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[Get started](#) - [New to T-Mobile?](https://www.t-mobile.com/support/new-to-tmobile) - [Switching is easy](https://www.t-mobile.com/support/new-to-tmobile/family-freedom) - [Set up your device](https://www.t-mobile.com/support/new-to-tmobile/device) - [Using the app](https://www.t-mobile.com/support/plans-features/t-mobile-app) - [All get started topics](https://www.t-mobile.com/support/new-to-tmobile) - [Account resources](#) - [Ways to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill) - [All about your bill](https://www.t-mobile.com/support/account/whats-impacting-your-bill) - [Line permissions](https://www.t-mobile.com/support/account/set-online-permissions) - [Your T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id) - [Your PIN/Passcode](https://www.t-mobile.com/support/account/update-your-customer-pinpasscode) - [All account resources topics](https://www.t-mobile.com/support/account) - [Network & roaming](#) - [T-Mobile network](https://www.t-mobile.com/support/coverage/t-mobile-network) - [In-flight texting and Wi-Fi](https://www.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi) - [Wi-Fi Calling](https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile) - [International roaming](https://www.t-mobile.com/support/coverage/international-roaming-services) - [Mobile Without Borders](https://www.t-mobile.com/support/coverage/mobile-without-borders) - [All network & roaming topics](https://www.t-mobile.com/support/coverage) - [Plans support](#) - [Find the right plan](https://www.t-mobile.com/support/plans-features/find-the-right-plan-for-you) - [Netflix on Us](https://www.t-mobile.com/support/plans-features/netflix-on-us) - [HotSpot plans](https://www.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots) - [Voicemail](https://www.t-mobile.com/support/plans-features/voicemail) - [Use Mobile HotSpot](https://www.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering) - [All plans support topics](https://www.t-mobile.com/support/plans-features) - 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[](https://www.t-mobile.com) ### Manage Links Click any [available links](https://www.t-mobile.com) to add. Click any [added links](https://www.t-mobile.com) to remove. Links with [no highlight](https://www.t-mobile.com) can't be sent. Done (0 Links) T-Mobile and Starlink have teamed together providing satellite-to-mobile service in remote areas where no carrier towers can reach.  ## On this page: - [How to get T-Satellite](https://www.t-mobile.com#howtoget) - [About T-Satellite phone service](https://www.t-mobile.com#overview) - [Using T-Satellite on your device](https://www.t-mobile.com#using) - [Using T-Satellite as a Non-T-Mobile Customer](https://www.t-mobile.com#non-tmobile) - [Using T-Mobile Text to 911 (T-911) on satellite](https://www.t-mobile.com#t-911)   ## [](https://www.t-mobile.com)How to get T-Satellite You can sign up for T-Satellite quickly and easily at [T-Mobile.com](https://www.t-mobile.com/coverage/satellite-phone-service), by visiting a T-Mobile retail store, or by calling 1-800-T-MOBILE. - T-Satellite is included with on our top plans including, Experience Beyond. - To check which plan you’re on or switch to another, use [My T-Mobile or the T-Mobile T-Life App](https://www.t-mobile.com/support/account/add-or-remove-services). - Not on one of our top plans? - Eligible customers with a compatible device can add T-Satellite to your plan by visiting "Manage Add Ons" in your account. You’ll see the option there to add satellite service to your plan. __Want to cancel or opt-out?__ If you no longer wish to use the service, you can remove it in 'Manage Data & Add-Ons' in your account.   ## [](https://www.t-mobile.com)About T-Satellite phone service Stay connected in places never thought possible with T-Satellite. Starlink direct-to-cell satellites complement the existing T-Mobile network by acting as cell towers in space. This allows you to stay connected even when you are outside of the range of a cell tower. No set up, no stress, no pointing at the sky. It just works.  