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Featured reviews at T-Mobile 121 & Glade

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michael albee
April 25, 2024, 2:14 a.m.
I went in yesterday, after having no luck at my nearest T-mobile, trying to see what my options were for getting a replacement/new phone. I had recently damaged my phone and my nearest t-mobile was no help at all. We have insurance on all our devices and the nearest t-mobile didn't help or offer any assistance. So we drove out to Euless, approximately 30 minutes away, because at this point my phone was basically useless. We worked directly with Kim R. (Mobile Expert) and that she was! Not only did she help in filing an insurance claim but broke down the costs of the deductible vs. paying the taxes/fees for a new device. She honestly couldn't have been more helpful. I ended up upgrading to a brand new phone and she even stayed late (after closing hours) to make sure that the new device has all of my information from my old phone and was working 100%. The drive out to Euless was definitely worth the AMAZING QUALITY OF CUSTOMER SERVICE. If i could give Kim more than 5 stars I would! View on Google
Charles Souser
March 27, 2024, 9:20 p.m.
Dealt with T-Mobile on the phone for 6days stressing I need my phone for work and they did nothing. Went into this store in a horrible mood losing my job was undeniable. The manager Shane diffused a very bad situation and took care of my phone issue. My phone was messed up and he got me a replacement ordered promptly. I did lose my job but if id went straight to the store instead of dealing with the online support I'd still have my job. Shane was a true professional and the staff at this location are fabulous and I would recommend them to anyone. Thank you Shane, T-Mobile still has me as a customer thanks to you. View on Google

Additional information about T-Mobile 121 & Glade

IDs Accepted

  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID
T-Mobile 121 & Glade

The leader in 5G – Now America’s largest 5G network also provides the fastest and most reliable 5G Coverage. Check out our latest deals on the new iPhone 15, along with other great offers from top brands such as Samsung and OnePlus . Shop this T-Mobile Store in Euless, TX to find your next 5G Phone and other devices.

  • Activate Wireless or Prepaid Service
  • Activate Home Internet Services
  • Purchase Phones, Tablets, and Accessories in Store
  • Upgrade or Trade-In Your Phone
  • Small Business Plans And Services
  • Connected Products for Home, Family, and Automobile
  • Buy Online, Pick-Up In Store
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