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SUPPORT
New to T-Mobile? Switching is easy Set up your device Using the app Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network & roaming topics Find the right plan Netflix on Us HotSpot plans Voicemail Use Mobile HotSpot All plans support topics Tutorials Troubleshooting Unlock your device Protect your device SIM card & eSIM All device assistance topics Get T-Mobile for Business Billing and payments Manage your account Orders and shopping Account Hub registration All business support topics

Update your privacy and notification settings in your T-Mobile account. For prepaid accounts, check out T-Mobile Self-service options: Prepaid. 

Manage privacy settings

On this page:

Privacy Dashboard

T-Mobile customers of all brands and non-T-Mobile consumers can manage most of their privacy preferences from our Privacy Dashboard.   

The following preferences can be managed from the Privacy Dashboard:

  • Do not sell or share my personal information
  • Share data for public and scientific research
  • Advertising and analytics
  • Advertising options
  • Marketing Preferences
  • Kids line
  • Personal data requests

Manage your preferences

  1. Go to the T-Mobile Privacy Center.
  2. Select your brand and log in. If you are not a T-Mobile customer or do not have a log in, select get started in the Just Visiting section.
  3. Manage your preferences

Manage Marketing Communication Preferences

Decide how you want to receive information regarding T-Mobile products and services.

  • Update your registered marketing email address preferences.
  • Updating the email address may not stop all communications to the previously registered address. We recommend opting out prior to updating your email address.
  • Lines are limited to having one email address on file at a time.
  • Select the T-Mobile product you use to manage email, SMS or calling preferences for general T-Mobile updates, wireless, tablets & wearables, Internet, TV, banking, and more!
  • As a T-Mobile customer, you can also choose to opt out of all current and future marketing communications.

Manage notifications

  • By default, T-Mobile will always send notifications when you are approaching the talk, text, or data limits on your own line. 
  • Primary account holders can set notification preferences when other lines on the account are approaching usage limits.  

Manage advertising & analytics

Change your settings to manage reporting and analytics data. The following account types will not show the option to update ad choices:

  • All T-Mobile for Business and Government
  • Lifeline
  • State of Maine
  • Mobile Internet lines with no voice line
  • T-Mobile Prepaid

Not a T-Mobile customer?

Opt out from marketing communications

  1. Go to https://t-mobile.com/opt-out/marketing.
  2. Enter your contact information. 
  3. Select Submit.

Check out our demo video!

 

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