Get help using Kies to transfer files between your Samsung and computer. For Android 4.3 or higher, use Samsung Smart Switch.
Download and install Kies
Download Kies desktop software from www.samsung.com/africa-en/support/kies.
Update device software
You can perform some firmware upgrade to your device using Kies. Learn more about Samsung Kies on Samsung Support.
If you encounter any problems with Kies software, contact Samsung for support.
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