[Skip to main content](https://www.t-mobile.com#content-main) [](https://www.t-mobile.com/) Log in [](https://www.t-mobile.com/) Search Search Submit search query Close out of search RECENT SEARCH0 recent searches POPULAR0 popular search suggestions Categoriesundefined categories Suggestions0 search suggestions TOP SUGGESTIONS - [](https://www.t-mobile.com) undefined top suggestions - [Our story](https://www.t-mobile.com/our-story) Our story - [Un-carrier history](https://www.t-mobile.com/our-story/un-carrier-history) - [Network & innovation](https://www.t-mobile.com/our-story/network-and-innovation) - [Awards](https://www.t-mobile.com/our-story/awards) - [Leadership](https://www.t-mobile.com/our-story/executive-leadership-team) - [Working together](https://www.t-mobile.com/our-story/working-together) - [Responsibility](https://www.t-mobile.com/responsibility) Responsibility - [Governance](https://www.t-mobile.com/responsibility/governance) - [People](https://www.t-mobile.com/responsibility/people) - [Communities](https://www.t-mobile.com/responsibility/community) - [Planet](https://www.t-mobile.com/responsibility/planet) - [Privacy Center](https://www.t-mobile.com/privacy-center) - [Legal Center](https://www.t-mobile.com/responsibility/legal) - [Reporting](https://www.t-mobile.com/responsibility/reporting) - [Newsroom](https://www.t-mobile.com/news) Newsroom - Categories - [Network](https://www.t-mobile.com/news/category/network) - [Devices](https://www.t-mobile.com/news/category/devices) - [Un-carrier](https://www.t-mobile.com/news/category/un-carrier) - [Community](https://www.t-mobile.com/news/category/community) - [Offers](https://www.t-mobile.com/news/category/offers) - [Business](https://www.t-mobile.com/news/category/business) - Newsroom - [Press](https://www.t-mobile.com/news/press) - [Stories & blogs](https://www.t-mobile.com/news/stories) - [Brand Assets](https://www.t-mobile.com/news/media-library) - [Fact sheets](https://www.t-mobile.com/news/fact-sheets) - [Media Contacts](https://www.t-mobile.com/news/contact-us) - [Investors](https://investor.t-mobile.com/overview/default.aspx?INTNAV=tNav%3AInvestors) Investors - [Financial performance](https://investor.t-mobile.com/financials/quarterly-results/default.aspx?INTNAV=tNav%3AInvestors%3AFinancialPerformance) - [News & events](https://investor.t-mobile.com/events-and-presentations/news/default.aspx?INTNAV=tNav%3AInvestors%3ANewsAndEvents) - [Stock chart](https://investor.t-mobile.com/stock-info/Stock-Quote--Chart/default.aspx?INTNAV=tNav%3AInvestors%3AStockChart) - [Corporate governance](https://investor.t-mobile.com/governance/governance-documents/default.aspx?INTNAV=tNav%3AInvestors%3ACorporateGovernance) - [Resources](https://investor.t-mobile.com/resources/investor-faqs/default.aspx?INTNAV=tNav%3AInvestors%3AResources) - [Careers](https://careers.t-mobile.com?INTNAV=tNav%3ACareers) Careers - [Current openings](https://careers.t-mobile.com/jobs?INTNAV=tNav%3ACareers%3ACurrentOpenings) - [Careers home](https://careers.t-mobile.com/?INTNAV=tNav%3ACareers%3ACareersHome) - [Culture & benefits](https://careers.t-mobile.com/culture-and-benefits?INTNAV=tNav%3ACareers%3ACultureAndBenefits) - [Employee login](https://www.myworkday.com/tmobile?INTNAV=tNav%3ACareers%3AEmployeeLogin) - [Applicant logins](https://tmobile.wd1.myworkdayjobs.com/en-US/External/login?INTNAV=tNav%3ACareers%3AApplicantLogins) [Support](https://www.t-mobile.com/support/) Search Search Submit search query Close out of search RECENT SEARCH0 recent searches POPULAR0 popular search suggestions Categoriesundefined categories Suggestions0 search suggestions TOP SUGGESTIONS - [](https://www.t-mobile.com) undefined top suggestions My account [Log in](https://www.t-mobile.com/signin?state=eyJpbnRlbnQiOiJMb2dpbiIsImJvb2ttYXJrVXJsIjoiaHR0cHM6Ly93d3cudC1tb2JpbGUuY29tL2FjY291bnQvZGFzaGJvYXJkIn0%3D&INTNAV=tNav%3ALogIn) [Back to my account](https://www.t-mobile.com/account/dashboard) Quick actions - [Bill pay](https://www.t-mobile.com/bill/summary) - [Add a line](https://www.t-mobile.com/signin?state=eyJpbnRlbnQiOiJBQUwiLCJib29rbWFya1VybCI6Imh0dHBzOi8vbXkudC1tb2JpbGUuY29tL3B1cmNoYXNlL2RldmljZS1pbnRlbnQifQ&INTNAV=tNav%3AMyAccount%3AAddALine) - [Upgrade](https://www.t-mobile.com/purchase/shop) - [Check order status](https://www.t-mobile.com/orders/check-order) - [Ask the