Learn how to manage your account privacy and notification settings.

On this page:

 

Marketing communications

My T-Mobile

  1. Go to My T-Mobile and log in to your account.
  2. Click your name at the top right >  Profile.
  3. Click Privacy & Notifications > Marketing Communications.
  4. Click the following sliders to turn On or Off:
    • Text or call my phone
    • Send me email
    • Receive monthly T-Mobile Newsletter
    • Mail to my billing address
  5. To change your language preference, click the menu and then select a language.

T-Mobile app

  1. Open the app and log in using your T-Mobile ID and password.
  2. Tap MORE > Profile settings.
  3. Tap Privacy & Notifications > Marketing Communications.
  4. Tap the following sliders to turn On or Off:
    • Text or call my phone
    • Send me email
    • Receive monthly T-Mobile Newsletter
    • Mail to my billing address
  5. To change your language preference, click the menu and then select a language.

 

Manage notifications

T-Mobile will always send notifications when you are approaching the talk, text, or data limits on your own line.

My T-Mobile

  1. Go to My T-Mobile and log in to your account.
  2. Click your name at the top right >  Profile.
  3. Click Privacy & Notifications > Notifications.

T-Mobile app

  1. Open the T-Mobile app and log in using your T-Mobile ID and password.
  2. Tap MORE > Profile settings.
  3. Tap Privacy & Notifications > Notifications.

 

Manage advertising & insights

My T-Mobile

  1. Go to My T-Mobile and log in to your account.
  2. Click your name at the top right > Profile.
  3. Click Privacy & Notifications > Advertising & Insights.
  4. Click the following sliders to turn On or Off:
    • Insights
    • Interest-Based Ads
    • Web Browsing & App Information
    • Device Location

T-Mobile app

  1. Open the T-Mobile app and log in using your T-Mobile ID and password.
  2. Tap MORE > Profile settings.
  3. Tap Privacy & Notifications > Advertising & Insights.
  4. Tap the following sliders to turn On or Off:
    • Insights
    • Interest-Based Ads
    • Web Browsing & App Information
    • Device Location

 

Opt out from marketing communications

  1. Open the marketing email we sent to your inbox.
  2. Select the unsubscribe option in the email message.
  3. Update your preferences.