Additional Information

Government affairs

T‑Mobile USA government affairs

Public policies at the federal, state, and local levels have a direct impact on T‑Mobile’s ability to provide the high quality of service that our customers need to ensure they stay connected to the people that matter most in their lives. Whether it’s adequate radio frequency bandwidth for high-speed data, an ample supply of telephone numbers, or simplified billing, T‑Mobile is working to support policies that allow us to serve our customers better.

General contact information

Questions about your bill?
Please call 1-800-937-8997 or 611 from your T‑Mobile phone. You may also write to T‑Mobile Customer Relations, P.O. Box 37380, Albuquerque, NM 87176-7380 or send an email via our website at http://www.t-mobile.com/Contact.

Other inquiries
For media requests, commercial questions or customer service inquiries, visit our Contacts page.