Hey, looks like you need help finding something. I am here to chat if you have any questions

Unlimited Phone Plans Unlimited Age 55+Military & Veterans First Responder Home Internet plans Watch & Tablet Plans Prepaid Phone Plans

Phones & devices

Cell phones 5G phones Tablets Smartwatches Hotspots & more Accessories Bring your own device

See all deals Apple Samsung Motorola Google Revvl Free & Zero Down Phones

Our network 4G & 5G Coverage map What is 5G Satellite Phone Service Rural & Small Towns Try our network 5G news Home Internet

What makes us different Benefits Block scam calls Travel How to switch Tech Gift Ideas 2024

Contact & support

1-800-T-MOBILE Check order status Help & support

Search

POPULAR

more from T-Mobile

Wireless
Business
Prepaid
Internet

Legal

Privacy Policy
Do Not Sell My Personal Information
Privacy Center

Bill pay Add a line Upgrade Check order status Ask the Community

Support
Get started
Account resources
Network & roaming
Plans support
Device assistance
Business support

Get started
Account resources
Network & roaming
Plans support
Device assistance
Business support

Apple iPad Pro 12.9 inch (6th Gen)

Popular help

Troubleshooting

Down with downtime! Learn how to troubleshoot problems with your mobile phone, tablet, or Internet device.

Troubleshoot your device

Help Topics

Search for help and more

Can't find what you're looking for?

Contact Us
Ask our community

Follow T-Mobile

English Español

Even more plans

International phone plans
International passes
Home Internet plans
Phone and internet bundle package
Hotspot data plans
Smartwatch data plans
Wireless business plans

Shop cell phones by brand

Apple iPhones
Samsung Galaxy phones
Google Pixel phones
OnePlus phones
T-Mobile Revvl phones
Motorola Moto phones

New featured cell phones

New Samsung Galaxy S25
New Samsung Galaxy S25 Plus
New Samsung Galaxy S25 Ultra
New Apple iPhone 16
New Apple iPhone 16 Pro Max
New Google Pixel 9 Pro

New featured tablets, smartwatches & more

Apple Watch Series 10 46mm
Apple Watch Series 10 42mm
Google Pixel Watch 3 (45mm)
Google Pixel Watch 3 (41mm)
T-Mobile SyncUP KIDS Watch 2
Samsung Galaxy Watch Ultra 47MM

Helpful consumer guides

Dialed In
Samsung Galaxy S25 vs. S24 Series
Samsung Galaxy S25 vs. S25+ vs. S25 Ultra
What is RCS & How is it Different
Apple iPhone 16 vs. Plus vs. Pro vs. Pro Max

T-Mobile customer benefits

TV streaming deals
T-Mobile Tuesdays
In-flight wi-fi
Refer-a-Friend
Device protection plan
Protection 360TM HomeTech

Switch to T-Mobile

How to switch to T-Mobile
Try our 5G network
Bring your own device
Switch to T-Mobile from Verizon or AT&T
Family freedom deal
Cell phone trade-in

Additional support

View return policy
Contact us
Billing
Emergency Broadband Benefit
Free Internet for Students
Redeem a rebate
Domestic Violence Resources

About T-Mobile

Our Story
T-Mobile careers
Privacy Center
Newsroom
Corporate Responsibility

About
Investor relations
Press
Careers
Deutsche Telekom
Puerto Rico

Privacy Notice
Trust Center
Privacy Center
Consumer information
Public safety/911
Terms & conditions
Terms of use
Accessibility
Open Internet
Do Not Sell or Share My Personal Information
Licenses & Patents
Consumer Health Data Privacy Notice
T-Mobile, the T logo, Magenta and the magenta color are registered trademarks of Deutsche Telekom AG.

© 2025 T‑Mobile USA, Inc.