Data transparency

T-Mobile® MONEY

Your CCPA Rights and T-MOBILE MONEY

Under the California Consumer Privacy Act (“CCPA”), effective January 1, 2020, California residents have new rights regarding how businesses across the United States process their personal data. In particular, California residents can request that businesses collecting their personal data explain the categories of data collected, not “sell” their data to others, and in certain cases delete their data. This article explains how these rights apply if you are a T-Mobile MONEY customer. Please note that T-Mobile MONEY is a product BankMobile provides.

Data About You Held by BANKMOBILE

Personal data collected for your T-Mobile MONEY account(s) is collected by BankMobile. All CCPA questions about your T-Mobile MONEY account should be directed to BankMobile, who will handle questions accordingly. Just dial **MONEY from your T-Mobile phone or dial 866-686-9358 to be connected to a T-Mobile MONEY Specialist. If you’re calling from outside the US, dial 414-751-6700.

T-Mobile ID

You would have created or used an existing T-Mobile ID when you created your T-Mobile MONEY account. T-Mobile ID is a separate service that is used to help you log in and use a variety of T-Mobile branded apps and services. For information on your data privacy rights concerning T-Mobile ID, please click here.

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