Learn how to wipe the Samsung Galaxy J3 Star using the hardware keys. If the device is not working correctly, you may need to master reset it and also clear the cache partition. These two resets clear different parts of the device storage. Unlike a master reset, wiping the cache partition does not delete your personal data.

Wipe cache partition

  1. Turn off the device.
  2. Press and hold the Volume Up and Home keys.
  3. Press and hold the Power key until the device vibrates, then release it. Keep pressing the Volume Up and Home keys the entire time.
  4. When you see the Android Recovery screen, release the Volume Up and Home keys.
  5. Use the Volume keys to scroll down to Wipe cache partition, then use the Power key to select it.
  6. Use the Volume keys to scroll down to Yes, then use the Power key to select it.
  7. Use the Volume keys to scroll down to Reboot system now, then use the Power key to select it.
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