Community](https://www.t-mobile.com/community/?INTNAV=tNav%3AMyAccount%3ACommunity) more from T-Mobile - [Wireless](https://www.t-mobile.com/) - [Business](https://www.t-mobile.com/business) - [Prepaid](https://prepaid.t-mobile.com/home) - [Internet](https://www.t-mobile.com/home-internet) [](https://www.t-mobile.com) # ADDITIONAL INFORMATION ## Avoiding bill shock T-Mobile offers our customers a number of ways to avoid potential bill shock from unanticipated voice, messaging, and data overages. We do this by sending text alerts, online and phone access to account balance information, and family controls. __Overage alerts__ Overage alerts can help you avoid unexpected high wireless bills, and are available to customers on rate plans with limited allotments of minutes, text messages, and/or data. T-Mobile automatically notifies you with a free text message when you come close to exceeding your plan allotments, and again when your allotments are used up. With T-Mobile Overage Alerts, you’ll know when you’re approaching additional charges or reduced data speeds, so you won’t be surprised by a high wireless bill or a slowed data experience. __Data usage__ For customers on pay-per-use data plans, the first time you access the Internet with your device you'll be notified of how your data usage will be charged. Then, a separate message will be sent to the primary account holder to confirm that your device was used for Internet access. For data plans with a monthly allotment, T-Mobile will notify you via free text message before you reach your allotted data plan usage, and again when you’ve reached your allotment. This message is also sent to the Primary Account Holder to notify you/them when you’ve exceeded your limit. T-Mobile also offers overage-free mobile broadband data plans. Mobile broadband customers also receive the webConnect Manager software, which allows you to monitor how much data is being used, including an estimate of the amount of usage left on your plan. If you're trying to find the right plan for data usage, use our helpful data calculator to quickly assess your monthly data needs. Or if you would like to check your data plan usage, you can view the Data Usage Meter from the [T-Life App](https://www.t-mobile.com/apps), or by signing in to My T-Mobile. __Scam Shield™__ Now that Sprint and T-Mobile have merged, our network is bigger and better than ever, and has advanced scam-blocking protection built into its core. So every customer can be better-protected—for FREE. Qualifying service & capable device required. Turning on Scam Block might block calls you want; disable any time. [Learn more about T-Mobile Scam Shield](https://www.t-mobile.com/customers/scam-shield) __The Scam Shield app™__ T-Mobile Scam Shield protects every customer with advanced scam-blocking technologies—for FREE. And with our Scam Shield app, you can easily manage your anti-scam features. Qualifying service & capable device required. Turning on Scam Block might block calls you want; disable any time. [Learn more about T-Mobile Scam Shield app](https://www.t-mobile.com/apps/scam-shield-app) __Message blocking__ Message Blocking is a free T-Mobile service that allows you to block messages to and from your phone, to help you avoid unwanted messages. You can block incoming and outgoing text messages (SMS), picture messages (MMS), Instant Messages (IM), and email. __Note:__ Blocking incoming and outgoing Instant Messages and email applies to phones which use text messaging to send/receive these messages. If you want to be able to send or receive messages, Message Blocking is not the right service for you. Messaging Blocking is intended to block messages in general, not to prevent overage charges.  [Learn more about Message Blocking](http://support.t-mobile.com/docs/DOC-1712) __Web Guard__ Web Guard is a free, optional service which restricts access to adult-oriented content (over 18) on your phone when you use the T-Mobile network. While Web Guard can be a big help, it's not foolproof. It may or may not block or filter some content, including user-generated content such as Instant Messaging (IM), email, and text messages. But it's a good start. [Learn more about Web Guard](https://www.t-mobile.com/support/plans-features/web-guard-device-content-filter) __Content blocking__ Content Blocking allows you to block T-Mobile downloadable content—games, ringtones, wallpaper, and CallerTunes®—from your handset. This free feature can help you avoid unwanted charges from downloadable content. [Learn more about content blocking](http://support.t-mobile.com/docs/DOC-2745) __Family Allowances__ Family Allowances® makes it easy for parents to keep control of their wireless account and avoid unexpected overage charges, by setting upfront limits on family plan minutes, messages, and downloads.  [Learn more about Family Allowances](https://support.t-mobile.com/docs/DOC-1725) __International usage alerts__ When traveling internationally, T-Mobile sends a text message to alert you to applicable charges for voice, text, and data while roaming. And in order to get the best rates while abroad, T-Mobile encourages you to call T-Mobile for international rates and options. [Learn more about international services](https://support.t-mobile.com/docs/DOC-2182) __Check account usage and balance__ Not only can you check your usage online, T-Mobile also offers customers the ability to check account usage at any time of day for free, right on your T-Mobile phone. Check your minute usage and balance from your phone by using My Account or by dialing the following short codes: - __Check minutes used:__ Dial #MIN# (#646#) and press Send - __Check text messages used (not available for prepaid customers):__ Dial #MSG# (#674#) and press Send - __Check data usage:__ Dial #WEB# (#932#) and press Send - __See your account balance and plan information:__ Dial #BAL# (#225#) and press Send [Learn more about checking your usage and balance](https://www.t-mobile.com/support/account/check-your-usage) __The T-Life app__ Manage your account and stay connected on your time, on your terms–it’s super easy. With the T-Life app, checking your usage is as simple as opening it, and paying your bill is only two clicks away. The app also allows you to receive free minutes usage alerts, payment reminders, billing summaries, and other service-related information. [Learn how to get the T-Life App](https://www.t-mobile.com/apps) __Third-party service provider billing__ Certain third-party charges (games, apps, ringtones, etc.) may be included on your T-Mobile bill. If you want to block those third-party charges from being included on your T-Mobile bill, you may do so at no charge by visiting [www.my.T-Mobile.com](http://www.my.t-mobile.com/) or calling T-Mobile Customer Service. __Stolen devices__ T-Mobile, along with CTIA, is committed to stopping the theft of mobile devices. Devices reported stolen will not work on the T-Mobile network or on most other networks around the world. If you wish to verify if a particular device has been reported stolen, you may do so by verifying you International Mobile Equipment Identity number (IMEI) online. [Learn more](http://www.t-mobile.com/verifyIMEI.aspx) ## Hello! Want to stay logged in? To keep your accounts safe, you'll be automatically logged out in:  Yes, stay logged in No, log me out ## Share your screen while on a call or in store __Get guided support from an Expert in real time__ - For your security, personal info, tabs, and notifications are automatically hidden. - You can stop screen sharing at any time. - Experts can only see what’s on T-Mobile.com. - Don’t use screen share while driving or in any situation where it's unsafe to focus on your screen. By clicking 'Accept and continue,' you are consenting to allow the Expert to view your screen for assisted navigation. This session may be recorded. To learn more, please visit the 
[__T-Mobile Privacy Notice__](https://www.t-mobile.com/privacy-center/privacy-notices/t-mobile-privacy-notice). Accept and continue No thanks __Next:__ Generate a code to share with your Expert ## Share this code with your Expert code Once your code has been successfully entered by your Expert, this window will close and continue to the session. ## Allow screen sharing with your Expert? Personal and sensitive data is hidden for your security and privacy. Allow Don’t allow ## End your session? Ending your session will stop sharing your screen, but will not end your call. End session Continue session ## Your session has ended Your screen is no longer being shared with your Expert. OK Share again ## You are already in an active session OK ## Your code has expired Generate a new