Support SUPPORT New to T-Mobile? Switching is easy Set up your device Using the app Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile Network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network & roaming topics Find the right plan Neftlix on Us HotSpot plans Voicemail Use Mobile HotSpot All plans support topics Tutorials Troubleshooting Unlock your device Change your SIM T-Mobile eSIM All device assistance topics Account Hub I-Billing Home Office Internet Collaborate Line permissions All business support topics

Learn how to lock and unlock the HTC U11 life.

 

Change password / PIN

  1. From any Home screen, tap Apps.
  2. Tap Settings.
  3. Scroll to 'PERSONAL' and tap Security.
  4. Tap Screen lock.
  5. Tap Password or PIN to make changes.
  6. Enter current password or PIN.
  7. Tap Next.
  8. Enter new password or PIN.
  9. Tap Continue.
  10. Enter new password or PIN to confirm.
  11. Tap OK.

 

Turn on / off

  1. From any Home screen, tap Apps.
  2. Tap Settings.
  3. Scroll to 'PERSONAL' and tap Security.
  4. Tap Screen lock.
  5. Tap the desired option:
    • Swipe
    • None
    • Pattern
    • PIN
    • Password
  6. Enter the pattern, password or PIN.
  7. Tap OK.
  8. Enter the pattern, password or PIN again to confirm.
  9. Tap OK.
  10. Tap OK again.

Was this helpful?