T-Satellite supports text messaging, location sharing and now picture and audio messaging, select apps, and satellite data. Check device eligibility below to learn more. __Things to know__ T-Satellite performance may vary based on factors such as your location and network traffic. For the best possible experience, we recommend using the service outdoors with a clear view of the sky. - Coverage may not be available on airplanes, inside buildings, cruise ships, and other places with obstructed views of the sky. - Coverage can be impacted by topography (e.g. mountains, canyons, tree cover, etc.) - Due to ongoing regulatory requirements, there may be areas in some states that do not allow satellite coverage. - When no other traditional or roaming networks are available, your device will prioritize connecting to T-Satellite – when available – for the best possible experience. - __Apple iPhone:__ If you see signal bars, the word ‘SAT,’ and the network name ‘T-Mobile SpaceX' or ‘T-Sat+Starlink' you are connected to T-Satellite. - __Android:__ If you see a satellite icon and the network name ‘T-Mobile SpaceX' or ‘T-Sat+Starlink' you are connected to T-Satellite. __Coverage Availability__ - T-Satellite currently covers the Continental U.S., including Puerto Rico, Hawaii and parts of southern Alaska. - T-Satellite international coverage is available in additional countries through our partnerships with: - Canada - Rogers Satellite - New Zealand - One NZ - Check out our [coverage map](https://www.t-mobile.com/coverage/coverage-map) to see where T-Satellite coverage is available. We are collaborating with our global roaming partners and SpaceX to offer T-Satellite to our customers traveling in even more places. __Message Delays__ Messages may take longer to send. Your phone will continue to try to resend the message until it is successfully sent or fails. If the message fails, you will be notified of a failed message and prompted to resend.   Share your experience   Your feedback is invaluable in helping us identify pain points and optimize the experience. How to send feedback: - You can send feedback at any time using our T-Life app. Open the app and lightly shake your device, which will bring up a help menu. - Select Report an Issue - Select T-Satellite - Select the appropriate category - Provide your feedback - If you're trying to share feedback through the T-Life app while connected to T-Satellite, you may see a "no internet connection" message. Don’t worry! You can still submit your feedback, and it will be sent once you're connected to the T-Mobile cellular network.   Eligible devices   To check if your device is eligible for T-Satellite, log in to the T-Life app or visit [T-Mobile.com IMEI checker](https://www.t-mobile.com/resources/bring-your-own-phone). __How to Check if Your Device Can Use T-Satellite in T-Life__ 1. Open the __T-Life__ app and sign in, if needed. 2. Tap __Manage__. 3. Select the phone line you want to check. 4. Scroll down to __Status__ and tap __T-Satellite__. On the T-Satellite screen, you’ll see: - Whether your device is currently enrolled. - Whether your device is eligible to use T-Satellite. - Any features your device may not support (such as picture messaging or data).   ## [](https://www.t-mobile.com)Using T-Satellite on your device T-Satellite supports  text messaging, including texts to 911, Location sharing, and picture messaging, select apps, and satellite data.     How do I connect?   When you are in an area without traditional or roaming cellular services, your satellite-optimized device will automatically connect to the T-Satellite network. Manually selecting the T-Satellite network will not work while other cellular connection options are available. When connected to T-Satellite, your device will display ‘T-Mobile SpaceX’ or ‘T-Sat+Starlink’ at the top-left side of your screen.   Send a text message   To send a text message while connected to T-Satellite, simply send texts as you usually would from your device. Messages may take longer to send. For more details, check out one of our device tutorials below; - [Apple iPhone 16](https://www.t-mobile.com/support/tutorials/device/apple/iphone-16) - [Samsung Galaxy S24](https://www.t-mobile.com/support/tutorials/device/samsung/galaxy-s24) - [Samsung Galaxy Z Flip6](https://www.t-mobile.com/support/tutorials/device/samsung/galaxy-z-flip6) - [Samsung Galaxy Z Fold6](https://www.t-mobile.com/support/tutorials/device/samsung/galaxy-z-fold6) - [Google Pixel 9](https://www.t-mobile.com/support/tutorials/device/google/pixel-9)   __Sending text messages to 911 Emergency Services__ - To reach 911, enter '911' in the recipient field to connect with an emergency operator. - Your location is automatically shared with 911 to help first responders locate you quickly. - If calling 911, your device will search for an available network. If none are available, Starlink’s satellite emergency messaging service will be used.   