Learn how to set up and use voicemail for Apple iPhone on iOS 14.

Set up voicemail

The first time you use voicemail, you'll be asked to set up a password and greeting.

1. From the Home screen, select Phone > Voicemail > Set up now.
2. Create your voicemail password.
3. Choose your greeting:
   • Default: Standard greeting using your mobile number.
   • Custom: Custom recorded greeting. Select Record to record a new one. Select Play to play the current one.

Play, share, or delete a voicemail message

You can also ask Siri to do things like play your new voicemail.

1. From the Home screen, select Phone > Voicemail.
2. Select the desired message, then choose from the following options:
   • Play message.
   • Share message.
   • Delete message.
     • This will also delete the message from the T-Mobile voicemail server.
     • Deleted voicemails are moved to the Delete Messages folder at the bottom of the voicemail list.
     • To undelete a voicemail, select Delete Messages, choose the desired voicemail, then select Undelete.

Change your voicemail settings

Greeting

1. From the Home screen, select Phone > Voicemail > Greeting.
2. Choose your greeting:
   • Default: Standard greeting using your mobile number.
   • Custom: Custom recorded greeting. Select Record to record a new one. Select Play to play the current one.

Password

1. From the Home screen, select Settings > Phone > Change Voicemail Password.
2. Enter your new password.

Alert

1. From the Home screen, select Settings > Sounds & Haptics.
2. Select New Voicemail to choose the desired sound.