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Explore Top Services at T-Mobile The Shops at Legacy

Featured reviews at T-Mobile The Shops at Legacy

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Emina Vance
March 13, 2024, 10:50 a.m.
Exceptional customer service! Claudia P. was exceptional in helping us solve our convoluted situation. My friend, 84-year-old gentlemen who recently lost his wife, received a letter from the corporate office stating that his account could be closed. He and his wife shared accounts and he switched from her to him being the primary holder on the account. The process was not easy but we deemed it successful, util, several weeks later, the letter arrived. After visiting two other stores with no success, we came to the flagship store at Legacy. We were quickly greeted by Claudia. She took the time to understand my friend’s situation, she contacted several departments to make sure that changes were implemented at all levels, and, that all communication was well documented. She was professional, friendly, and, most importantly, very thorough. In our fast-paced society, where most people are doing just what is required, Claudia went above and beyond to do her job right. Her exceptional customer service made our day. Thank you, Claudia! View on Google
Munnangi Pradeep
March 6, 2024, 7:27 p.m.
Very helpful and good service , View on Google

Additional information about T-Mobile The Shops at Legacy

IDs Accepted

  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID
T-Mobile The Shops at Legacy

The leader in 5G – Now America’s largest 5G network also provides the fastest and most reliable 5G Coverage. Check out our latest deals on the new iPhone 15, along with other great offers from top brands such as Samsung and OnePlus . Shop this T-Mobile Store in Plano, TX to find your next 5G Phone and other devices.

  • Activate Wireless or Prepaid Service
  • Activate Home Internet Services
  • Purchase Phones, Tablets, and Accessories
  • Upgrade or Trade-In Your Phone
  • Small Business Plans And Services
  • Expert Account and Device Troubleshooting
  • Connected Products for Home, Family, and Automobile
  • Buy Online, Pick-Up In Store
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