Location Sharing   __Android OS__ - Open the __Google Messages__ app. - Open a new/existing google message thread. - Select the '__+__' icon. - Select the __Location__ icon. - The one-time location URL is sent to the recipient. __Apple iOS__ Through iMessage - Open the __Messages__ app. - Open a conversation or start a new message. - Tap the __Apps__ button. - Tap __Location__. - Tap the Pin icon. - Tap __Send Pin__. - Tap __Send__. Through SMS/MMS (non-Apple phones) - Open the __Messages__ app. - Open a conversation or start a new message. - Tap the __Apps__ button. - Tap __Location__. - Tap __Send Pin__.     Using Apps with Satellite Data    Apps may perform differently on satellite than on traditional cellular networks. Apps that are designed for high-latency, low-bandwidth conditions are more likely to deliver the best experience. Check the list below for apps currently optimized for satellite use. We’ve partnered with developers continuing to expand a growing list. Apps available today include messaging, AI, maps and weather are already live, and we’re continuing to onboard additional apps. __Things to Know__ - Satellite connections aren’t always instant—because satellites move overhead, your phone may need a moment to find one. If you don’t see signal right away, just give it a little time and try again. This isn’t high speed data, but it’s built for what matters most off grid. - Make sure to download and sign in to supported apps before heading into satellite coverage. - Keep your phone and app software updated for the best experience. - Some app functionality may be different or not available on satellite. - If you already have T-Satellite, there are no extra charges or sign-up needed—just connect and go! Head on over to our [T-Satellite page](https://www.t-mobile.com/coverage/satellite-phone-service) to learn more about the service!   __Satellite data apps__ A growing list of apps are optimized for T-Satellite on select phones, with more on the way! If you already have one of the apps below, make sure you have the latest update before heading into satellite coverage.   | T-Satellite-ready Apps | Android | Apple iOS | |----------------------------------------------------------------------|---------------------|-----------| | Communication: Stay connected when it matters most. | | | | Apple Messages | | X | | Google Messages (with Gemini) | X | X | | Messenger | X | X | | WhatsApp | X | X | | Yahoo! Mail | X | X | | Navigation: Off the grid, Not off the map. | | | | Apple Maps | | X | | Apple Compass | | X | | Google Maps | X | X | | Google Find | X | | | Outdoor Activities/Fitness: Get lost in nature without getting lost. | | | | AllTrails | X | X | | National Park Service | | X | | Caltopo | X | X | | Gaia | X | X | | onX (Backcountry, Fish, Hunt, Offroad) | X (all except Fish) | X | | Trailforks | X | X | | Apple Fitness | | X | | Samsung Fitness | X | | | Weather & Safety: Never get caught off guard off-grid. | | | | Accuweather | X | X | | Apple Weather | | X | | Google Weather | X | X | | Samsung Weather | X | | | Google Personal Safety | X | | | Overwatch x Rescue | X | X | | Lifestyle & Social: Stay in the know from wherever. | | | | Grok | X | X | | T-Life | X | X | | X | X | X | | Apple Music | | X |   Accessing T-Life on T-Satellite    T-Life optimizes your device for T-Satellite: it highlights satellite-ready apps, what you can and can’t do, to help you get the best possible experience. Please sign in to T-Life before you travel into T-Satellite coverage. Here’s how T-Life changes: Table of features available when T-Life is connected through T-Satellite. What’s available What’s not available - Information about T-Satellite and how it works - Tips on getting the best connection - T-Mobile recommended apps optimized for T-Satellite - AI assistant dedicated to answering questions about T-Satellite - Messaging access, including sharing your location via messaging - Send feedback in T-Life at any time with a light shake of your device. - Account management to manage your plan, features, or services - T-Mobile Tuesdays or Magenta Status - SyncUP DRIVE, KIDS, and TRACKER - Scam Shield - Contacting customer support - Reporting network performance issues - Shopping for devices, plans, or features, including viewing promotions or offers   ## [](https://www.t-mobile.com)Using T-Satellite as a Non-T-Mobile Customer To use T-Satellite, you'll need an unlocked, satellite optimized phone with eSIM capabilities. This lets you activate the T-Satellite service digitally and allows your phone to easily switch between your regular network and the satellite service.  