- [Support](https://www.t-mobile.com/support) - [Get started](#) - [New to T-Mobile?](https://www.t-mobile.com/support/new-to-tmobile) [Switching is easy](https://www.t-mobile.com/support/new-to-tmobile/family-freedom) [Set up your device](https://www.t-mobile.com/support/new-to-tmobile/device) [Using the app](https://www.t-mobile.com/support/plans-features/t-mobile-app) [All get started topics](https://www.t-mobile.com/support/new-to-tmobile) - [Account resources](#) - [Ways to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill) [All about your bill](https://www.t-mobile.com/support/account/whats-impacting-your-bill) [Line permissions](https://www.t-mobile.com/support/account/set-online-permissions) [Your T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id) [Your PIN/Passcode](https://www.t-mobile.com/support/account/update-your-customer-pinpasscode) [All account resources topics](https://www.t-mobile.com/support/account) - [Network & roaming](#) - [T-Mobile network](https://www.t-mobile.com/support/coverage/t-mobile-network) [In-flight texting and Wi-Fi](https://www.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi) [Wi-Fi Calling](https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile) [International roaming](https://www.t-mobile.com/support/coverage/international-roaming-services) [Mobile Without Borders](https://www.t-mobile.com/support/coverage/mobile-without-borders) [All network & roaming topics](https://www.t-mobile.com/support/coverage) - [Plans support](#) - [Find the right plan](https://www.t-mobile.com/support/plans-features/find-the-right-plan-for-you) [Netflix on Us](https://www.t-mobile.com/support/plans-features/netflix-on-us) [HotSpot plans](https://www.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots) [Voicemail](https://www.t-mobile.com/support/plans-features/voicemail) [Use Mobile HotSpot](https://www.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering) [All plans support topics](https://www.t-mobile.com/support/plans-features) - [Device assistance](#) - [Tutorials](https://www.t-mobile.com/support/tutorials) [Troubleshooting](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting) [Unlock your device](https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device) [Protect your device](https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection) [SIM card & eSIM](https://www.t-mobile.com/support/devices/sim-esim) [All device assistance topics](https://www.t-mobile.com/support/phones-tablets-devices) - [Business support](#) - [Get T-Mobile for Business](https://www.t-mobile.com/support/business/new-to-business) [Billing and payments](https://www.t-mobile.com/support/business/billing) [Manage your account](https://www.t-mobile.com/support/business/account) [Orders and shopping](https://www.t-mobile.com/support/business/orders-shopping) [Account Hub registration](https://www.t-mobile.com/support/business/account-hub-registration) [All business support topics](https://www.t-mobile.com/support/business) [SUPPORT](https://www.t-mobile.com/support) - [Get started](#) - [New to T-Mobile?](https://www.t-mobile.com/support/new-to-tmobile) - [Switching is easy](https://www.t-mobile.com/support/new-to-tmobile/family-freedom) - [Set up your device](https://www.t-mobile.com/support/new-to-tmobile/device) - [Using the app](https://www.t-mobile.com/support/plans-features/t-mobile-app) - [All get started topics](https://www.t-mobile.com/support/new-to-tmobile) - [Account resources](#) - [Ways to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill) - [All about your bill](https://www.t-mobile.com/support/account/whats-impacting-your-bill) - [Line permissions](https://www.t-mobile.com/support/account/set-online-permissions) - [Your T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id) - [Your PIN/Passcode](https://www.t-mobile.com/support/account/update-your-customer-pinpasscode) - [All account resources topics](https://www.t-mobile.com/support/account) - [Network & roaming](#) - [T-Mobile network](https://www.t-mobile.com/support/coverage/t-mobile-network) - [In-flight texting and Wi-Fi](https://www.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi) - [Wi-Fi Calling](https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile) - [International roaming](https://www.t-mobile.com/support/coverage/international-roaming-services) - [Mobile Without Borders](https://www.t-mobile.com/support/coverage/mobile-without-borders) - [All network & roaming topics](https://www.t-mobile.com/support/coverage) - [Plans support](#) - [Find the right plan](https://www.t-mobile.com/support/plans-features/find-the-right-plan-for-you) - [Netflix on Us](https://www.t-mobile.com/support/plans-features/netflix-on-us) - [HotSpot plans](https://www.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots) - [Voicemail](https://www.t-mobile.com/support/plans-features/voicemail) - [Use Mobile HotSpot](https://www.