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Learn how to set up and use Wi-Fi calling and connection preference on the LG K20 Plus.

 

 

 

Turn on & connect

To use Wi-Fi calling, you must first register an E911 address and turn on Wi-Fi to connect to a Wi-Fi network.

 

  1. Register your E911 address at My T-Mobile.
  2. Turn on Wi-Fi.
  3. From any home screen, tap Apps > Settings.
  4. If using Tab view, select the Networks tab.
  5. Under 'WIRELESS NETWORKS,' tap Call.
  6. Tap the Wi-Fi calling switch to turn on.

 

Set connection preference

To set the connection preference for the phone to use Wi-Fi calling or mobile networks, follow these steps:

 

  1. From any home screen, tap Apps > Settings.
  2. If using Tab view, select the Networks tab.
  3. Under 'WIRELESS NETWORKS,' tap Call.
  4. If necessary, Tap the Wi-Fi calling switch to turn on.
  5. Tap Wi-Fi Calling.
  6. Tap Connection preferences.
  7. Select the Wi-Fi calling connection preference:
    • Wi-Fi preferred
    • Cellular network preferred
    • Never user cellular network

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