[](https://www.t-mobile.com/privacy-center) [](https://www.t-mobile.com/privacy-center) - [Privacy notices](https://www.t-mobile.com/privacy-center/privacy-notices) - [Privacy dashboard](https://www.t-mobile.com/privacy-center/dashboard) - [Education](https://www.t-mobile.com/privacy-center/education) - [FAQs](https://www.t-mobile.com/privacy-center/faq) [Contact us](https://www.t-mobile.com/privacy-center/contact-us) Our Companies [](https://www.t-mobile.com) # How to correct personal data with us. To correct personal data for your child or an adult customer you represent, get started with our __[Parent, guardian, and authorized agent help page](https://www.t-mobile.com/privacy-center/privacy-rights-request/parent "Parent, guardian, and authorized agent help page ")__. To correct your own personal data, follow the instructions below. ## Log in to your My T-Mobile account __Time estimate:__ Usually less than five minutes It’s fast and easy to correct your personal information in your [__My T-Mobile account__](https://prepaid.t-mobile.com/account-landing). Just log in using the app on your phone
or your desktop browser. Then select My Profile to manage your settings and preferences.  ### Billing & payments This is where you can correct your billing address, AutoPay, payment methods, and paperless billing.  ### T-Mobile ID This is the place to edit your name, email, password, security questions, and phone numbers.  ### Caller ID This is where you can update the name people see on their phone when you call them.  ### Line settings Here’s where you can update your preferred name, E911/usage address, and line permissions. __Note:__ If you’re a former customer and you canceled your T-Mobile service more than 30 days ago, your account data is automatically deleted. [Log in now](https://account.t-mobile.com/signin/v2/) ## Call Customer Care __Time estimate:__ 10 minutes Let us help you correct personal data associated with your account. [Contact us](https://www.t-mobile.com/privacy-center/contact-us) ## Visit a T-Mobile store __Time estimate:__ Varies The best way to correct your personal information is in your My T-Mobile Account, but you can ask for help at a retail store. Bring your valid U.S. driver’s license or passport as proof of your identity. [Find a T-Mobile store](https://www.t-mobile.com/stores/locator) ## Use our online form __Time estimate:__ Up to 45 days If you’re unable to correct your information in your My T-Mobile Account, you may submit a personal data request online. [Get started](https://www.t-mobile.com/privacy-center/privacy-rights-request.html) ## Hello! Want to stay logged in? To keep your accounts safe, you'll be automatically logged out in:  Yes, stay logged in No, log me out ## Share your screen with an Expert __Get guided support over the phone or while shopping in-store__ - For your security, personal info, tabs, and notifications are automatically hidden. - You can stop screen sharing at any time. - Experts can only see what’s on T-Mobile.com. - Don’t use screen share while driving or in any situation where it's unsafe to focus on your screen. By clicking 'Accept and continue,' you are consenting to allow the Expert to view your screen for assisted navigation. This session may be recorded. To learn more, please visit the 
[__T-Mobile Privacy Notice__](https://www.t-mobile.com/privacy-center/privacy-notices/t-mobile-privacy-notice). Accept and continue No thanks __Next:__ Generate a code to share with your Expert ## Share this code with your Expert code Once your code has been successfully entered by your Expert, this window will close and continue to the session. ## Allow screen sharing with your Expert? Personal and sensitive data is hidden for your security and privacy. Allow Don’t allow ## End your session? Ending your session will stop sharing your screen, but will not end your call. End session Continue session ## Your session has ended Your screen is no longer being shared with your Expert. OK Share again ## You are already in an active session OK ## Your code has expired Generate a new one to share with your Expert. 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