Get help if your Gateway won't turn on.
Tip: For additional help with these steps, visit Devices, then select your device and navigate to the specific procedure.
- Check that the power cable is securely plugged into the device and outlet.
- Remove any extension cords or surge protectors.
- Test the device on a power outlet that you know works with other electronics.
- Make sure you've used the power button or switch to turn the device on.
- If you still need help, give us a call at 1-844-275-9310.
Was this helpful?