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[T-Mobile network](https://www.t-mobile.com/support/coverage/t-mobile-network) [In-flight texting and Wi-Fi](https://www.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi) [Wi-Fi Calling](https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile) [International roaming](https://www.t-mobile.com/support/coverage/international-roaming-services) [Mobile Without Borders](https://www.t-mobile.com/support/coverage/mobile-without-borders) [All network & roaming topics](https://www.t-mobile.com/support/coverage) - [Plans support](#) - [Find the right plan](https://www.t-mobile.com/support/plans-features/find-the-right-plan-for-you) [Netflix on Us](https://www.t-mobile.com/support/plans-features/netflix-on-us) [HotSpot plans](https://www.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots) [Voicemail](https://www.t-mobile.com/support/plans-features/voicemail) [Use Mobile HotSpot](https://www.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering) [All plans support topics](https://www.t-mobile.com/support/plans-features) - 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[Get started](#) - [New to T-Mobile?](https://www.t-mobile.com/support/new-to-tmobile) - [Switching is easy](https://www.t-mobile.com/support/new-to-tmobile/family-freedom) - [Set up your device](https://www.t-mobile.com/support/new-to-tmobile/device) - [Using the app](https://www.t-mobile.com/support/plans-features/t-mobile-app) - [All get started topics](https://www.t-mobile.com/support/new-to-tmobile) - [Account resources](#) - [Ways to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill) - [All about your bill](https://www.t-mobile.com/support/account/whats-impacting-your-bill) - [Line permissions](https://www.t-mobile.com/support/account/set-online-permissions) - [Your T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id) - [Your PIN/Passcode](https://www.t-mobile.com/support/account/update-your-customer-pinpasscode) - [All account resources topics](https://www.t-mobile.com/support/account) - [Network & roaming](#) - [T-Mobile network](https://www.t-mobile.com/support/coverage/t-mobile-network) - [In-flight texting and Wi-Fi](https://www.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi) - [Wi-Fi Calling](https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile) - [International roaming](https://www.t-mobile.com/support/coverage/international-roaming-services) - [Mobile Without Borders](https://www.t-mobile.com/support/coverage/mobile-without-borders) - [All network & roaming topics](https://www.t-mobile.com/support/coverage) - [Plans support](#) - [Find the right plan](https://www.t-mobile.com/support/plans-features/find-the-right-plan-for-you) - [Netflix on Us](https://www.t-mobile.com/support/plans-features/netflix-on-us) - [HotSpot plans](https://www.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots) - [Voicemail](https://www.t-mobile.com/support/plans-features/voicemail) - [Use Mobile HotSpot](https://www.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering) - [All plans support topics](https://www.t-mobile.com/support/plans-features) - [Device assistance](#) - [Tutorials](https://www.t-mobile.com/support/tutorials) - [Troubleshooting](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting) - [Unlock your device](https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device) - [Protect your device](https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection) - [SIM card & eSIM](https://www.t-mobile.com/support/devices/sim-esim) - [All device assistance topics](https://www.t-mobile.com/support/phones-tablets-devices) - [Business support](#) - [Get T-Mobile for Business](https://www.t-mobile.com/support/business/new-to-business) - [Billing and payments](https://www.t-mobile.com/support/business/billing) - [Manage your account](https://www.t-mobile.com/support/business/account) - [Orders and shopping](https://www.t-mobile.com/support/business/orders-shopping) - [Account Hub registration](https://www.t-mobile.com/support/business/account-hub-registration) - [All business support topics](https://www.t-mobile.com/support/business) [Support](https://www.t-mobile.com/support/) [Devices](https://www.t-mobile.com/support/community/phones-tablets-devices) # T-Mobile 4G Hotspot Z64 0 Added! [](https://www.t-mobile.com) ### Manage Links Click any [available links](https://www.t-mobile.com) to add. Click any [added links](https://www.t-mobile.com) to remove. Links with [no highlight](https://www.t-mobile.com) can't be sent. Done (0 Links) Get help with your T-Mobile 4G Hotspot Z64. ## On this page: - [Admin page](https://www.t-mobile.com#apps) - [Battery, Memory, & Storage](https://www.t-mobile.com#hardware) - [Connections & Network](https://www.t-mobile.com#connections) - [Email & Messaging](https://www.t-mobile.com#messages) - [Security](https://www.t-mobile.com#security) - [Settings & Tech Specs](https://www.t-mobile.com#settings) - [Software Updates & Device Resets](https://www.t-mobile.com#updates) ## [](https://www.t-mobile.com)Admin page   ### Access the Admin Page using Wi-Fi   1. Connect to the Mobile HotSpot via Wi-Fi. 2. Launch an available web browser on your connected device and go to [http://mobile.hotspot/](http://mobile.hotspot/).