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If you activated your account in a Walmart store, here is some important information that will help you understand how your bill works and how to make payments.

How to pay online

Consumer/postpaid accounts with up to 20 lines can save by making online payments for free as follows:


Pay your T-Mobile bill in a Walmart store

Prepare for your payment

  • Acceptable forms of payment include cash or debit cards. Credit cards are not accepted.
  • Payments completed in Walmart incur a $2.99 fee per transaction. Avoid the fee by making an online payment directly to T-Mobile. 
  • Payments are processed and completed within two business days.
  • A text message confirmation is sent once the payment is completed.

Make a payment at Walmart

  1. Locate the money center or customer service location in your Walmart store.
  2. Tell the associate you want to pay your T-Mobile bill.
  3. Have the following information available for the associate:
    • Government-issued ID
    • T-Mobile Account Number
    • T-Mobile's 5-digit Payment Code: 16474


Payment issues

We can help if you're experiencing an issue with your payment. Depending on where your payment was made.

  • Payment made with T-Mobile: Use the resources on the What’s impacting your bill page.
  • Payment made at Walmart: Return to the store where the payment transaction was completed. Be sure to have your receipt handy.


If you're getting your first T-Mobile bill, learn more about How your T-Mobile bill works.

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