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SunShine McWane
March 7, 2024, 12:55 a.m.
134 N Brand Glendale, CA Honestly, I've been to several T Mobile locations for several different issues, and they are minimally helpful. Not so with this location. Other T Mobile stores and even the help line kept asking for a 6 digit pin that I think they must've just assigned to me because I only would've chosen my birthday. Thats the only thing I would've remembered. Or they didn't let me choose my birthday? Either way, I didn't have a 6 digit pin #. Rafi IS VERY KNOWLEDGABLE. He was the only person who said you can give them the last 4 digits of your social. Had the call center told me I could give the last 4 of my social or the other T Mobile store told me I could tell them the last 4 of my social that would have saved me soooooooo much time and heart ache. Rafi really wanted to help. Some of the other employees really wanted to help. I GOT MY PHONE REPLACED! Other T Mobile Stores I kept begging and begging and then leaving in frustration. This store actually helped me! Thank you! View on Google
Dalila Ould Mohand
March 1, 2024, 6:59 a.m.
Thank you for the great help that I received today it's been a good experience 😊 great staff very patient and hard working . big shout out to Rafi he was such a great helper and very smart he knows what's he is doing and stayed with me till the last minute . By the way the map that u set up for me helped me to get home safely thank you soo much I will defently go back to that store 🙏 😊 View on Google

Additional information about T-Mobile Brand & Wilson

IDs Accepted

  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID
T-Mobile Brand & Wilson

The leader in 5G – Now America’s largest 5G network also provides the fastest and most reliable 5G Coverage. Check out our latest deals on the new iPhone 15, along with other great offers from top brands such as Samsung and OnePlus . Shop this T-Mobile Store in Glendale, CA to find your next 5G Phone and other devices.

  • Activate Wireless or Prepaid Service
  • Activate Home Internet Services
  • Purchase Phones, Tablets, and Accessories in Store
  • Upgrade or Trade-In Your Phone
  • Small Business Plans And Services
  • Connected Products for Home, Family, and Automobile
  • Buy Online, Pick-Up In Store