one to share with your Expert. Generate new code ## Connect with T-Mobile - [Instagram](https://www.instagram.com/tmobile/) - [Facebook](https://www.facebook.com/TMobile) - [X](https://twitter.com/TMobile) - [You Tube](https://www.youtube.com/user/TMobile/custom) - [English](https://www.t-mobile.com) - [Español](https://www.t-mobile.com) - ### Contact us Contact us - [Contact information](https://www.t-mobile.com/contact-us) - [Check order status](https://www.t-mobile.com/order-status) - [View return policy](https://www.t-mobile.com/responsibility/legal/return-policy) - [Get a rebate](https://promotions.t-mobile.com/?INTNAV=fNav%3AContactUs%3AGetRebate) - [Find a store](https://www.t-mobile.com/store-locator?INTNAV=fNav%3AContactUs%3AFindStore) - [Trade-in program](https://www.t-mobile.com/resources/phone-trade-in) - ### Support Support - [Device support](https://www.t-mobile.com/support/phones-tablets-devices) - [Questions about your bill](https://www.t-mobile.com/support/account) - [Plans & services](https://www.t-mobile.com/support/plans-features) - [Activate your prepaid phone or device](https://prepaid.t-mobile.com/home) - [Refill your prepaid account](https://prepaid.t-mobile.com/direct-to-account) - [International rates](https://www.t-mobile.com/travel-abroad-with-simple-global) - ### T-Mobile Wireless T-Mobile Wireless - [Cell phone plans](https://www.t-mobile.com/cell-phone-plans) - [Cell phones](https://www.t-mobile.com/cell-phones) - [Phone & device deals](https://www.t-mobile.com/offers) - [5G & 4G coverage map](https://www.t-mobile.com/coverage/coverage-map) - [How to switch](https://www.t-mobile.com/resources/how-to-join-us) - ### T-Mobile for Business T-Mobile for Business - [Business plans](https://www.t-mobile.com/business/wireless-business-plans) - [Internet of Things](https://www.t-mobile.com/business/solutions/iot) [](https://www.t-mobile.com/) - [About](https://www.t-mobile.com/our-story) - [Investor relations](https://investor.t-mobile.com/default.aspx?INTNAV=fNav%3AInvestorRelations) - [Press](https://www.t-mobile.com/news) - [Careers](https://careers.t-mobile.com?INTNAV=fNav%3ACareers) - [Deutsche Telekom](https://www.telekom.com/en?INTNAV=fNav%3ADeutscheTelekom) - [Puerto Rico](https://www.t-mobilepr.com/?INTNAV=fNav%3APuertoRico) - [Privacy Notice](https://www.t-mobile.com/privacy-center/privacy-notices/t-mobile-privacy-notice) - [Trust Center](https://security.t-mobile.com/?INTNAV=fNav%3ATrustCenter) - [Privacy Center](https://www.t-mobile.com/privacy-center) - [Consumer information](https://www.t-mobile.com/responsibility/consumer-info) - [Public safety/911](https://www.t-mobile.com/responsibility/consumer-info/safety/9-1-1) - [Terms & conditions](https://www.t-mobile.com/responsibility/legal/terms-and-conditions) - [Terms of use](https://www.t-mobile.com/responsibility/consumer-info/policies/terms-of-use) - [Accessibility](https://www.t-mobile.com/responsibility/consumer-info/accessibility-policy) - [Open Internet](https://www.t-mobile.com/responsibility/consumer-info/policies/internet-service) - [Do Not Sell or Share My Personal Information](https://www.t-mobile.com) - [Licenses & Patents](https://www.t-mobile.com/responsibility/legal/licenses-and-patents) - [Consumer Health Data Privacy Notice](https://www.t-mobile.com/privacy-center/privacy-notices/t-mobile-privacy-notice.html?INTNAV=fNav%3AConsumerHealthDataPrivacyNotice#health-data-privacy-notice) - T-Mobile, the T logo, Magenta and the magenta color are registered trademarks of Deutsche Telekom AG. - [Instagram](https://www.instagram.com/tmobile/) - [Facebook](https://www.facebook.com/TMobile) - [X](https://twitter.com/TMobile) - [You Tube](https://www.youtube.com/user/TMobile/custom) © 2026 T‑Mobile USA, Inc.  ## Stay up to date with notifications Get the latest from T-Mobile when you’re using the web. You can opt out any time. Allow notifications Don't allow  ## Get the latest from T-Mobile Stay up to date with notifications - including offers just for you Allow notifications Don't allow notifications  ## Stay up to date with notifications Get the latest from T-Mobile when you’re using the web. You can opt out any time. Allow notifications Don't allow  ## Get the latest from T-Mobile Stay up to date with notifications - including offers just for you Allow notifications Don't allow notifications