Support SUPPORT New to T-Mobile? Switching is easy Set up your device Using the app Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile Network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network & roaming topics Find the right plan Neftlix on Us HotSpot plans Voicemail Use Mobile HotSpot All plans support topics Tutorials Troubleshooting Unlock your device Change your SIM T-Mobile eSIM All device assistance topics Account Hub I-Billing Home Office Internet Collaborate Line permissions All business support topics

Update your privacy and notification settings by clicking the button below.



Manage Marketing Communication Preferences

Decide how you want to receive information regarding T-Mobile products and services.

  • Update your registered marketing email address preferences.
  • Updating the email address may not stop all communications to the previously registered address. We recommend opting out prior to updating your email address..
  • Lines are limited to having one email address on file at a time.
  • Select the T-Mobile product you use to manage email, SMS or calling preferences for general T-Mobile updates, wireless, tablets & wearables, Internet, TV, banking, and more!
  • As a T-Mobile customer, you can also choose to opt out of all current and future marketing communications.


Manage notifications

  • By default, T-Mobile will always send notifications when you are approaching the talk, text, or data limits on your own line. 
  • Primary account holders can set notification preferences when other lines on the account are approaching usage limits.  


Manage advertising & analytics

Change your settings to manage reporting & analytics data.

On February 24, T-Mobile notified customers about our new advertising settings, that allows ads to be more personalized. The following account types will not see the option to update ad choices:

  • All T-Mobile for Business and Government
  • Lifeline
  • State of Maine
  • Mobile Internet (tablet) lines with no voice line
  • T-Mobile Prepaid


Not a T-Mobile customer?

Opt out from marketing communications

  1. Go to
  2. Enter your contact information and click Submit.


Watch our demo video!


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