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SUPPORT
New to T-Mobile? Switching is easy Set up your device Using the app Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile Network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network & roaming topics Find the right plan Neftlix on Us HotSpot plans Voicemail Use Mobile HotSpot All plans support topics Tutorials Troubleshooting Unlock your device Change your SIM T-Mobile eSIM All device assistance topics Account Hub I-Billing Home Office Internet Collaborate Line permissions All business support topics

Check out the details below about your Askey LTE Wi-Fi Gateway.

On this page:

First-time use

Check out Getting Started with T-Mobile Home Internet for steps to get you started.

 

What's in the box

The Askey LTE Wi-Fi Gateway comes with everything you need to get started on your way to enjoying your new device.

  • LTE Wi-Fi Gateway
  • Power Adapter
  • Battery
  • Battery cover and screws
  • Screwdriver
  • Quick Start Guide and Terms & Conditions

 

About the Askey LTE Wi-Fi Gateway

There's a lot you can do with your new device, so here's a quick glance at some basic items:

Buttons and ports

 

 

 
Tech Specs
 
Technical details of the Askey LTE Wi-Fi Gateway
Battery
  • Battery size: 5200 mAh
  • Disabled. Light will always show red.
AC Adapter

24W

12V / 2A
Dimensions (W x H) 6.69 x 4.88 in (170mm x 124mm)
Operating temperature range -20° – 45° C (-4° F – 113° F)
Connections
  • Wi-Fi 802.11 a/b/g/n
  • WPA2 Wi-Fi Security
  • Ethernet plugs 2xRJ-45
  • USB 2.0 Micro USB connector (for professional service only)
  • Maximum recommended devices: 10 devices per band
    • 10 on 5 GHz
    • 10 on 2.4 GHz
Network
  • 4G LTE bands: B2, B4, B5, B12, B71, B66
  • 3G / 4G bands: 1, 2, 4, 5, 8

 

LED indicators

 
Power/System (Front LED)
 
  • Green: System is powered on and ready
  • Flashing orange: System is booting
  • Red: There was an error during or after boot
  • Off: Device is off
 
Battery (Top LED 1)
 
  • Battery feature is disabled
  • Light will always show red
 
Wi-Fi  (Top LED 2)
 
  • Green: Wi-Fi  is on
  • Red: There is an error with Wi-Fi
  • Off: Wi-Fi is off
 
LTE (Top LED 3)
 
  • Green: LTE is connected and ready
  • Red: There is an error connecting to LTE
 
Check signal strength
 

If you press the LTE button on the front of the Wi-Fi gateway, the LTE signal strength will display on the Power/System LED.

  • Flashing green: Excellent LTE signal
  • Flashing orange: Good LTE signal
  • Flashing red: Weak LTE signal
  • Off: No LTE signal

 

Device tutorials and user guide

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