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering) - [All plans support topics](https://www.t-mobile.com/support/plans-features) - [Device assistance](#) - [Tutorials](https://www.t-mobile.com/support/tutorials) - [Troubleshooting](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting) - [Unlock your device](https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device) - [Protect your device](https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection) - [SIM card & eSIM](https://www.t-mobile.com/support/devices/sim-esim) - [All device assistance topics](https://www.t-mobile.com/support/phones-tablets-devices) - [Business support](#) - [Get T-Mobile for Business](https://www.t-mobile.com/support/business/new-to-business) - [Billing and payments](https://www.t-mobile.com/support/business/billing) - [Manage your account](https://www.t-mobile.com/support/business/account) - [Orders and shopping](https://www.t-mobile.com/support/business/orders-shopping) - [Account Hub registration](https://www.t-mobile.com/support/business/account-hub-registration) - [All business support topics](https://www.t-mobile.com/support/business) [Support](https://www.t-mobile.com/support/) [Account](https://www.t-mobile.com/support/community/account) # Self-service options: Prepaid 0 Added! [](https://www.t-mobile.com) ### Manage Links Click any [available links](https://www.t-mobile.com) to add. Click any [added links](https://www.t-mobile.com) to remove. Links with [no highlight](https://www.t-mobile.com) can't be sent. Done (0 Links) Learn more about managing your T-Mobile Prepaid account online. ## On this page: - [Online self-service](https://www.t-mobile.com#steps2) - [Manage profile](https://www.t-mobile.com#steps1) - [Profile & Permissions](https://www.t-mobile.com#steps3) ## [](https://www.t-mobile.com)Online self-service Online self-service options Topics Resources Billing & Payments - [Manage payments & refills](https://www.t-mobile.com/support/account/refill-your-prepaid-account) - [View account balance](https://www.t-mobile.com/support/account/refill-your-prepaid-account) Devices - [Buy a device, accessory, or SIM](https://www.t-mobile.com/support/devices/prepaid-orders) - [Check order status](https://www.t-mobile.com/support/devices/prepaid-orders) - [Report lost/stolen](https://www.t-mobile.com/support/account/lost-or-stolen-device-help) Plans & Services - [Add a data pass](https://www.t-mobile.com/support/plans-features/data-passes) - [Change features and services](https://www.t-mobile.com/support/plans-features/simply-prepaid-plans) - [Change Prepaid rate plan](https://www.t-mobile.com/support/plans-features/simply-prepaid-plans) - [View plan details](https://www.t-mobile.com/support/plans-features/simply-prepaid-plans) Account Management - [Activate new line](https://www.t-mobile.com/support/account/activate-or-change-t-mobile-prepaid-service) - [Change name, email or password](https://www.t-mobile.com/support/account/self-service-options-in-the-automated-call-system#steps1) - [Update billing and e911 address](https://www.t-mobile.com/support/account/self-service-options-in-the-automated-call-system#steps1) - [View account activity and usage summary](https://www.t-mobile.com/support/plans-features/simply-prepaid-plans) - [Change mobile number](https://www.t-mobile.com/support/plans-features/simply-prepaid-plans) - [Change language settings](https://www.t-mobile.com/support/account/self-service-options-in-the-automated-call-system#steps1) - [Find your account number](https://www.t-mobile.com/support/account/self-service-options-in-the-automated-call-system#steps1) - [Update your PIN/Password](https://www.t-mobile.com/support/account/self-service-options-in-the-automated-call-system#steps1) ## [](https://www.t-mobile.com)Manage profile 1. Log in to __My T-Mobile__ at [www.t-mobile.com/prepaid](http://www.t-mobile.com/prepaid) or sign up with [T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id). 2. Open the menu and the __My T-Mobile__ option from your account homepage. 3. Select __My Profile.__ 4. On the __Manage Profile__ page you can manage: Profile options Topics Options Profile information - Name - Email - MyT-Mobile password - PIN - Language - Security questions Notifications and Privacy - Privacy settings Blocking & Family controls - Family controls - Webguard Billing & payments - Autopay - Stored payment methods Addresses - Billing Address - E911 and primary place of use Create another account - Shop plans ## [](https://www.t-mobile.com)Profile & Permissions - Account owner is the only profile/permission type.   - Single-line accounts are automatically registered as the Primary Account Holder when setting up a T-Mobile ID. - Multi-line accounts all have the same permission level when managing your lines online. - Account and line nicknames can be changed to distinguish between multiple accounts. - Privacy settings can be set per line to a specific account profile. * * * Was this helpful? * * * ## Can't find what you're looking for? - [Contact Us](https://www.t-mobile.com/contact-us) - [Ask our community](https://www.t-mobile.com/community/)