[Skip to main content](https://www.t-mobile.com#content-main)
[](https://www.t-mobile.com/)
Log in
[](https://www.t-mobile.com/)
Search
Search Submit search query Close out of search
RECENT SEARCH0 recent searches
POPULAR0 popular search suggestions
Categoriesundefined categories
Suggestions0 search suggestions
TOP SUGGESTIONS
- [](https://www.t-mobile.com)
undefined top suggestions
- [Our story](https://www.t-mobile.com/our-story) Our story
- [Un-carrier history](https://www.t-mobile.com/our-story/un-carrier-history)
- [Network & innovation](https://www.t-mobile.com/our-story/network-and-innovation)
- [Awards](https://www.t-mobile.com/our-story/awards)
- [Leadership](https://www.t-mobile.com/our-story/executive-leadership-team)
- [Working together](https://www.t-mobile.com/our-story/working-together)
- [Responsibility](https://www.t-mobile.com/responsibility) Responsibility
- [Governance](https://www.t-mobile.com/responsibility/governance)
- [People](https://www.t-mobile.com/responsibility/people)
- [Communities](https://www.t-mobile.com/responsibility/community)
- [Planet](https://www.t-mobile.com/responsibility/planet)
- [Privacy Center](https://www.t-mobile.com/privacy-center)
- [Legal Center](https://www.t-mobile.com/responsibility/legal)
- [Reporting](https://www.t-mobile.com/responsibility/reporting)
- [Newsroom](https://www.t-mobile.com/news) Newsroom
- Categories
- [Network](https://www.t-mobile.com/news/category/network)
- [Devices](https://www.t-mobile.com/news/category/devices)
- [Un-carrier](https://www.t-mobile.com/news/category/un-carrier)
- [Community](https://www.t-mobile.com/news/category/community)
- [Offers](https://www.t-mobile.com/news/category/offers)
- [Business](https://www.t-mobile.com/news/category/business)
- Newsroom
- [Press](https://www.t-mobile.com/news/press)
- [Stories & blogs](https://www.t-mobile.com/news/stories)
- [Media library](https://www.t-mobile.com/news/media-library)
- [Fact sheets](https://www.t-mobile.com/news/fact-sheets)
- [Media contracts](https://www.t-mobile.com/news/contact-us)
- [Investors](https://investor.t-mobile.com/overview/default.aspx?INTNAV=tNav%3AInvestors) Investors
- [Financial performance](https://investor.t-mobile.com/financials/quarterly-results/default.aspx?INTNAV=tNav%3AInvestors%3AFinancialPerformance)
- [News & events](https://investor.t-mobile.com/events-and-presentations/news/default.aspx?INTNAV=tNav%3AInvestors%3ANewsAndEvents)
- [Stock chart](https://investor.t-mobile.com/stock-info/Stock-Quote--Chart/default.aspx?INTNAV=tNav%3AInvestors%3AStockChart)
- [Corporate governance](https://investor.t-mobile.com/governance/governance-documents/default.aspx?INTNAV=tNav%3AInvestors%3ACorporateGovernance)
- [Resources](https://investor.t-mobile.com/resources/investor-faqs/default.aspx?INTNAV=tNav%3AInvestors%3AResources)
- [Careers](https://careers.t-mobile.com?INTNAV=tNav%3ACareers) Careers
- [Current openings](https://careers.t-mobile.com/jobs?INTNAV=tNav%3ACareers%3ACurrentOpenings)
- [Careers home](https://careers.t-mobile.com/?INTNAV=tNav%3ACareers%3ACareersHome)
- [Culture & benefits](https://careers.t-mobile.com/culture-and-benefits?INTNAV=tNav%3ACareers%3ACultureAndBenefits)
- [Employee login](https://www.myworkday.com/tmobile?INTNAV=tNav%3ACareers%3AEmployeeLogin)
- [Applicant logins](https://tmobile.wd1.myworkdayjobs.com/en-US/External/login?INTNAV=tNav%3ACareers%3AApplicantLogins)
[Support](https://www.t-mobile.com/support/)
Search
Search Submit search query Close out of search
RECENT SEARCH0 recent searches
POPULAR0 popular search suggestions
Categoriesundefined categories
Suggestions0 search suggestions
TOP SUGGESTIONS
- [](https://www.t-mobile.com)
undefined top suggestions
My account
[Log in](https://www.t-mobile.com/signin?state=eyJpbnRlbnQiOiJMb2dpbiIsImJvb2ttYXJrVXJsIjoiaHR0cHM6Ly93d3cudC1tb2JpbGUuY29tL2FjY291bnQvZGFzaGJvYXJkIn0%3D&INTNAV=tNav%3ALogIn) [Back to my account](https://www.t-mobile.com/account/dashboard)
Quick actions
- [Bill pay](https://www.t-mobile.com/bill/summary)
- [Add a line](https://www.t-mobile.com/signin?state=eyJpbnRlbnQiOiJBQUwiLCJib29rbWFya1VybCI6Imh0dHBzOi8vbXkudC1tb2JpbGUuY29tL3B1cmNoYXNlL2RldmljZS1pbnRlbnQifQ&INTNAV=tNav%3AMyAccount%3AAddALine)
- [Upgrade](https://www.t-mobile.com/purchase/shop)
- [Check order status](https://www.t-mobile.com/orders/check-order)
- [Ask the Community](https://www.t-mobile.com/community/?INTNAV=tNav%3AMyAccount%3ACommunity)
more from T-Mobile
- [Wireless](https://www.t-mobile.com/)
- [Business](https://www.t-mobile.com/business)
- [Prepaid](https://prepaid.t-mobile.com/home)
- [Internet](https://www.t-mobile.com/home-internet)
[](https://www.t-mobile.com)

