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Explore Top Services at T-Mobile Lantana Rd & Jog Rd

Featured reviews at T-Mobile Lantana Rd & Jog Rd

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terry w.
Sept. 19, 2023, 6 p.m.
My wife and I had decided to switch over to T-Mobile after being with Verizon for the last 15 years. The last few years Verizon's service had been getting worse for us... and their prices kept creeping up. We tried the 90 day free trial of T-Mobile and found it to be better cell service. I tried to do the switching process on T-Mobile's webpage but ran into some difficulty. So Sunday afternoon we drove up to the Lantana and Jog store to get some assistance with the switch. 'Michelle' was the representative that greeted us and once we explained to her what we were there to do she sat us down and started the process. I had visited another T-Mobile store when I was starting the 90 free trial and the employees there had absolutely no clue about anything. Michelle was the total opposite of this. I watched as she went through the process of entering the data and it was apparent that she had done this many times before because when the 'next' screen would appear her finger would already be in position to enter the next data. In addition to be lightning quick she was very friendly and personable. She 'lightly' tried to up sale us to a 'Plus' plan but when we told her that we had already chosen the best plan for us she was fine with that and her demeanor did not change at all. Very accommodating. My past experience at these types of stores has been nothing special to evoke a response... but my wife and I both agreed that Michelle is a huge asset to her employer and one of the more pleasant 'shopping' experiences we have encountered in quite a while. View on Google
Felicia Pruett de Lopez
Sept. 16, 2023, 3:17 p.m.
Great food & service View on Google

Additional information about T-Mobile Lantana Rd & Jog Rd

IDs Accepted

  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID
T-Mobile Lantana Rd & Jog Rd

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