How to switch to T-Mobile.
Keep your phone, trade it in, or buy a new one—the choice is yours. Whichever way you switch, we'll help make it easy, fast, and affordable.
Love your phone? Bring it with you.
First, make sure your phone is compatible with our network.
Want to trade in your
old phone for a new one?
Make your move seamless.
Want to transfer your number?
Bring your ID, account number, and PIN or Passcode—we’ll need them handy to transfer your number.
Need to back up your phone?
Back up your current one, so your contacts, pictures, and more are ready to go.
Save when you switch.
Still on contract?
We’ll pay it off.
Get a new phone and we’ll pay off your current phone and service contracts – up to $650 per line or $350 in early termination fees, via virtual prepaid card and trade-in credit.
Allow 8 weeks. Trade-in credit applied to bill. Finance or lease agreement on new device, qualifying credit, service & port-in required. See full terms
Still on contract?
We’ll pay it off.
Get a new phone and we’ll pay off your current phone and service contracts – up to $650 per line or $350 in early termination fees, via virtual prepaid card and trade-in credit.
Limited time offer; subject to change. New financed or leased device, qualifying credit, port-in from eligible carriers, and qualifying service required. Carrier's Early Termination Fee or remaining device balance, including lease purchase option, up to $650, paid via (1) trade-in credit on bill and (2) virtual prepaid MasterCard® Card (expires in 6 months) typically within 8 weeks. Submit proof of balance & 90+ days in good standing w/ carrier within 30 days of port-in and be active and in good standing when processed. We might ask for more information. Up to 5 lines. One offer per subscriber. T-Mobile Virtual Prepaid MasterCard Card is rebate/reimbursement or exchange on new device, service, or port-in (maximum $350 per individual for ETF); for any tax implications, consult a tax advisor. No money has been paid by you for the card. Cards issued by Sunrise Banks N.A., Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark of Mastercard International Incorporated. Some limitations for virtual cards. Cards will not have cash access and can be used everywhere MasterCard debit cards are accepted. Use of this card constitutes acceptance of the terms and conditions stated in the Cardholder Agreement.
Want to keep your phones?
See how to save up to 50%
Switch your family from AT&T or Verizon to our Essentials plan, keep your phones, and get up to $450 back for each eligible device you bring.
Up to $450 via virtual prepaid cards for eligible device payoff; allow 15 days. See full terms
Want to keep your phones?
See how to save up to 50%
Switch your family from AT&T or Verizon to our Essentials plan, keep your phones, and get up to $450 back for each eligible device you bring.
Limited-time offer; subject to change. Savings based on T-Mobile’s analysis of postpaid smartphone bills at AT&T and Verizon compared to Essentials with 3rd line free plus financed device payoff. Rate plan features, taxes/fees, and savings may vary. Line Free via monthly bill credits. Free new line for accounts with 2 to 11 voice lines; plus taxes & fees for accounts currently paying for a T-Mobile wireless line with additional taxes & fees. Qualifying credit and Magenta, Essentials, ONE, Simple Choice, or Business Unlimited plan required. Credits may take up to 2 bill cycles; credits will stop if you cancel any lines. Limit 1 offer per account. Device Payoff: Qualifying device, credit, service, and Verizon or AT&T port-in required. AT&T customers must unlock device before port-out; ask us how. Device balance (incl. lease purchase option) up to $450 paid by virtual prepaid MasterCard® Card (no cash access & expires in 6 months) which you can use online or in-store via accepted mobile payment apps, typically within 15 days. Tax excluded. Submit proof of balance & 90+ days in good standing with carrier within 30 days of port-in and be active and in good standing when processed; allow up to 15 days. We might ask for more information. Up to 5 lines. One offer per subscriber. T-Mobile Prepaid MasterCard Card is rebate/reimbursement or exchange on port-in; for any tax implications, consult a tax advisor. No money has been paid by you for the card. Card is issued by Sunrise Banks N.A., Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark of Mastercard International Incorporated. Use of this card constitutes acceptance of the terms and conditions stated in the Cardholder Agreement.
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Get help from a mobile expert.
