- [Support](https://www.t-mobile.com/support) - [Get started](#) - [New to T-Mobile?](https://www.t-mobile.com/support/new-to-tmobile) [Switching is easy](https://www.t-mobile.com/support/new-to-tmobile/family-freedom) [Set up your device](https://www.t-mobile.com/support/new-to-tmobile/device) [Using the app](https://www.t-mobile.com/support/plans-features/t-mobile-app) [All get started topics](https://www.t-mobile.com/support/new-to-tmobile) - [Account resources](#) - [Ways to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill) [All about your bill](https://www.t-mobile.com/support/account/whats-impacting-your-bill) [Line permissions](https://www.t-mobile.com/support/account/set-online-permissions) [Your T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id) [Your PIN/Passcode](https://www.t-mobile.com/support/account/update-your-customer-pinpasscode) [All account resources topics](https://www.t-mobile.com/support/account) - [Network & roaming](#) - [T-Mobile network](https://www.t-mobile.com/support/coverage/t-mobile-network) [In-flight texting and Wi-Fi](https://www.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi) [Wi-Fi Calling](https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile) [International roaming](https://www.t-mobile.com/support/coverage/international-roaming-services) [Mobile Without Borders](https://www.t-mobile.com/support/coverage/mobile-without-borders) [All network & roaming topics](https://www.t-mobile.com/support/coverage) - [Plans support](#) - [Find the right plan](https://www.t-mobile.com/support/plans-features/find-the-right-plan-for-you) [Netflix on Us](https://www.t-mobile.com/support/plans-features/netflix-on-us) [HotSpot plans](https://www.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots) [Voicemail](https://www.t-mobile.com/support/plans-features/voicemail) [Use Mobile HotSpot](https://www.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering) [All plans support topics](https://www.t-mobile.com/support/plans-features) - [Device assistance](#) - [Tutorials](https://www.t-mobile.com/support/tutorials) [Troubleshooting](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting) [Unlock your device](https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device) [Protect your device](https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection) [SIM card & eSIM](https://www.t-mobile.com/support/devices/sim-esim) [All device assistance topics](https://www.t-mobile.com/support/phones-tablets-devices) - [Business support](#) - [Get T-Mobile for Business](https://www.t-mobile.com/support/business/new-to-business) [Billing and payments](https://www.t-mobile.com/support/business/billing) [Manage your account](https://www.t-mobile.com/support/business/account) [Orders and shopping](https://www.t-mobile.com/support/business/orders-shopping) [Account Hub registration](https://www.t-mobile.com/support/business/account-hub-registration) [All business support topics](https://www.t-mobile.com/support/business) [SUPPORT](https://www.t-mobile.com/support) - [Get started](#) - [New to T-Mobile?](https://www.t-mobile.com/support/new-to-tmobile) - [Switching is easy](https://www.t-mobile.com/support/new-to-tmobile/family-freedom) - [Set up your device](https://www.t-mobile.com/support/new-to-tmobile/device) - [Using the app](https://www.t-mobile.com/support/plans-features/t-mobile-app) - [All get started topics](https://www.t-mobile.com/support/new-to-tmobile) - [Account resources](#) - [Ways to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill) - [All about your bill](https://www.t-mobile.com/support/account/whats-impacting-your-bill) - [Line permissions](https://www.t-mobile.com/support/account/set-online-permissions) - [Your T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id) - [Your PIN/Passcode](https://www.t-mobile.com/support/account/update-your-customer-pinpasscode) - [All account resources topics](https://www.t-mobile.com/support/account) - [Network & roaming](#) - [T-Mobile network](https://www.t-mobile.com/support/coverage/t-mobile-network) - [In-flight texting and Wi-Fi](https://www.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi) - [Wi-Fi Calling](https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile) - [International roaming](https://www.t-mobile.com/support/coverage/international-roaming-services) - [Mobile Without Borders](https://www.t-mobile.com/support/coverage/mobile-without-borders) - [All network & roaming topics](https://www.t-mobile.com/support/coverage) - [Plans support](#) - [Find the right plan](https://www.t-mobile.com/support/plans-features/find-the-right-plan-for-you) - [Netflix on Us](https://www.t-mobile.com/support/plans-features/netflix-on-us) - [HotSpot plans](https://www.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots) - [Voicemail](https://www.t-mobile.com/support/plans-features/voicemail) - [Use Mobile HotSpot](https://www.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering) - [All plans support topics](https://www.t-mobile.com/support/plans-features) - [Device assistance](#) - [Tutorials](https://www.t-mobile.com/support/tutorials) - [Troubleshooting](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting) - [Unlock your device](https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device) - [Protect your device](https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection) - [SIM card & eSIM](https://www.t-mobile.com/support/devices/sim-esim) - [All device assistance topics](https://www.t-mobile.com/support/phones-tablets-devices) - [Business support](#) - [Get T-Mobile for Business](https://www.t-mobile.com/support/business/new-to-business) - [Billing and payments](https://www.t-mobile.com/support/business/billing) - [Manage your account](https://www.t-mobile.com/support/business/account) - [Orders and shopping](https://www.t-mobile.com/support/business/orders-shopping) - [Account Hub registration](https://www.t-mobile.com/support/business/account-hub-registration) - [All business support topics](https://www.t-mobile.com/support/business) [Support](https://www.t-mobile.com/support/) [Android](https://www.t-mobile.com/support/support/devices/android) # T-Mobile myTouch Q by Huawei ## Popular help ## Troubleshooting Down with downtime! Learn how to troubleshoot problems with your mobile phone, tablet, or Internet device. [Troubleshoot your device](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting)  ## How Tos Apps - [Clear & uninstall app: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11193) - [Hide or show apps: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11169) - [How-to guides: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-4544) - [Pre-installed apps: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11611) Communication - [Block calls: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11300) - [Block messages (SMS / MMS): T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11295) - [Call forwarding: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11288) - [Call log: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11282) - [Caller