Thank you for submitting your request.

We’ll update you with further details at the email address connected to your T-Mobile account.

Step one

Check your inbox for information about how to access your Secure Online Portal where you can check the status of your request. The message will come from our partner OneTrust:

T‑Mobile Privacy
noreply@m.onetrust.com

Step two

Once your request is complete, you’ll hear back from us within 45 days.