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Explore Top Services at T-Mobile Route 59 & W Stearns Rd

Featured reviews at T-Mobile Route 59 & W Stearns Rd

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Brian Valdez
April 18, 2024, 11:27 p.m.
Amazing customer service. I went in for some help on getting my phone fixed through the insurance claim, and Lesly was amazing with helping me out. She’s a great manager with a great attitude and she made sure to help me out with any problem I had. She clearly knows her stuff, is very patient, and is dead set on helping the customer out to the best of her abilities. I can’t recommend this store and Lesly enough. Amazing job. View on Google
Pratik Shah
April 18, 2024, 5:22 p.m.
Stellar Service from Lesley at T-Mobile Store for a Longtime Customer As a loyal T-Mobile customer of over 20 years, I recently visited this T-Mobile store in Bartlett to inquire about adding a new line to my plan, and I couldn't have been more impressed with the service I received from Lesley. From the moment I walked in, she greeted me with a warm smile and made me feel welcome, acknowledging my long-standing relationship with the company. Lesley's extensive knowledge of T-Mobile's products and services was immediately apparent. Despite my years of experience with the company, she still took the time to understand my current needs and preferences. Her patience and willingness to tailor a plan specifically for me reaffirmed my decision to remain with T-Mobile for so many years. What truly set Lesley apart was her genuine dedication to ensuring my satisfaction. She didn't take my loyalty for granted and instead treated me like a valued customer deserving of personalized attention. Lesley carefully explained all the features and benefits of the new plan she recommended, making sure I was fully informed every step of the way. Throughout the entire process, Lesley's professionalism and attention to detail were exceptional. She never once pressured me into making a decision and instead focused on finding the right solution for my needs. Her friendly demeanor and positive attitude made the entire experience enjoyable, reinforcing my loyalty to T-Mobile. Thanks to Lesley's outstanding customer service, I left the store feeling confident in my decision and grateful for the continued support I receive as a longtime customer. I would highly recommend her to anyone looking for assistance at the T-Mobile store. Lesley is a true asset to the team and exemplifies what exceptional customer service should look like. Thank you, Lesley, for your outstanding assistance! View on Google
Cheryl Reining
April 15, 2024, 8:54 p.m.
I purchased a new phone today and was very, very impressed with the service I received! Alex was awesome - very knowledgeable, professional and personable! It was a great experience! View on Google
Karan Patel
April 11, 2024, 5:16 p.m.
Very friendly staff, Hector and Lesley were able to help me complete my claim View on Google
Joe Reynolds
April 10, 2024, 8:24 p.m.
Great customer service and good employees. Defintely recommend this location. View on Google

Additional information about T-Mobile Route 59 & W Stearns Rd

IDs Accepted

  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID
T-Mobile Route 59 & W Stearns Rd

The leader in 5G – Now America’s largest 5G network also provides the fastest and most reliable 5G Coverage. Check out our latest deals on the new iPhone 15, along with other great offers from top brands such as Samsung and OnePlus . Shop this T-Mobile Store in Bartlett, IL to find your next 5G Phone and other devices.

  • Activate Wireless or Prepaid Service
  • Activate Home Internet Services
  • Purchase Phones, Tablets, and Accessories In-Store Only
  • Upgrade or Trade-In Your Phone
  • Small Business Plans And Services
  • Connected Products for Home, Family, and Automobile