Control Center support
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Use these instructions for Control Center case setup.
On this page:
Ticket type
As a case creator, you can submit 3 ticket types.
- IoT Connectivity: data issues
- Control Center Portal: automation, SIM’s, and reporting or billing questions
- API access
Create a case
- Log in to Control Center and select Help or contact our Advanced Technical Support group at 1-877-236-8008.
- Select Service Provider Support and Open a Support Ticket.
- Fill out the requested information and submit the ticket.
Resources
- Log in to Control Center and select Help.
- Access the Knowledge Base for articles to support processes and other Control Center capabilities.
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