# Janice V. Kapner
Executive Vice President, Strategic Advisor
# Advancing T-Mobile’s mission through impactful storytelling, world-class experiences, and doing GOOD
Janice is executive vice president and strategic advisor at T-Mobile. In her previous role as chief communications and corporate responsibility officer, Janice led a team of storytellers, communicators, sustainability experts, brand ambassadors and event producers who shape and share the Un-carrier story with the world. Her team aimed to advance T-Mobile’s mission to be the best in the world at connecting customers to their world through impactful storytelling, memorable experiences, and doing good for our communities and our world.
Joining T-Mobile in 2013, Janice played an instrumental role in spearheading and crafting the Un-carrier story at a pivotal moment in the company’s history as we evolved from challenger to champion. This strategy was an industry-first, using provocative PR stunts to tell the story of how T-Mobile's revolutionary business moves fix the broken industry by listening to customers, solving pain points, and revolutionizing wireless for good.
Prior to joining T-Mobile, Janice spent 10 years at Microsoft, holding various leadership positions before becoming the head of worldwide communications for Microsoft Office. She launched her career in marketing and public relations by assisting with major acquisitions and IPOs for start-up companies in Silicon Valley.
Janice has been recognized as a “Leading Woman in PR” by PR News three years in a row, and in 2023, her team was honored by Ragan Communications as the “Corporate Communications Team of the Year”.
T-Mobile has also earned major accolades thanks to the work that Janice’s team owned, being chosen as recipients of the *TIME* 100 Most Influential Companies award, and as #20 on JUST Capital’s list of America’s most JUST companies (winning the #1 spot in the telecommunications industry for environmental impact). USA Today also honored T-Mobile as one of America's Top Climate Leaders in 2023. Janice is passionate about empowering inclusion and belonging within the company and served as the executive sponsor of T-Mobile's Women and Allies Network. Janice also champions animal rights, supporting several animal advocacy groups in the Seattle area.
A native of the Bay Area, Janice holds a Bachelor's degree in Communications from Sacramento State University. When she takes time to unplug, she loves to tune into exciting action movies, dive into mystery novels, and spend quality time with her family, and beloved dogs.
[LinkedIn , opens in a new window](https://www.linkedin.com/in/jvkapner/)


