The Line ID integrates across all the pages on the T-Mobile for Business Account Hub to enable users to update active, suspended, and reserved lines only. It carries line ID information to the new phone number and account such as account-to-account line moves and phone number changes.
Set or change Line Identifier
- Log in to Account Hub.
- Go to Manage Accounts. If you have multiple accounts, select the desired account.
- Select the menu for the desired line on the Manage Line screen and then select Update line identifier.
- To update multiple lines in the same change, select the checkbox next to each line, then select Update line identifier to update selected lines.
- To update line identifiers in bulk, select Bulk upload under Account Actions. Only lines to be updated should be included in the bulk upload. Including lines not to be updated in a bulk upload may result in any line updates previously applied to be lost.
- Edit the applicable fields (up to five line-identifier fields), then select Submit changes.
If you’re unable to perform the steps on this page, visit the Account Hub User Management page as your profile permissions may need to be updated by your Account Admin or Business Owner.
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