Not a T-Mobile customer? Get T-Satellite for $10/mo. (a savings of $5/mo.) by [enrolling here](https://www.t-mobile.com/coverage/satellite-phone-service/choose-your-satellite-service). You can also call 1-800-937-8997 or visit a T-Mobile store. [Click here](https://www.t-mobile.com/resources/bring-your-own-phone) to check T-Satellite compatibility with your phone.    What is an unlocked phone?   An unlocked phone lets you use your phone with another carrier. If your phone is locked, it may restrict access to certain services, including T-Satellite connectivity. - If you purchased your phone directly from the manufacturer (e.g., Apple, Samsung), it is likely already unlocked. - If you bought your phone through a carrier, it may be locked to that carrier. - On iPhone: Go to __Settings__ > __General__ > __About__ > __Scroll to Carrier Lock__ > If it says 'No SIM restrictions', your phone is unlocked. - On Samsung: Go to __Settings__ > __Connections__ > __Mobile Networks__ > __Network Operators__ > If you see multiple carriers available, your phone is likely unlocked. - On Motorola: Go to __Settings__ > __About phone__ > __Network unlock__ > If the status says 'Unlocked', your phone is unlocked. - On Pixel: Download the Device Unlock app from the Play Store. Open app and your device check eligibility. If the status says 'Unlocked', your phone is unlocked. __Is my phone unlocked?__  [Check here](https://www.t-mobile.com/resources/bring-your-own-phone) to see if your phone is unlocked, or:   __How to unlock__  If your phone is locked, you will need to contact your current carrier and ask them to unlock it.   __Set up T-Satellite with eSIM__ To use T-Satellite on your current phone, follow the steps below to ensure your eSIM is available and your settings are properly set up to access the service. - Note: These instructions apply __after you’ve activated your service__. - eSIM settings are only needed for T-Satellite service and should not be completed by T-Mobile Text to 911 customers using an eSIM. - Some phones may only support one eSIM in which case you’ll need to make sure it is available. If it is currently in use by your main carrier, you’ll need to contact them to switch your service to a physical SIM (see below for instructions and impacted devices).   [](https://www.t-mobile.com)__eSIM settings required to connect to T-Satellite__ To connect to T-Satellite, your eSIM will need to be downloaded on your phone and the eSIM settings must be set up correctly:   Apple   - Make sure your phone is connected to a reliable Wi-Fi network. - Watch for a notification that says T-Mobile Cellular Plan is ready. - Tap the notification and follow on-device prompts to download your eSIM. Didn't get a notification? You can follow this path, __Settings__ > __Cellular__ > __Add eSIM__ and continue with on-device prompts to download your eSIM. After downloading your eSIM: - Navigate to __Settings__ > __Cellular__ > __Cellular Data__, and then: - Select __T-Mobile SIM__ as the cellular data line. - Turn __ON__ Allow Cellular Data Switching   Google   - Make sure your phone is connected to a reliable Wi-Fi network. - Watch for a notification that says Set up your T-Mobile eSIM. - Tap the notification and follow on-device prompts to download your eSIM. Didn't get a notification? You can follow this path, __Settings__ > __Network & Internet__ > __Add SIM__ and continue with on-device prompts to download your eSIM. After downloading your eSIM:  - Go to __Settings__ > __Network & Internet__ > __SIMs__ - Under your primary SIMs, select __T-Mobile__ for Mobile data - Turn __ON__ Automatic data switching   Motorola   - Make sure your phone is connected to a reliable Wi-Fi network. - Watch for a notification that says Set up your T-Mobile eSIM. - Tap the notification and follow on-device prompts to download your eSIM. Didn't get a notification? You can follow this path, __Settings__ > __Network & Internet__ > __SIMs & Mobile Network__ > __+ Download new eSIM__ and continue with on-device prompts to download your eSIM. After downloading your eSIM:  - Navigate to __Settings__ > __Network & Internet__ > __SIMs & Mobile Network__ - Under Preferred SIMs, select __T-Mobile__ for Mobile data. - Turn __ON__ the Switch SIM automatically toggle.   