Control Center support

Use these instructions for Control Center case setup.

Ticket type

As a case creator, you can submit 3 ticket types.

  • IoT Connectivity: data issues
  • Control Center Portal: automation, SIM’s, and reporting or billing questions
  • API access

Create a case

  1. Log in to Control Center and select Help or contact our Advanced Technical Support group at 1-877-236-8008.
  2. Select Service Provider Support and Open a Support Ticket.
  3. Fill out the requested information and submit the ticket.

Resources

  1. Log in to Control Center and select Help.
  2. Access the Knowledge Base for articles to support processes and other Control Center capabilities.

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