Applicant Privacy Notice | T-Mobile Privacy Center

Overview

T-Mobile USA, Inc. and its subsidiaries (“TMUS” or “we” or “us”) collect personal data about you during our application and recruitment process. We want to share how we use this personal data, to whom we disclose your personal data, and how you can get in contact with us.

Your “personal data” is any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household. This notice also applies to sensitive personal data, a category of personal data. It includes data like your social security number and account log-in credentials, as well as biometric information.

This notice does not cover: 

Your interactions with T-Mobile outside the context of applying for a T-Mobile position, such as browsing T-Mobile’s website. To learn more about our privacy practices related to those types of interactions, please see our T-Mobile Privacy Notice. 
United States T-Mobile employees during employment with us, or contractors during their contractual engagement with us. To learn more about personal data we collect and use from our United States employees and contractors after hiring, please visit our T-Mobile Employee and Contractor Privacy Notice.

Note: If you are applying to be a T-Mobile contractor, this T-Mobile Applicant Privacy Notice applies to you.

International T-Mobile employees, contractors, or job applicants. To learn more about personal data we collect and use from our international employees, contractors, and job applicants, please email IntlPrivSpt@T-Mobile.com for information regarding the applicable Privacy Notice.

What data we collect

Personal data

The categories of applicant personal data we have collected within the last 12 months include the following:

Identifiers/contact information

Such as your name, online identifiers such as an Internet Protocol (IP) address, account and usernames, aliases, telephone number, email address, home and postal addresses, signatures, and other identifiers described in the sensitive information category below.

Categories required to be listed specifically under certain state laws

Like name, signature, social security number, address, telephone number, driver’s license number, education, employment, employment history.

Characteristics of protected classifications under state or federal law

Like race, sex/gender, gender identity, gender expression, and military or veteran status.

Biometric information

Including fingerprints and facial images from which an identifier template can be extracted.

Internet or other electronic network activity and analytics or monitoring data

Including as related to applicant communications and use of T-Mobile systems, Wi-Fi, internet service, internal and external websites, equipment, applications, databases, network resources, and infrastructure (“T-Mobile Systems”); personal devices used to connect to T-Mobile Systems; usernames; passwords; system log data like IP address, browser type, and language, device information, access times, and referring website addresses; information collected through web beacons, like cookie IDs; information collected through mobile apps, like mobile device IDs; usage data, such as time spent on T-Mobile Systems, features used, and actions taken in T-Mobile Systems, including page views, links clicked, and documents downloaded; contents, header, metadata, delivery and access information for emails, chats, messaging, documents, and other communications, data, and files stored or transmitted through T-Mobile Systems.

Geolocation data

Including approximate location data such as based on your IP address.

Audio, electronic, visual, or similar information

Including facial images and voice information like photos, videos, and voice recordings.

Application information

Like certain sensitive data categories described below; work permit status, like immigration, residency and related information; professional and background information, like your resume and application form, including details about your qualifications, skills, academic and education background, training courses attended, work experience, language capabilities, employment history, results of criminal background checks, results of drug and alcohol testing, health screenings or certifications, work permit/visa application information, and references or recommendations from previous employers, driving and vehicle licensing and history.

Education information

Defined as information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act (20 U.S.C. Sec. 1232g; 34 C.F.R. Part 99).

Content of interviews/other forms of assessment

Like your in-person, audio, or video interviews (live and recorded), information about you available online, such as social media posts, and other forms of assessment you might provide.

Travel information

Like loyalty programs numbers, dates and length of travel, hotel names and locations, and information about your vehicle.

Employment/job preferences

Like your employment and job preferences such as the details of the type of employment, current and/or desired salary, terms relating to compensation and benefits packages, willingness to relocate, or other job preferences.

Inferences

Inferences about you drawn to reflect your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Other Information

Other information you provide us in the context of job recruiting to administer aspects of your recruitment (or employment) or to comply with legal obligations or T-Mobile policies.

