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T-Mobile has different types of Prepaid plans to fit your needs.

Activate a new account

Check out our current Prepaid plans to compare plans and shop for a device. Once you're ready to activate, follow the steps below:

  1. Gather the items you'll need to activate service:
    • Your phone's serial number: To find your phone's serial number, dial *#06# and then send the call to find your phone's serial number, also known as an IMEI.
    • A new prepaid SIM card .If you're using an iPhone, the SIM card is already in your phone.
    • A credit check is not required, and no deposit is needed to activate service.
  2.  Activate your T-Mobile service online. If you need assistance, contact us.

Manage your plan and account

Manage your account online to make payments, change your services, and general account management options. 

  • Payments
  • Change your Prepaid rate plan
    • Log in to your T-Mobile.com account or dial 611 to contact Customer Service.
    • If you choose to cancel or change the plan on one or more lines you should consider switching all your lines to another current plan to make sure you are getting the best value.
  • You can process upgrade orders and iPad On-device activations.
  •  If you're already on a prepaid plan, but you're looking at moving to a postpaid plan, read about switching to a postpaid plan. Having a postpaid monthly account will be a different experience than prepaid. Here are some things to keep in mind:
    • Credit check: To get the ball rolling, a credit check is required.All customers who sign up for Magenta go through this process.
    • Deposit: You may need to make a deposit before your new monthly plan can be activated.
    • Phone number: You can transfer (port) your current mobile number to your new monthly plan account, or you can start fresh with a new number

Pricing and discounts

  • Prepaid accounts can have up to 5 lines on the same account.
  • You can compare current plans and pricing
  • Prepaid accounts can have more than one line on the same account.
    • Additional lines on qualifying plans will receive discounted monthly services. 
    • The discount each line gets will vary based on the order you added them in, and what plan you have.
    • Discount applied automatically to your monthly charges.
    • You can mix eligible and ineligible plans on the same account, but only eligible plans will receive a discount, and only if you have two or more lines on the same eligible plan.
  • For an additional fee, you can add addtional features including Stateside International calling which give you unlimited calling to landlines in 200+ countries from the US, Mexico, and Canada as well as unlimited calling and texting to mobile numbers in many countries from the US, Mexico, and Canada.
  • When purchasing downloaded content, you'll need to use a credit or debit card. Learn more about Apps & Content Purchases

Retired prepaid plans

 
Prepaid ONE Plan
 
  • Unlimited nationwide talk.
  • Unlimited domestic messaging (SMS/MMS).
  • Unlimited 5G & 4G LTE data on our network.
  • Unlimited 3G Smartphone Mobile HotSpot (SMHS).
  • 200 MB domestic data roaming.
  • International roaming and calling is available. Check rates.
  • For available features, see Manage your plan.
  • T-Mobile ONE Domestic Only plan: Coverage only included when within the domestic U.S. 
  • Prepaid ONE Plan: Mobile Without Borders – use your phone in Mexico and Canada like you do in the US.
 
Prepaid essentials
 

There was a change to our Prepaid Essentials plan December 12, 2018. These details only apply to the retired Prepaid Essentials plan.

Prepaid Essentials plan includes:

  • Unlimited nationwide talk.
  • Unlimited domestic and international messaging (SMS/MMS).
  • Unlimited 4G LTE smartphone data.
  • Unlimited 3G Smartphone Mobile HotSpot (SMHS).
  • Call and text in Mexico and Canada like you do in the US, data speeds are limited to 2G.
  • 200 MB domestic data roaming.
  • International roaming and calling is available. Check rates.
  • For available features, see Manage your plan.
 
Pay as you Go Legacy Plans
 

There was a change to our Pay As You Go plan August 17, 2014. These details only apply to the retired Pay As You Go plan. If you switch plans, you won't be able to switch back to the Pay As You Go–Legacy plan.

The plan includes call waiting and Web Guard.

  • No recurring monthly fee.
  • No data option.
  • Includes our Gold Rewards.
  • Pay per use.

Pay As You Go is based on a 30-day cycle, regardless of how many days are in each month. Therefore, a new cycle may not necessarily start on the same date each month. To quickly check your remaining account balance, time frame, and other information, see a list of self-service short codes for your prepaid account.

 

 
Simply Prepaid 10GB 4 lines for $100
 

This document is a historical reference for customers who are still on the Simply Prepaid 10GB: 4 lines for $100 plan.

Our Simply Prepaid 4 lines for $100 plan provides 30 days of service in which you get unlimited talk, text and data, as well as 10 GB of 4G LTE data on your smartphone. Simply Prepaid 4 lines for $100 includes:

  • 10 GB of 4G LTE data on your smartphone (amount of data depends on your plan).
    • The cost for the 5th line is $30, making it $130 for 5 lines.
    • The maximum number of lines is 5 per Prepaid account.
  • Unlimited talk and text.
  • Wi-Fi Calling.
  • Data Maximizer: Provides optimized streaming of detectable video at DVD-quality (480p+) for mobile viewing. This doesn't include the additional benefit of streaming with our participating Binge On video streaming services without using high-speed data. You may disable Data Maximizer at any time, but you'll lose Data Maximizer benefits. Not available on certain BlackBerry devices or plans.
  • Domestic data roaming: If you travel outside our network coverage, use wireless data from another carrier at no extra charge. International data roaming charges do apply.
  • Smartphone Mobile HotSpot (tethering): Share your phone's Internet connection with up to 10 Wi-Fi-enabled devices.
  • Music Freedom streaming, which lets you stream as much music as you want on your smartphone from top streaming services, and it doesn't count against your data (except streaming Napster does deduct from high-speed data).
  • Visual Voicemail: View all your voicemail messages as a list without having to dial into voicemail.
  • For available features, see Manage your plan.

 

 

 

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