[](https://www.t-mobile.com/privacy-center) [](https://www.t-mobile.com/privacy-center) - [Privacy notices](https://www.t-mobile.com/privacy-center/privacy-notices) - [Privacy dashboard](https://www.t-mobile.com/privacy-center/dashboard) - [Education](https://www.t-mobile.com/privacy-center/education) - [FAQs](https://www.t-mobile.com/privacy-center/faq) [Contact us](https://www.t-mobile.com/privacy-center/contact-us) Our Companies [](https://www.t-mobile.com) Explore Education Education - [Your privacy around the web](https://www.t-mobile.com/privacy-center/education/web-privacy) - [About the Trust Center](https://www.t-mobile.com/privacy-center/education/trust-center) - [Bug Bounty program](https://www.t-mobile.com/privacy-center/education/bug-bounty) - [Phone privacy](https://www.t-mobile.com/privacy-center/education/phone-privacy) - [Online safety and account protection](https://www.t-mobile.com/privacy-center/education/online-safety-cybersecurity) - Family controls and privacy - [At a glance](https://www.t-mobile.com#anchor-at-a-glance) - [Children’s data](https://www.t-mobile.com#anchor-childrens-data) - [What children’s data we collect](https://www.t-mobile.com#anchor-what-childrens-data-we-collect) - [When we share children’s data](https://www.t-mobile.com#anchor-when-we-share-childrens-data) - [Kids' Line privacy setting](https://www.t-mobile.com#anchor-kids-line-privacy-settingnbsp) - [Data choices for parents & guardians](https://www.t-mobile.com#anchor-data-choices-for-parents-amp-guardians) - [Family controls](https://www.t-mobile.com#anchor-family-controls) - [Related links](https://www.t-mobile.com#anchor-related-links) - [Biometric authentication](https://www.t-mobile.com/privacy-center/education/biometric-authentication) - [About personal data requests](https://www.t-mobile.com/privacy-center/education/about-personal-data-requests) - [Do Not Sell or Share My Personal Information](https://www.t-mobile.com/privacy-center/education/do-not-sell) - [Cookies and tracking](https://www.t-mobile.com/privacy-center/education/cookies-tracking) - [Your marketing preferences](https://www.t-mobile.com/privacy-center/education/marketing-preferences) YOUR PROTECTION # Family controls and privacy. __Time to read:__ 7 minutes __Last updated:__ May 08, 2026  ## Family controls and privacy. ## At a glance  __We don’t knowingly collect data from or about children__ without the permission of their parent or guardian.   __Providing the product or service__ is the main reason we collect children’s data.   __We offer privacy settings and Family Controls__ that give you control over your children’s data and how they use their devices. ## Children’s data We know it’s important to treat data you tell us is from children under 18 and data from our products and services designed for children carefully. We want you to be in control of how your family uses their devices, so we offer you features and apps that help you manage their online activities. [Set up a Kids’ Line](https://www.t-mobile.com#set-up-kids-line) [Explore Family Controls](https://www.t-mobile.com#family-controls) ## What children’s data we collect We don’t knowingly collect data from or about children under 18 without the permission of their parent or guardian. When we do collect that data, we might do it directly, like when you sign up for a service. We might also collect it automatically if your child uses the products or services we offer. The main reason we collect children’s data is to provide the product or service. We may also do other things with children’s data, like comply with and enforce legal and regulatory obligations and respond to government requests. Our different products and services, like Kids’ Line, FamilyMode, Safe & Found, and SyncUP KIDS Watch, collect different types of data. For example, with a Kids’ Line, we collect geolocation data that tells us the location of your child’s mobile device so we can deliver wireless service. We also collect unique identifiers so we can tell which mobile device on our network is your child’s. These are just examples of the data we collect from a Kids’ Line. For a more comprehensive look at what data each of our products and services collects and how we use it, visit the [](https://www.t-mobile.com)[__Children’s Privacy