Sensitive personal data

We collect certain personal data considered “sensitive” personal data (“sensitive personal data”). To support our legal and business activities, and as permitted by law, we may collect sensitive personal data as part of our employment recruitment process.

Examples of sensitive personal data that we collect include:

Government-issued identifiers, such as social security information, driver’s license information
Account log-in

Sources of personal data

We collect personal data from a variety of sources, including:

Directly from you
Previous and current employers
Service providers (e.g., expense reimbursement services, recruiters)
Background check services
Online sources including social networks and recruiting sites (e.g., LinkedIn)
Open government databases and other public sources

We also collect personal data through our use of cookies, web beacons, mobile analytics and advertising IDs, and similar technologies to operate our websites, applications, and online services accessible to you in the context of our employment relationship. We use these technologies to help us collect the data necessary to operate and manage our business. This includes analyzing and measuring device, application, and system usage, detecting and preventing illegal, fraudulent, or unauthorized activity, enforcing T-Mobile policies, and protecting our devices, systems information, and infrastructure. The information we collect using these technologies includes personal data, such as the pages you visit, the links you click on, usage and crash information, identifiers, and device information, as described above as internet or other electronic network activity and analytics or monitoring data.

What are cookies and similar technologies?

Cookies are small text files placed by a website and stored by your browser on your device. A cookie can later be read when your browser connects to a web server in the same domain that placed the cookie. The text in a cookie contains a string of numbers and letters that may uniquely identify your device and can contain other information as well. This allows the web server to recognize your browser overtime each time it connects to that web server.

Web beacons are electronic images (also called single-pixel or clear GIFs) that are contained within a website or email. When your browser opens a webpage or email that contains a web beacon, it automatically connects to the web server that hosts the image (typically operated by a third party). This allows that web server to log information about your device and set and read its cookies. In the same way, third-party content on our websites (such as embedded videos, plug-ins, or ads) results in your browser connecting to the third-party web server that hosts that content. We also include web beacons in our email messages or newsletters to tell us if you open and act on them.

Mobile analytics are generated by operating systems for mobile devices (iOS and Android). They can be accessed and used by apps in much the same way that websites access and use cookies. Our apps contain software that enables us and our analytics providers to access these mobile IDs.

How do we and our providers use cookies and similar technologies?

We, and our analytics providers, use these technologies in our websites, apps, and online services to collect personal data when you access and use our services, including personal data about your online activities over time and across different websites or online services. This data is used to store your preferences and settings, enable you to sign in, analyze how our websites, apps, and services perform, track your interaction with the site or app, develop inferences, combat fraud, and fulfill other legitimate purposes. We and/or our providers share the data we collect or infer with other providers for these purposes, as described in the “Disclosure of personal data” section below.

Use of personal data

We use personal data to administer and carry out the recruitment and hiring process, including for human resources and operational, business, safety, and security purposes including as described in this Notice and below.

Human resources uses, including:

Recruitment and hiring decisions.
Interview travel and expense reimbursement processing.
Legal and policy compliance administration and enforcement, including for the purpose of anti-discrimination laws and government reporting obligations.

Business uses, including:

Managing, monitoring, measuring, analyzing. protecting, and improving, T-Mobile Systems, assets, and resources, including managing and protecting unauthorized access and use of T-Mobile, personal, and customer data, devices, systems, and infrastructure; and protecting T-Mobile Systems from intrusions.
Managing, monitoring, measuring, analyzing, protecting, and improving campus, parking, buildings, office space, conference rooms, facilities, catering and café services, including monitoring and administering building occupancy and campus parking and transportation; operating and monitoring physical security systems, such as CCTV, key card entry systems, and guest logs; registering personal vehicles and logging exit and entry times; and emergency notification services.
Managing and improving workplace efficiency and effectiveness.
Communications and collaboration.
Personalization to understand your preferences to enhance your recruitment experience.
Using automated decision-making systems to analyze application information to assess your suitability for a role against the role requirements or description and to improve our recruitment processes and experiences.
Delivery of information, goods, and services.
Legal and policy compliance administration and enforcement, including monitoring access and use of T-Mobile Systems.
Research and improvement of T-Mobile Systems, processes, products, services, and technology.

