Early Cancellations

Contact us before cancelling entire account to continue remaining bill credits, or credits stop & balance on required finance agreement is due (e.g., $199.99 – REVVL 8). Bill credits end if you pay off device early. Tax on pre-credit price due at sale. Limited time; subject to change. Qualifying credit, service ($50+/mo. plan w/AutoPay) & trade-in (any condition) required. Trade-in terms and conditions apply. Up to $199.99 via bill credits; line with promo must be active and in good standing to receive credits; allow 2 bill cycles. May not be combinable with some offers, discounts, or promotions.

Experience Beyond, Experience More, and Essentials (New and Existing members): Have or add a voice line.

Experience More with Appreciation Savings (Existing members only):   2+ years tenure on T-Mobile postpaid plan.

Better Value:

   • New members – 3+ new lines with 2 eligible port-ins;
   • Existing members – 3+ lines, 5+ years tenure on T-Mobile postpaid plan.

Early Cancellations

Contact us before cancelling entire account to continue remaining bill credits, or credits stop & balance on required finance agreement is due (e.g., $299.99 – moto edge 2025 256GB). Bill credits end if you pay off device early. Tax on pre-credit price due at sale. Limited time; subject to change. Qualifying credit and service ($60+/mo. or Better Value: 3 lines for $140+/mo. plan; w/AutoPay, plus taxes & fees) required. If you have cancelled lines in past 90 days, you may need to reactivate them first. $35 device connection charge due at sale. Up to $300.99/device via bill credits; line with promo must be active and in good standing to receive credits; allow 2 bill cycles. Max 12 discounted devices/account. May not be combinable with some offers, discounts, or promotions.