Notice__](https://www.t-mobile.com/privacy-center/privacy-notices/childrens-privacy-notice.html). ## When we share children’s data We don’t knowingly sell the personal data of children under 18. We also don’t knowingly share the personal data of children under 18 for advertising purposes. Sometimes we hire others to help us provide a better product or service, and these service providers may need access to children’s data. They are required to keep the children’s data we provide them confidential and to use it only to provide the services we requested. We may also share children’s data with third parties, including the government, for legal processes or to protect life and safety where we believe that access, use, preservation, or disclosure of the data is reasonably necessary. For a more comprehensive look at when we share children’s data, please visit the [__Children’s Privacy Notice__](https://www.t-mobile.com/privacy-center/privacy-notices/childrens-privacy-notice.html)__.__ For Project 10Million, we may also share aggregate versions of data (meaning data that can’t be associated with an individual child) with government agencies or schools.  ## Kids' Line privacy setting ### How to control your children’s data T-Mobile and Metro customers have access to an important privacy feature called the Kids’ Line manager. It lets parents and guardians designate a line on their account as a Kids’ Line if it’s used by a child under the age of 18. We automatically exclude Kids’ Lines from marketing, advertising, and non-essential data collection. Select your brand below to get started with a Kids’ Line or to make changes. T-Mobile Metro # How to manage a Kids’ Line from your Privacy Dashboard 1. Sign in to your [__T-Mobile dashboard__](https://www.t-mobile.com/signin?state=https%3A%2F%2Fwww.t-mobile.com%2Fprivacy-center%2Fdashboard%2Fcontrols)__.__ 2. Is the selected line at the top of the page the one you want to change? If not, use “Manage a different line” to select the correct line. 3. Scroll to the Kids’ Line manager and check the status of the selected line. A round button indicates whether the line is designated as an Adult Line or a Kids’ Line. 4. __Do you want to change an Adult Line to a Kids’ Line?__ • Start by activating the round button next to “Kids’ Line.” • Select your child’s birth month and year. • Choose “Submit.”  • Review the privacy information, check the certification box, and select “Accept and save.” • Your selected line is now a Kids’ Line with all data-collection controls and marketing preferences turned off and disabled. 5. __Do you want to change a Kids’ Line to an Adult Line?__ • Activate the round button next to “Adult Line.” • Choose “Submit.” • The Kids’ Line is now an Adult Line with all data-collection controls and marketing preferences enabled so you can manage them.   # How to manage a Kids’ Line from your T-Mobile Account 01. Log in to your [__T-Mobile.com__](https://www.my.t-mobile.com/) account 02. Select “Profile.” 03. Select “Permissions and Controls.” 04. Select “Parental and Family Controls.” 05. Select “Privacy settings for kids.” 06. Select “Get started.” 07. Is the selected line at the top of the page the one you want to change? If not, use “Manage a different line” to select the correct line. 08. Select “Edit” in the Kids’ Line manager. 09. Check the status of the selected line. A round button indicates whether the line is designated as an Adult Line or a Kids’ Line. 10. __Do you want to change an Adult Line to a Kids’ Line?__ • Start by activating the round button next to “Kids’ Line.”  • Select your child’s birth month and year.  • Choose “Submit. • Review the privacy information, check the certification box, and select “Accept and save.”  • Your selected line is now a Kids’ Line with all data-collection controls and marketing preferences turned off and disabled. 11. __Do you want to change a Kids’ Line to an Adult Line?__ • Activate the round button next to “Adult Line.”  • Choose “Submit." •The Kids’ Line is now an Adult Line with all data-collection controls and marketing preferences enabled so you can manage them. # How to manage a Kids’ Line from the T-Life app 01. Sign in to the T-Life app. 02. ​Select “Manage.” 03. ​Select the “Settings” gear. 04. ​Select “Permissions and Controls.” 05. ​Select “Parental and Family Controls.” 