Get help with streaming issues. They may stem from improper setup or multiple devices competing for resources simultaneously.
Tip: For additional help with these steps, visit Devices, then select your device and navigate to the specific procedure.
- Perform a speed test using the Speedtest.net app or website. Get help if your internet is slow.
- Try connecting streaming platforms via Ethernet if possible.
- Move the device to within 15 feet of the gateway to ensure there is no interference.
- Disconnect non-essential devices from the Gateway during critical usage times if needed.
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