Samsung   - Make sure your phone is connected to a reliable Wi-Fi network. - Watch for a notification that says Your eSIM is ready to add. - Tap the notification and follow on-device prompts to download your eSIM. Didn't get a notification? You can follow this path, __Settings__ > __Connections__ > __SIM manager__ > __Add eSIM__ and continue with on-device prompts to download your eSIM. After downloading your eSIM:  - Navigate to __Settings__ > __Connections__ > __SIM manager__ - Turn on the Data switching toggle. Be sure to keep your main carrier SIM set as the primary for Voice & Text. Still don't have satellite? Some customers will experience a short wait while our phone partners update their software. We will notify you via text once your satellite service is active!   __Not sure if your eSIM is in use? Here's how to check:__ On a limited number of Android phones only one active eSIM and one physical SIM can be supported at a time. Follow the steps below to check if your eSIM is currently in use and ensure your device is ready to connect to T-Satellite. - On Samsung: Go to __Settings__ > __Connections__ > __SIM manager__. If your phone number appears under the __eSIM__ section and the toggle is __ON__, your eSIM is active. - On Motorola: Go to __Settings__ > __Network & Internet__ > __SIMs & Mobile Network__. If your phone number appears under __eSIM__ and shows as __Active__, your eSIM is in use. If you've already registered and need to switch your T-Mobile eSIM to a physical SIM, just stop by a T-Mobile store—we’ll be happy to help.    Click here for phones that support only one eSIM and one Physical SIM   - Samsung Galaxy A54 5G - Samsung Galaxy S21 5G - Samsung Galaxy S21 Ultra 5G - Samsung Galaxy S21+ 5G - Samsung Galaxy S22 - Samsung Galaxy S22 Ultra - Samsung Galaxy S22+ - Samsung Galaxy S23 - Samsung Galaxy S23 Ultra - Samsung Galaxy S23+ - Samsung Galaxy S23 FE - Samsung Galaxy Z FLIP3 5G - Samsung Galaxy Z Fold3 5G - Samsung Galaxy Z Flip4 5G - Samsung Galaxy Z Fold4 - Samsung Galaxy Z Flip5 - Samsung Galaxy Z Fold5 - Samsung Galaxy XCover6 Pro - Motorola moto razr 2024 - Motorola edge 2024 - Motorola moto g stylus 5G (2024) - Motorola moto g 5G (2024) - T-Mobile REVVL 7 - T-Mobile REVVL 7 Pro   ## [](https://www.t-mobile.com)Using T-Mobile Text to 911 (T-911) on satellite T-Mobile Text to 911 (T-911) via satellite is available for anyone with an eligible phone that doesn’t already include built-in satellite emergency capabilities. Here’s what you need to know: __Eligible Phones:__ - All T-Satellite eligible phones, except: - iPhone 14 and later (all models) - these models already include built-in emergency services on satellite and __are not__ eligible for the T-911 service - [learn more here](https://support.apple.com/en-us/101573). - Non-T-Mobile phones must be unlocked and have an available eSIM to activate the service. If you already have T-Satellite, you’re good to go – you can already text 911 via satellite - no additional setup needed! __How to Add the Service:__ - T-Mobile members with eligible phones can add the service by visiting "Manage Add Ons" in their account. - Non-T-Mobile members with eligible phones can [sign up here](https://www.t-mobile.com/coverage/satellite-phone-service/standalone-sign-up). __How It Works:__ Once activated, your phone will automatically connect to the T-911 network when no other coverage is available. You’ll also receive Wireless Emergency Alerts when broadcasted. When connected: - The network name on your phone will display "T-Mobile TXT911". - On Android phones, you’ll see a satellite icon. - On iPhone 13, you’ll see ”LTE” or "SAT" with iOS 26.2 and later. On the T-Mobile TXT911 network: - You can text 911 for emergency services. - You can also text 988 and 838255 for mental health support, or 611 for T-Mobile customer care. - Outbound messages to other numbers are not supported. * * * Was this helpful? * * * ## Can't find what you're looking for? - [Contact Us](https://www.t-mobile.com/contact-us) - [Ask our community](https://www.t-mobile.com/community/)