# Meet more of T-Mobile’s executives.

# Mike Sievert
President & Chief Executive Officer
[Read more](https://www.t-mobile.com/content/digx/tmobile/us/en/our-story/executive-leadership-team/mike-sievert.html)

# André Almeida
President, Growth & Emerging Businesses
[Read more](https://www.t-mobile.com/our-story/executive-leadership-team/andre-almeida.html)

# Jon Freier
President, Chief Operating Officer
[Read more](https://www.t-mobile.com/our-story/executive-leadership-team/jon-freier)

# Srini Gopalan
Chief Operating Officer
[Read more](https://www.t-mobile.com/our-story/executive-leadership-team/srini-gopalan)

# Mike Katz
President, Marketing, Strategy & Products
[Read more](https://www.t-mobile.com/content/digx/tmobile/us/en/our-story/executive-leadership-team/mike-katz.html)

# Deeanne King
Executive Vice President & Chief People Officer
[Read more](https://www.t-mobile.com/content/digx/tmobile/us/en/our-story/executive-leadership-team/deeanne-king.html)

# Peter Osvaldik
Executive Vice President & Chief Financial Officer
[Read more](https://www.t-mobile.com/content/digx/tmobile/us/en/our-story/executive-leadership-team/peter-osvaldik.html)

# John Saw
President of Technology & Chief Technology Officer
[Read more](https://www.t-mobile.com/content/digx/tmobile/us/en/our-story/executive-leadership-team/john-saw.html)