groups: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11274) - [Caller ID: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-15761) - [Calls: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-6399) - [Contact management: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11269) - [Contacts: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-6400) - [Email accounts: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11264) - [Email messages: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11258) - [Email notification: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11253) - [Email: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-6401) - [How-to guides: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-4544) - [Manage messages (SMS / MMS): T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11248) - [Messaging (SMS/MMS): T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-6402) - [Ringtones & notifications: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-6403) - [Send messages (SMS / MMS): T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11242) - [Text to speech: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11236) - [Touch tones (DTMF): T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11228) - [Visual Voicemail: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11222) - [Voice commands & functions: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-6404) - [Voice commands: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11216) - [Voicemail: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-6405) - [Wi-Fi calling: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-6406) Get Started - [First time use: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11317) - [How-to guides: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-4544) - [Icons: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11379) - [Language: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11311) - [Menu tree: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-6391) - [Set up the device: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-6392) - [Time & date: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11306) - [User guide & Getting started: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-36859) Hardware - [Backlight: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11414) - [Battery & power: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-6393) - [Battery life: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11401) - [Battery: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11407) - [Buttons: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11394) - [Device images: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-6394) - [How-to guides: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-4544) - [Icons indicators & buttons: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-6395) - [IMEI: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11369) - [In the box: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11374) - [Keyboard: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11364) - [Liquid damage indicator (LDI): T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11359) - [Mobile Device Unlock: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11144) - [Screen & keyboard: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-6396) - [SD card: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11348) - [SIM PIN: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11118) - [SIM storage: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11093) - [Status lights: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11342) - [Tech specs: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-4548) Media & Internet - [Camera & pictures: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-6407) - [Camera settings: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11529) - [Data usage: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11524) - [How-to guides: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-4544) - [Internet & data: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-6408) - [Internet browser: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11509) - [Mobile hotspot: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11504) - [Music player: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-6409) - [Pictures & videos: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11494) - [Ringtones & notifications: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-6403) - [Screenshot: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11464) - [Share & stream media: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-6410) - [Sync: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11459) - [Tethering & mobile hotspot: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-6411) - [Tethering: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11453) Settings - [Backup & restore: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-6412) - [Bluetooth: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11079) - [Connections & network: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-6413) - [Developer options: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11323) - [Device lock: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11187) - [Emergency Alerts: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11181) - [GPS: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11175) - [Home screen: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11388) - [How-to guides: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-4544) - [Internal memory (RAM): T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11164) - [Internal storage (ROM): T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11159) - [Manage apps: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-6414) - [Master reset: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11152) - [Memory & SD card: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-6415) - [Network & APN: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11138) - [NFC: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11133) - [PIN & password: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-6416) - [PUK code unlock: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11128) - [Reset: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-6417) - [Safe mode: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11123) - [Software update: T-Mobile myTouch by Huawei](https://www.t-mobile.com/support/docs/DOC-4547) - [Software update: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-4546) - [System Manager (Carrier IQ): T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11092) - [Wi-Fi: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11091) - [Wipe cache partition: T-Mobile myTouch Q by Huawei](https://www.t-mobile.com/support/docs/DOC-11199) ## Search for help and more ## Can't find what you're looking for? - [Contact Us](https://www.t-mobile.com/contact-us) - [Ask our community](https://www.t-mobile.com/community/)