defaults__. 6. Select __Reset Settings__. 7. You will be automatically disconnected from your Mobile Hotspot as the default settings are restored. Reconnect using the default SSID and password located on the white sticker next to the battery. ### Master reset with hardware keys A master reset restores the original factory settings and may delete your personal data on the internal storage. It does not delete data stored on the SIM card or SD card. Resetting your device restores all factory defaults. You may need to reset your device if you cannot connect device(s) to your Wi-Fi HotSpot or can not regain access to the Web portal. If the device is frozen or unresponsive, you can master reset using hardware keys. To perform a master reset: 1. Power on your Mobile Hotspot. 2. Gently push the back cover down and then remove it. 3. Locate the __Reset point__. [](https://www.t-mobile.com)![An illustration of the T-Mobile Sonic 2.0 Mobile HotSpot with the back cover removed. A circle is drawn around the reset point, indicating that you can insert an object into the reset point and hold for 3 seconds to reset your device](https://www.t-mobile.com/support/public-files/images/t-mobile/sonic-2-0-mobile-hotspot/illustration.jpg) 4. When ready to perform the reset, if necessary, use the __Power__ button to wake up the screen. 5. Gently insert a paper clip into the __Reset point__ for the three seconds. 6. Watch the activated screen. When it begins to shut down, remove the paper clip. 7. Your device will shut down and automatically restart. 8. To confirm a successful factory reset, when the device restarts and displays the ‘Device info’ screen, use the __Enter__ key. 9. Get the __Network Name__ and confirm that it has changed to your default network name. You can check by comparing the name to the __Network Name / SSID__ that appears on the white sticker next to the battery. ### Software update 1. On your Mobile Hotspot, use the arrow buttons to navigate to the __Settings__ screen. [](https://www.t-mobile.com/support/servlet/JiveServlet/downloadImage/102-5521-8-17429/Sonic+2.0+Settings.png) 2. Select __Enter__. 3. With __Software Update__ highlighted, choose __Enter__. [](https://www.t-mobile.com/support/servlet/JiveServlet/downloadImage/102-5521-8-17430/Sonic+2.0+Software+update.png) 4. Follow any additional prompts. * * * Was this helpful? * * * ## Can't find what you're looking for? - [Contact Us](https://www.t-mobile.com/contact-us) - [Ask our community](https://www.t-mobile.com/community/)