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AutoPay is a free service that automatically deducts payments from your credit card or checking account to pay your T-Mobile bill. You may also get monthly bill credits for up to eight lines on a qualifying plan when AutoPay is active for your entire billing cycle. Have a Prepaid account? Use the Refill your prepaid account page for Prepaid payment support.

 

Eligibility

  • To be eligible each month, you must meet the following requirements:
    • Be on Magenta, T-Mobile Essentials, ONE Plan, or another tax inclusive plan (such as LineLink and Mobile Internet for hotspots).
    • Be active on AutoPay at the time of bill processing.
    • Have paid the prior month's bill by its due date.
    • Cards with statements mailed to foreign addresses can’t be used for AutoPay.
  • AutoPay isn't available for No Credit Check plans.

Payment schedule

  • Payments are withdrawn approximately two to three days before your bill due date. 
  • There is no processing delay after you set up AutoPay. For example, a bill due the day after AutoPay is set up could process.

Unprocessed payments

  • You'll be notified by text message if AutoPay is rejected or you have an unprocessed payment.
  • Unprocessed payments are automatically reprocessed in five banking days.

AutoPay and payment arrangements

  • Setting up a payment arrangement automatically cancels AutoPay and any monthly AutoPay bill credits.
  • Once your payment arrangement is fulfilled, you can set up AutoPay again.

Cancel AutoPay

Canceling your account doesn't automatically cancel AutoPay; you must cancel AutoPay separately.

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