06. ​​Select “Privacy settings for kids.” 07. Select “Get started.” 08. ​​Is the selected line at the top of the page the one you want to change? If not, use “Manage a different line” to select the correct line. 09. Select “Edit” in the Kids’ Line manager. 10. Check the status of the selected line. A round button indicates whether the line is designated as an Adult Line or a Kids’ Line. 11. __Do you want to change an Adult Line to a Kids’ Line?__ • Start by activating the round button next to “Kids’ Line.”  • ​Select your child’s birth month and year. • ​Choose “Submit.” • ​Review the privacy information, check the certification box, and select “Accept and save.” • ​Your selected line is now a Kids’ Line with all data-collection controls and marketing preferences turned off and disabled. 12. __Do you want to change a Kids’ Line to an Adult Line?__ • Activate the round button next to “Adult Line.”   • Choose “Submit.” • The Kids’ Line is now an Adult Line with all data-collection controls and marketing preferences enabled so you can manage them. # How to manage a Kids’ Line from your Privacy Dashboard 1. Sign in to your [__Metro dashboard__](https://www.metrobyt-mobile.com/login/sign-in?callback_uri=https%3A%2F%2Fwww.metrobyt-mobile.com%2Fprivacy-center%2Fdashboard%2Fcontrols). 2. Is the selected line at the top of the page the one you want to change? If not, use “Manage a different line” to select the correct line. 3. Scroll to the Kids’ Line manager and check the status of the selected line. A round button indicates whether the line is designated as an Adult Line or a Kids’ Line. 4. __Do you want to change a Kids’ Line to an Adult Line?__  • Activate the round button next to “Adult Line.” • Submit your request. • The Kids’ Line is now an Adult Line with all data-collection controls and marketing preferences enabled so you can manage them. 5. __Do you want to change an Adult Line to a Kids’ Line?__ • Start by activating the round button next to “Kids’ Line.” • Select your child’s birth month and year. • Submit your request. • Review the privacy information, check the certification box, and select “Accept and save.” • Your selected line is now a Kids’ Line with all data-collection controls and marketing preferences turned off and disabled.   ### More about Kids’ Lines - Any changes you make to a Kids’ Line may take approximately 24 hours to take effect. - Lines that are designated for kid-specific devices, like kids’ watches, are automatically designated as Kids’ Lines and can’t be changed to Adult Lines. - If you’re not the owner of the account, you won’t be able to change a Kids’ Line to an Adult Line. Please contact the owner who manages the account. - With a Kids’ Line, you can still view the previously set marketing preferences selections, but you won’t be able to edit them because a Kids’ Line designation overrides these preferences.  ## Data choices for parents & guardians Parents and guardians have choices when it comes to their children’s data: - To consent, or not, to the collection of their children’s data. - To change their mind and withdraw consent to the collection of their children’s personal data. - To see the personal data T-Mobile collects about their children, included in a form they can read, use, and transfer when possible. - To ask us to delete or correct personal data T-Mobile has collected about their children. You can take any of these steps through our [__Privacy Dashboard__](https://www.t-mobile.com/privacy-center/dashboard). We may need to collect some data from you to confirm you’re the parent or guardian. __Important:__ If you change your mind about giving consent or ask us to delete the data, the product or service may no longer work. __In some cases, the only way for us to stop your child’s data from being collected is to cancel the specific service.__ ## Family controls We offer several features and apps designed to help you manage your family’s device use. ### FamilyMode and Safe & Found FamilyMode and Safe & Found are two solutions that let parents manage and control their kids’ online activities and screen time across the family’s compatible devices. With these products you can: - Control when and where your family can access the internet - Keep your family safe with live tracking and location history (available in FamilyMode 3.2 only) - Create profiles for your family - Set web browsing filters and manage history - View locations and set a Safety Area that lets you know when a child arrives or leaves a specific area - Send rewards for good behavior To learn more, visit __[FamilyMode](https://www.t-mobile.com/support/plans-features/familymode-app) or [Safe & Found](https://safeandfound.sprint.com/).