​ You may also enter 192.168.0.1 in the browser address bar to access the admin page. 3. Enter the Admin Page administrator password. The default administrator password is __admin__. 4. Select the __Save Password__ checkbox if you want to skip the login screen in the future. 5. Select __Login__.   ### Access the Admin Page using USB   1. With the device turned off, connect the hotspot device to a PC with the included USB cable. 2. Turn on the device. 3. The OS detects and recognizes new hardware and finishes the installation automatically. After successful installation, the icon will appear on your desktop. If the system does not launch installation automatically, you can run the installation program in path of (My) __Computer__ > __Mobile Hotspot__ > choose folder based on your OS > Run set-up.exe. 4. Select the icon to open the Admin Page login screen. If you ran the set-up.exe file, the web page interface will automatically pop up. 5. Enter the Admin Page administrator password. The default administrator password is __admin__. 6. Select the __Save Password__ checkbox if you want to skip the login screen in the future. 7. Select __Login__.   ### Change the admin password   1. Access the mobile hotspot Admin Page. 2. Select the __Settings__ tab. 3. Select __Device Settings__. 4. Under the Account Management heading, enter a new password into the __New Password__ and __Confirm New Password__ fields. 5. Select __Apply__.   ### Change the network name (SSID)   1. Access the mobile hotspot Admin Page. 2. Select the __Settings__ tab. 3. Select __Wi-Fi Settings__. 4. Under the SSID heading, change the name that appears in the __Network Name (SSID)__ field. 5. For __Broadcast Network Name__ you may select enable or disable for broadcasting the hotspot’s Network Name (SSID). 6. Select __Apply__ to save your changes.   ### Change the network password   1. Access the mobile hotspot Admin Page. 2. Select the __Settings__ tab. 3. Select __Wi-Fi Settings__. 4. Enter a new password in the __Password__ field. 5. Select __Apply__ to save your changes.   ### Locate the mobile number   1. Access the mobile hotspot Admin Page. 2. Select the __Information__ tab.   ## [](https://www.t-mobile.com)Battery, Memory, & Storage   ### Battery saving mode   1. Access the mobile hotspot Admin Page. 2. Select the __Settings__ tab. 3. Select __Device settings__. 4. Under the Wi-Fi Performance Settings heading, select one of the following for __Wi-Fi Performance__: - High performance (Longer Wi-Fi range but shorter battery life) - Economy mode (Shorter Wi-Fi range but longer battery life) 5. Select __Apply__.   ### Tips to save battery life   1. Access the mobile hotspot Admin Page. 2. Select the __Settings__ tab. 3. Select __Device Settings__. 4. Under the Wi-Fi Sleep Settings heading, choose one of the following for __Sleep Time__ (shorter durations will increase battery life while Wi-Fi is not in use). - After 10 minutes idle - After 15 minutes idle - After 20 minutes idle - After 30 minutes idle - After 60 minutes idle - Never go to Standby   ### SIM Card   1. Open the SIM door. 2. Insert or remove the SIM card. When inserting, the notched end goes first, with the gold contacts facing the front (black side) of the device until it locks into place.   3. Close the SIM door.   ## [](https://www.t-mobile.com)Connections & Network   ### APN & data settings   1. Access the mobile hotspot Admin Page. 2. Select the __Settings__ tab. 3. Select __Network Settings__. 4. Under the 'APN' heading, confirm the information entered is correct. 5. To correct APN information, select __Manual__. 6. Select __Add New__. 7. Enter the following information: - Profile Name: T-Mobile - APN: fast.t-mobile.com 8. Select __Apply__.   ### Manual network selection   The device detects and registers on wireless networks inside T-Mobile’s calling area, but roaming networks are usually restricted to T-Mobile SIM cards. You can manually select a network only in areas where T-Mobile does not own GSM spectrum. 1. Access the mobile hotspot Admin Page. 2. Select __Disconnect__. 3. Select the __Settings__ tab. 4. Select __Network Settings__. 5. Under the 'Network Selection' heading, select __Manual__. 6. Select __Search__. 7. Choose the network to connect. 8. Select __Apply__.   ### Turn on / off data roaming   1. Access the mobile hotspot Admin Page. 2. Select __Disconnect__. 3. Select the __Settings__ tab. 4. Select __Network Settings__. 5. Under the 'WAN Connection Mode Settings' heading, check or uncheck __Check here, to connect to the internet in roaming status__ to turn data roaming on/off. 6. Select __Apply__.   ### Tethering   1. With the device turned off, connect the hotspot device to a PC with the included USB cable. 2. Turn on the device. 