# Mark Nelson
Executive Vice President & General Counsel
[Read more](https://www.t-mobile.com/content/digx/tmobile/us/en/our-story/executive-leadership-team/mark-nelson.html)
## Hello! Want to stay logged in?
To keep your accounts safe, you'll be automatically logged out in:
Yes, stay logged in
No, log me out
## Share your screen with an Expert
__Get guided support over the phone or while shopping in-store__
- For your security, personal info, tabs, and notifications are automatically hidden.
- You can stop screen sharing at any time.
- Experts can only see what’s on T-Mobile.com.
- Don’t use screen share while driving or in any situation where it's unsafe to focus on your screen.
By clicking 'Accept and continue,' you are consenting to allow the Expert to view your screen for assisted navigation. This session may be recorded. To learn more, please visit the
[__T-Mobile Privacy Notice__](https://www.t-mobile.com/privacy-center/privacy-notices/t-mobile-privacy-notice).
Accept and continue
No thanks
__Next:__ Generate a code to share with your Expert
## Share this code with your Expert
code
Once your code has been successfully entered by your Expert, this window will close and continue to the session.
## Allow screen sharing with your Expert?
Personal and sensitive data is hidden for your security and privacy.
Allow
Don’t allow
## End your session?
Ending your session will stop sharing your screen, but will not end your call.
End session
Continue session
## Your session has ended
Your screen is no longer being shared with your Expert.
OK
Share again
## You are already in an active session
OK
## Your code has expired
Generate a new one to share with your Expert.
Generate new code
## Connect with T-Mobile
- [Instagram](https://www.instagram.com/tmobile/)
- [Facebook](https://www.facebook.com/TMobile)
- [X](https://twitter.com/TMobile)
- [You Tube](https://www.youtube.com/user/TMobile/custom)
- [English](https://www.t-mobile.com)
- [Español](https://www.t-mobile.com)
- ### Contact us
Contact us
- [Contact information](https://www.t-mobile.com/contact-us)
- [Check order status](https://www.t-mobile.com/order-status)
- [View return policy](https://www.t-mobile.com/responsibility/legal/return-policy)
- [Get a rebate](https://promotions.t-mobile.com/?INTNAV=fNav%3AContactUs%3AGetRebate)
- [Find a store](https://www.t-mobile.com/store-locator?INTNAV=fNav%3AContactUs%3AFindStore)
- [Trade-in program](https://www.t-mobile.com/resources/phone-trade-in)
- ### Support
Support
- [Device support](https://www.t-mobile.com/support/phones-tablets-devices)
- [Questions about your bill](https://www.t-mobile.com/support/account)
- [Plans & services](https://www.t-mobile.com/support/plans-features)
- [Activate your prepaid phone or device](https://prepaid.t-mobile.com/home)
- [Refill your prepaid account](https://prepaid.t-mobile.com/direct-to-account)
- [International rates](https://www.t-mobile.com/travel-abroad-with-simple-global)
- ### T-Mobile Wireless
T-Mobile Wireless
- [Cell phone plans](https://www.t-mobile.com/cell-phone-plans)
- [Cell phones](https://www.t-mobile.com/cell-phones)
- [Phone & device deals](https://www.t-mobile.com/offers)
- [5G & 4G coverage map](https://www.t-mobile.com/coverage/coverage-map)
- [How to switch](https://www.t-mobile.com/resources/how-to-join-us)
- ### T-Mobile for Business
T-Mobile for Business
- [Business plans](https://www.t-mobile.com/business/wireless-business-plans)
- [Internet of Things](https://www.t-mobile.com/business/solutions/iot)
[](https://www.t-mobile.com/)
- [About](https://www.t-mobile.com/our-story)
- [Investor relations](https://investor.t-mobile.com/default.aspx?INTNAV=fNav%3AInvestorRelations)
- [Press](https://www.t-mobile.com/news)
- [Careers](https://careers.t-mobile.com?INTNAV=fNav%3ACareers)
- [Deutsche Telekom](https://www.telekom.com/en?INTNAV=fNav%3ADeutscheTelekom)
- [Puerto Rico](https://www.t-mobilepr.com/?INTNAV=fNav%3APuertoRico)
- [Privacy Notice](https://www.t-mobile.com/privacy-center/privacy-notices/t-mobile-privacy-notice)
- [Trust Center](https://security.t-mobile.com/?INTNAV=fNav%3ATrustCenter)
- [Privacy Center](https://www.t-mobile.com/privacy-center)
- [Consumer information](https://www.t-mobile.com/responsibility/consumer-info)
- [Public safety/911](https://www.t-mobile.com/responsibility/consumer-info/safety/9-1-1)
- [Terms & conditions](https://www.t-mobile.com/responsibility/legal/terms-and-conditions)
- [Terms of use](https://www.t-mobile.com/responsibility/consumer-info/policies/terms-of-use)
- [Accessibility](https://www.t-mobile.com/responsibility/consumer-info/accessibility-policy)
- [Open Internet](https://www.t-mobile.com/responsibility/consumer-info/policies/internet-service)
- [Do Not Sell or Share My Personal Information](https://www.t-mobile.com)
- [Licenses & Patents](https://www.t-mobile.com/responsibility/legal/licenses-and-patents)
- [Consumer Health Data Privacy Notice](https://www.t-mobile.com/privacy-center/privacy-notices/t-mobile-privacy-notice.html?INTNAV=fNav%3AConsumerHealthDataPrivacyNotice#health-data-privacy-notice)
- T-Mobile, the T logo, Magenta and the magenta color are registered trademarks of Deutsche Telekom AG.
- [Instagram](https://www.instagram.com/tmobile/)
- [Facebook](https://www.facebook.com/TMobile)
- [X](https://twitter.com/TMobile)
- [You Tube](https://www.youtube.com/user/TMobile/custom)
© 2026 T‑Mobile USA, Inc.

## Stay up to date with notifications
Get the latest from T-Mobile when you’re using the web. You can opt out any time.
Allow notifications Don't allow

## Get the latest from T-Mobile
Stay up to date with notifications - including offers just for you
Allow notifications Don't allow notifications

## Stay up to date with notifications
Get the latest from T-Mobile when you’re using the web. You can opt out any time.
Allow notifications Don't allow

## Get the latest from T-Mobile
Stay up to date with notifications - including offers just for you
Allow notifications Don't allow notifications