If you need help with your rebate, we got you covered! You can request a rebate online and track your promotion at our T-Mobile Rebates page. Keep in mind all rebates can take up to 8 weeks from the time of receipt. Once your rebate is processed, you'll receive a virtual Prepaid MasterCard® card for the rebate amount.




Request a rebate

Looking for info on a rebate you might be qualified for? Check out ​ Device deals and the Expired deals list​​.


  1. Visit the T-Mobile Rebates page.
  2. Fill out the appropriate rebate section and click search.
  3. Make sure the mailing address matches the billing address on My T-Mobile.
  4. After reviewing the terms and conditions, follow the on-screen instructions.


Track the status of your rebate

  1. Visit the T-Mobile Rebates Status page.
  2. Enter your information and click the Check status button. Keep in mind, processing can take up to 8 weeks from the time of your request.


Rebate help

I'm having trouble submitting for my rebate

If you're having trouble submitting for your rebate on the T-Mobile Rebates page, please make sure that:


  • You're entering your T-Mobile phone number, T-Mobile account PIN, and promotional code correctly.
  • Your account is in good standing (not past due or suspended).
  • 24 hours have passed since you purchased your device.


If you're still having trouble, please contact us for further assistance.

Where's my rebate?

It can take up to 8 weeks to process your rebate. You can the T-Mobile Rebates Status page.

My rebate was lost, stolen or sent to the wrong address

Our rebate care team can assist you. Please contact us for further assistance.





If my account is suspended, will my rebate be processed?

Your account must be in good standing in order to be approved for a rebate. The rebate submission will be processed but you will receive a denial and given instructions on how to resubmit.


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