__ ### Family Allowances® This optional T-Mobile feature lets you assign allowances for minutes, messages, and downloads to all lines on the account. With Family Allowances, you can: - Set “Always Allowed®" numbers to enable unlimited calling or texting and “Never Allowed®” numbers to restrict calling or texting - Allow usage blocking during certain times of day - See amount spent on calls per account line - Manage talk time limit for all calls - See total number of messages sent and received, and amount spent on downloads per account - Limit amount of money spent on any downloaded games, apps, and more - Control when those with managed lines can use their devices To learn more, visit [__Family Allowances__](https://support.t-mobile.com/docs/DOC-1725). ### T-Mobile FamilyWhere® T-Mobile FamilyWhere is an optional T-Mobile feature that lets you locate phones on your T-Mobile account and review a seven-day log of location history. It can be managed from your [__T-Mobile.com__](http://www.my.t-mobile.com/) account or through the T-Mobile FamilyWhere app (available only for Android devices). To learn more, visit __[FamilyWhere](https://support.t-mobile.com/docs/DOC-4258).__ ### Web Guard Want to limit your child from viewing certain content online? Web Guard is a free service that can be added to select lines on a T-Mobile or Metro by T-Mobile account to help restrict adult content from being accessed when connected to our network. However, it doesn’t restrict content when browsing over Wi-Fi or accessing content via an app, and it won’t block instant messaging (IM), email, and text messages. To learn more, visit __[Web Guard](https://www.t-mobile.com/support/plans-features/web-guard-device-content-filter).__ __Note:__ You can always [__call Customer Care__](https://www.t-mobile.com/contact-us) with questions about any of T-Mobile's Family Controls. ## Related links -  PRIVACY NOTICE ### [Children’s privacy](https://www.t-mobile.com/privacy-center/privacy-notices/childrens-privacy-notice.html.html) Get even more information about how we handle data about children under 18 in this privacy notice. -  YOUR DATA AND ADS ### [Do Not Sell or Share My Personal Information](https://www.t-mobile.com/privacy-center/education/do-not-sell.html.html) You have the option to tell us not to sell or share your information. Here’s how that works. -  YOUR PROTECTION ### [Online safety and account protection](https://www.t-mobile.com/privacy-center/education/online-safety-cybersecurity.html.html) Find ways to protect you and your family from online fraud and identity theft. ## Hello! Want to stay logged in? To keep your accounts safe, you'll be automatically logged out in:  Yes, stay logged in No, log me out ## Share your screen with an Expert __Get guided support over the phone or while shopping in-store__ - For your security, personal info, tabs, and notifications are automatically hidden. - You can stop screen sharing at any time. - Experts can only see what’s on T-Mobile.com. - Don’t use screen share while driving or in any situation where it's unsafe to focus on your screen. By clicking 'Accept and continue,' you are consenting to allow the Expert to view your screen for assisted navigation. This session may be recorded. To learn more, please visit the 
[__T-Mobile Privacy Notice__](https://www.t-mobile.com/privacy-center/privacy-notices/t-mobile-privacy-notice). Accept and continue No thanks __Next:__ Generate a code to share with your Expert ## Share this code with your Expert code Once your code has been successfully entered by your Expert, this window will close and continue to the session. ## Allow screen sharing with your Expert? Personal and sensitive data is hidden for your security and privacy. Allow Don’t allow ## End your session? Ending your session will stop sharing your screen, but will not end your call. End session Continue session ## Your session has ended Your screen is no longer being shared with your Expert. OK