We may use de-identified information in accordance with applicable law.

If an applicant becomes a T-Mobile employee or contractor, personal data we collected as part of the application and hiring process will become part of your employment file and will be used and disclosed in accordance with our T-Mobile Employee and Contractor Privacy Notice.

Disclosure of personal data

We may disclose personal data, including sensitive personal data, to the following categories of recipients, for the business purposes described in this Notice and below.

Our subsidiaries and affiliates

For example, T-Mobile entities share business processes and common data systems.

Vendors or agents working on our behalf

For example, companies T-Mobile hires to provide recruiting, payroll, benefits, and administrative services, and protect and secure our systems and service.

Independent third parties

For example, benefits partners T-Mobile hires to facilitate benefits administration, (e.g., health and insurance providers) and third-party providers of products and services (e.g., travel agents, ride share services). To the extent that T-Mobile provides personal data to such third parties, that personal data is governed by their privacy statements.

Parties to a corporate transaction or proceeding

For example, a merger, financing, acquisition, bankruptcy, dissolution, or a transfer, divestiture, or sale of all or a portion of our business or assets.

The general public

For example, T-Mobile may provide features or services that permit employees and contractors to publicly display and disclose certain personal data, such as their name or username, profile or directory information, or other personal data that applicants choose to disclose.

Law enforcement and those with legal necessity

We will access, transfer, disclose, and preserve personal data to comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies; operate and maintain the security of T-Mobile Systems, including to prevent or stop an attack on our computer systems or networks; protect the rights or property or ourselves or others, including enforcing our agreements, terms, and policies; or act in urgent circumstances such as protecting the health or personal safety of a candidate, employee, contractor, agent, customer, user of T-Mobile services, or member of the public.

Data retention

We retain your personal data for business or tax needs, or legal reasons.

Your data choices

We offer everyone in the U.S., Puerto Rico, and the US Virgin Islands choices about their personal data. Please note that your choices may vary depending on the laws that apply where you reside. If you have questions, please contact us using the information below. Your options include:

Communications preferences

You can choose whether to receive optional communications from us by email, SMS, and telephone related to new jobs or roles that become available. If you receive these optional email or SMS messages from us and would like to stop, you can do so by following the directions in that message or by contacting us as described in the “Contact Us” section below. If you receive a message from us related to new jobs or roles that become available, and no longer wish to receive such messages, you can opt out of these future communications. These choices do not apply to certain informational communications, including communications about an existing application with us.

Targeted advertising

You can get instructions on how to opt-out of targeted ads served by most advertising networks that use cookies, Ad IDs, and similar technology by: 

Visiting our Personalized Ads and Offers article. 
Visiting our Analytics and Reporting article.

You can also take steps to manage targeted ads through your system settings. Resetting your device’s mobile advertising ID does not opt-out your device from targeted ads, but data associated with your prior mobile advertising ID will not be linked to your new identifier through the device. Also, if you reset your device’s mobile advertising ID your prior opt-out choices will not apply to the new ID. To maintain your opt-out choices, you’ll need to opt-out again. These opt-outs will not impact “contextual” advertisements (e.g., a sporting goods advertisement on a sports-themed website) or ads we place on our own websites and apps based on your activity on those sites and apps. 

Browser or platform controls

Cookie controls

Most web browsers are set to accept cookies by default. If you prefer, you can go to your browser settings to learn how to delete or reject cookies. If you choose to delete or reject cookies, this could affect certain features or services of our website. If you choose to delete cookies, settings and preferences controlled by those cookies, including advertising preferences, may be deleted and need to be recreated.