3. The OS detects and recognizes new hardware and finishes the installation automatically. After successful installation, the icon will appear on your desktop. If the system does not launch installation automatically, you can run the installation program in path of __(My) Computer__ > __Mobile Hotspot__ > choose folder based on your OS > __Data__ (if needed) > Run __set-up.exe__. 4. Tethering is automatically active while connected.   ### Default Wi-Fi SSID and password   1. If the screen on the mobile hotspot is blank, use the __WPS button__ to wake it up. 2. Double-press the __WPS button__ on the device. 3. Read the __SSID__ and __Password__ displayed on the screen. The SSID and Password displayed on the screen will always be correct, even if they have been changed from the defaults.   ### Scan & connect to Wi-Fi   1. Turn on the mobile hotspot. 2. On your computer or other Wi-Fi enabled device, search for available Wi-Fi Networks and select the Network Name (SSID) for your Mobile HotSpot. 3. Enter the network password. It may take up to a minute to establish a connection.   ### Turn Wi-Fi on / off   1. Hold the __WPS button__ it for less than 3 seconds then release. 2. The device will show __Connecting/Disconnecting__. It will then show __Connected__ (no X over transfer arrows), or __Disconnected__ (X over transfer arrows).   ## [](https://www.t-mobile.com)Email & Messaging   ### Send messages   1. Access the mobile hotspot Admin Page. 2. Select the __SMS__ tab. 3. Select __New__. 4. Enter the contact phone number. 5. Enter the message text. 6. Select __Send__.   ### View & delete messages   1. Access the mobile hotspot Admin Page. 2. Select the __SMS__ tab. 3. Select the check box next to the message you want to delete. 4. Select __Delete__.   ## [](https://www.t-mobile.com)Security   ### Change password / PIN   1. Access the mobile hotspot Admin Page. 2. Select the __Settings__ tab. 3. Select __Device Settings__. 4. Under the PIN Management heading, select __Change PIN__.   ### Turn PIN on / off   1. Access the mobile hotspot Admin Page. 2. Select the __Settings__ tab. 3. Select __Device Settings__. 4. Select the radio dial to enable or disable the PIN.   ### Mobile Device Unlock   1. Determine if your device is eligible to be unlocked: [Unlock your mobile wireless device](https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device). 2. [Contact us](https://www.t-mobile.com/contact-us) to request the Mobile Device Unlock code for your phone. 3. Insert the non-T-Mobile SIM and turn on the device. 4. Access the mobile hotspot Admin Page. 5. On the Home page, select __Unlock Device__. 6. Enter the unlock code and select __OK__.   ## [](https://www.t-mobile.com)Settings & Tech Specs   ### Tech Specs   Tech specs for the T-Mobile 4G Hotspot Z64. Type Specification Battery - Usage time: 4 hours - Standby time: 100 hours - Battery size/type: 1500 mAh Memory 64 MB RAM, 128 MB ROM Processor MDM8200A Single ARM926-256MHz Connectivity - Wi-Fi 802.11 b/g - Wi-Fi sharing - WEP, WPA, WPA2, TKIP security - Micro USB - Tethering Anti-theft No Device Unlock App No Emergency Alerts (WEA) Check out the [T-Mobile.com/WEA](https://www.t-mobile.com/responsibility/consumer-info/safety/wireless-emergency-alerts) page [Number Verified](https://www.t-mobile.com/support/plans-features/scam-id-and-scam-block) No SIM Card Micro SIM   ### Auto-update time (NITZ)   The default setting for your device is to automatically update the time zone. To set the device clock to automatically update based on what time zone it is in, follow these steps: 1. Access the mobile hotspot Admin Page. 2. Select the __Settings__ tab. 3. Select __Device Settings__. 4. In the 'SNTP' section, set the __Time Set Mode__ to __Sntp auto Synchronization__. 5. Select __Apply__.   ### Set time & date   1. Access the mobile hotspot Admin Page. 2. Select the __Settings__ tab. 3. Select __Device Settings__. 4. In the 'SNTP' section, set __Time Set Mode__ to __Manual Set Time__. 5. Enter the following: - Year - Month - Date - Hour - Minute 6. Select __Apply__.   ## [](https://www.t-mobile.com)Software Updates & Device Resets   ### Master reset from settings menu   A master reset restores the original factory settings and may delete your personal data. It does not delete data stored on the SIM card. 1. Access the mobile hotspot Admin Page. 2. Select the __Settings__ tab. 3. To confirm the master reset is complete, the SSID name and Password will be reset to default settings.   ### Master reset with hardware keys   A master reset restores the original factory settings and may delete your personal data. It does not delete data stored on the SIM card. If the device menus are frozen or unresponsive, you can master reset using hardware keys. 1. Open the SIM card door. 2. Insert a small object like a pin into the reset hole and hold it for three seconds to reset the device.  3. To confirm the master reset is complete, the SSID name and Password will be reset to default settings.   ### Software updates   Your device automatically updates to the latest version. No additional action is required. * * * Was this helpful? * * * ## Can't find what you're looking for? - [Contact Us](https://www.t-mobile.com/contact-us) - [Ask our community](https://www.t-mobile.com/community/)