Share again ## You are already in an active session OK ## Your code has expired Generate a new one to share with your Expert. Generate new code ## Connect with T-Mobile - [Instagram](https://www.instagram.com/tmobile/) - [Facebook](https://www.facebook.com/TMobile) - [X](https://twitter.com/TMobile) - [You Tube](https://www.youtube.com/user/TMobile/custom) - [English](https://www.t-mobile.com) - [Español](https://www.t-mobile.com) - ### [T-Mobile Privacy Center](https://www.t-mobile.com/privacy-center) T-Mobile Privacy Center - [Privacy notices](https://www.t-mobile.com/privacy-center/privacy-notices) - [Privacy dashboard](https://www.t-mobile.com/privacy-center/dashboard) - [Education](https://www.t-mobile.com/privacy-center/education) - [FAQs](https://www.t-mobile.com/privacy-center/faq) - [Contact us](https://www.t-mobile.com/privacy-center/contact-us) - ### Our Companies Our Companies - [T-Mobile](https://www.t-mobile.com/) - [Metro by T-Mobile](https://www.metrobyt-mobile.com/?INTNAV=fNav%3AMetroByT-Mobile) - [Assurance Wireless](https://www.assurancewireless.com/?INTNAV=fNav%3AAssuranceWireless) - [Sprint is now T-Mobile](https://www.sprint.com/?INTNAV=fNav%3ASprint) - ### [About T-Mobile](https://www.t-mobile.com/about-us) About T-Mobile - [Our story](https://www.t-mobile.com/our-story) - [Newsroom](https://www.t-mobile.com/news) - [Investor relations](https://investor.t-mobile.com/investors/default.aspx?INTNAV=fNav%3AInvestorRelations) - ### [Corporate Responsibility](https://www.t-mobile.com/responsibility) Corporate Responsibility - [Community](https://www.t-mobile.com/responsibility/community) - [Sustainability](https://www.t-mobile.com/responsibility/sustainability) - ### [Careers](https://www.t-mobile.com/careers) Careers - [T-Mobile careers](https://www.t-mobile.com/careers) [](https://www.t-mobile.com/) - [About](https://www.t-mobile.com/our-story) - [Investor relations](https://investor.t-mobile.com/default.aspx?INTNAV=fNav%3AInvestorRelations) - [Press](https://www.t-mobile.com/news) - [Careers](https://careers.t-mobile.com?INTNAV=fNav%3ACareers) - [Deutsche Telekom](https://www.telekom.com/en?INTNAV=fNav%3ADeutscheTelekom) - [Puerto Rico](https://www.t-mobilepr.com/?INTNAV=fNav%3APuertoRico) - [Privacy Notice](https://www.t-mobile.com/privacy-center/privacy-notices/t-mobile-privacy-notice) - [Trust Center](https://security.t-mobile.com/?INTNAV=fNav%3ATrustCenter) - [Privacy Center](https://www.t-mobile.com/privacy-center) - [Consumer information](https://www.t-mobile.com/responsibility/consumer-info) - [Public safety/911](https://www.t-mobile.com/responsibility/consumer-info/safety/9-1-1) - [Terms & conditions](https://www.t-mobile.com/responsibility/legal/terms-and-conditions) - [Terms of use](https://www.t-mobile.com/responsibility/consumer-info/policies/terms-of-use) - [Accessibility](https://www.t-mobile.com/responsibility/consumer-info/accessibility-policy) - [Open Internet](https://www.t-mobile.com/responsibility/consumer-info/policies/internet-service) - [Do Not Sell or Share My Personal Information](https://www.t-mobile.com) - [Licenses & Patents](https://www.t-mobile.com/responsibility/legal/licenses-and-patents) - [Consumer Health Data Privacy Notice](https://www.t-mobile.com/privacy-center/privacy-notices/t-mobile-privacy-notice.html?INTNAV=fNav%3AConsumerHealthDataPrivacyNotice#health-data-privacy-notice) - T-Mobile, the T logo, Magenta and the magenta color are registered trademarks of Deutsche Telekom AG. - [Instagram](https://www.instagram.com/tmobile/) - [Facebook](https://www.facebook.com/TMobile) - [X](https://twitter.com/TMobile) - [You Tube](https://www.youtube.com/user/TMobile/custom) © 2026 T‑Mobile USA, Inc.  ## Stay up to date with notifications Get the latest from T-Mobile when you’re using the web. You can opt out any time. Allow notifications Don't allow  ## Get the latest from T-Mobile Stay up to date with notifications - including offers just for you Allow notifications Don't allow notifications ## Family controls and privacy.  ## Stay up to date with notifications Get the latest from T-Mobile when you’re using the web. You can opt out any time. Allow notifications Don't allow  ## Get the latest from T-Mobile Stay up to date with notifications - including offers just for you Allow notifications Don't allow notifications