Support
SUPPORT New to T-Mobile? Switching is easy Set up your device Get a T-Mobile ID Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile Network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network & roaming topics Find the right plan Neftlix on Us HotSpot plans Voicemail Use Mobile HotSpot All plans support topics Tutorials Troubleshooting Unlock your device Change your SIM T-Mobile eSIM All device assistance topics Account Hub I-Billing Home Office Internet Collaborate Line permissions All business support topics

Account Hub is an online self-service portal and account management tool for business customers. Use these steps to register and set up Account Hub.

 

Create a Telecom Manager profile

  1. Log in to Account Hub.
  2. Go to Manage Accounts.
  3. From the Manage Users tab, click Add new user.
  4. Enter your first name, last name, email, and role.
  5. Click Add user. An email with the registration link will be sent to you.

 

Manage profiles

Simulator available

  1. Log in to Account Hub.
  2. Go to Manage Accounts.
  3. From the Manage Users tab, click on the three dots for the desired user and select Edit user details. Options include:
    • Edit the Name, Email, Department, and Role.
    • Reset the password.
    • Block portal access for the Telecom Manager.
    • Remove previously assigned accounts from the Telecom Manager’s profile.

Was this helpful?