Global Privacy Control

Some browsers and browser extensions support the “Global Privacy Control” (GPC) or similar controls that can send a signal to the websites you visit indicating your choice to opt-out from certain types of data processing, including data sales and/or targeted advertising, as specified by applicable law. When we detect such a signal, we will make reasonable efforts to respect your choices indicated by a GPC setting or similar control recognized by regulation or otherwise widely acknowledged as a valid opt-out preference signal.

Do Not Track

Some browsers include a "Do Not Track" (DNT) setting that can send a signal to the websites you visit, indicating you do not wish to be tracked. Unlike the GPC described above, there is no common understanding of how to interpret the DNT signal; therefore, our websites do not respond to browser DNT signals. Instead, you can use the range of other tools to control data collection and use, including the GPC, cookie controls, and advertising controls described above.

Mobile advertising ID controls

iOS and Android operating systems provide options to limit tracking.

Email web beacons

Most email clients have settings that allow you to prevent the automatic downloading of images, including web beacons, which avoid the automatic connection to the web servers that host those images.

Notice and consent

We provide applicants with a notice about the personal data we collect, how it will be used, and with whom we disclose personal data.

We will get consent from applicants for the collection and use of personal data where such consent is required by applicable law. Failure to provide necessary personal data may disqualify an applicant from employment or restrict participation in certain plans or programs.

Privacy rights & choices

Access, delete, and correct

Access

In some jurisdictions you have a right to access (or “know”) your personal data. To access your personal data, submit a personal data request. Once we receive your request and confirm your identity, we will disclose to you: 

The categories of personal data we have collected 
The sources from which we collect personal data 
The types of third parties we share personal data with 
The types of personal data we disclose for business purposes

T-Mobile provides this information, where possible, in a format you can read, use, and transfer to other entities.

Delete

In some jurisdictions you have a right to request deletion of your personal data. To delete your personal data, submit a personal data request. We may not delete all your data because certain exceptions may apply. For example, we may keep personal data that is necessary to provide employment or contractor services, detect security problems, or to comply with laws.

Correct

In some jurisdictions you have a right to request correction of your personal data. Applicants can correct or make changes to your personal data through several methods. Learn how to correct your personal data.

Authorized Agents

Authorized Agents may act on your behalf by submitting an access, correction, or deletion request. To protect your information, we will request that you verify your identity before fulfilling a request submitted by your agent. All follow-up communications and the resolution will go to you directly and not to your agent.

Verification of your identity 

We have to verify your identity before we can give you access to or delete your personal data. If we can’t verify your identity, we’ll unfortunately have to deny your request. This is to protect you.

To verify your identity, we’ll need information from you, like your email address and phone number. You may have to share your U.S. driver’s license, state ID, or passport. We may also need a photo of your face so we can ensure the photo ID truly belongs to you.

We will also ask for personal and job specific data to further identify you.

Appeal

If we deny your request, residents of certain states are entitled to submit an appeal. Instructions for how to submit your appeal will be included in our response explaining why we denied your request.

If you have questions about these choices, please read our privacy FAQs.

T-Mobile never discriminates against anyone for making privacy requests.

Opt-out

Applicants in some jurisdictions have a right to opt-out from the “sale” or “sharing” of personal data, each of which is defined under applicable law.

Limit use and disclosure of sensitive personal information

We do not use or disclose sensitive personal data to infer individual characteristics.

Future changes

From time to time, we may update this T-Mobile Applicant Privacy Notice. When we make changes, we will update the Last Revised date accordingly.

To review TMUS’ Privacy Notices addressing information that TMUS collects outside of the hiring/employment context (such as information collected about you as a consumer), please visit our Privacy Center.

Contact us

If you have any questions about this T-Mobile Applicant Privacy Notice, please contact us at Privacy@T-Mobile.com or customer service at 1-800-937-8997.