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T-Mobile will be phasing out the older T-Mobile 2G (GSM) network on April 2, 2024. 

If you have 2G-dependent devices, you will need to replace them before April 2, 2024, to continue using T-Mobile service without disruption, including the ability to make 911 calls. 

To make the transition easier, T-Mobile is offering FREE replacement devices that can tap into the latest technologies, including an option for a free 5G phone. To replace your 2G-dependent device(s), visit a local T-Mobile store. For more information, call (800) 937-8997; if you are a business, please call (800) 375-1126.

Have questions?


When is the T-Mobile 2G (GSM) network retiring?


T-Mobile is retiring its 2G (GSM) network on April 2, 2024.


What do I need to know about the T-Mobile 2G retirement?


As a customer with one or more 2G-dependent devices, T-Mobile has provided notification to allow you time to replace your device and take advantage of T-Mobile’s bigger, better 5G & 4G networks that offer faster speeds and more reliable service. T-Mobile has communicated with all customers who have a device that relies on 2G, and these customers received an offer for a free device upgrade to ensure they do not experience service interruptions during this transition.

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