We're honored to be honored.

T-Mobile is consistently recognized for taking care of its customers and creating a great work environment. We are proud of the hard work our team puts in to build a supportive, welcoming culture that puts our customers first.

#1 from J.D. Power—again.

#1 for U.S. Wireless Full-Service Customer Care Study, Volume 1 

T-Mobile's 17th win

#1 for U.S. Wireless Full-Service Purchase Experience Study, Volume 1

T-Mobile's 4th win

#1 for U.S. Wireless Non-Contract Full-Service Purchase Experience Study, Volume 1

(Metro by T-Mobile)

The best in wireless. Year after year.

2021

FICO

  • 2021 FICO Decisions Awards: FICO Industry Vanguard Award

J.D. Power

  • 2021 U.S. Wireless Customer Care Mobile Network Operator Performance Study–Volume 1

Ookla

  • Q1 Speed Test: T-Mobile has fastest 5G speeds and offers a 5G connection more often than anyone else

OpenSignal

  • 5G User Experience Report, April 2021: T-Mobile has fastest 5G upload and download speeds, customers get a 5G signal more often that customers on other networks
  • 5G User Experience Report, January 2021: T-Mobile has fastest 5G upload and download speeds, customers get a 5G signal more often that customers on other networks

2020

J.D. Power

  • 2020 U.S. Wireless Purchase Experience Full-Performance Study – Volume 1
  • 2020 U.S. Wireless Customer Care Full-Service Performance Study – Volume 1

Newsweek

  • Best Customer Service Companies 2020

2019

YouGov

  • T-Mobile customers most satisfied throughout 2018
  • Un-carrier® customers ranked T-Mobile Highest for Quality in 2018

J.D. Power

  • Wireless Purchase Experience

2018

OpenSignal

  • State of Mobile Networks Report, July 18: Fastest 4G download speeds, fastest download speeds overall, fastest upload speeds, lowest 4G latency and most available 4G
  • State of Mobile Networks Report, Jan. 2018: T-Mobile has fastest 4G download speeds, fastest download speeds overall, and most available 4G

US Environmental Protection Agency

  • Green Power Leadership Awards

Brandwatch

  • Best In-Class Customer Service

Forbes

  • World’s Most Valuable Brands

J.D. Power

  • Highest ever scores in the industry for Full Service Customer Care (16th consecutive)
  • #1 for U.S. Wireless Purchase Experience Studies – Volume 1 for full-service
  • #1 for U.S. Wireless Purchase Experience Studies – Volume 1 for non-contract providers
  • #1 for U.S. Wireless Customer Care Performance Study – Volume 1 for full-service (15th non-consecutive)
  • #1 for U.S. Wireless Customer Care Performance Study – Volume 1 for non-contract providers (Metro by T-Mobile, 5th non-consecutive)
  • #1 in U.S. Business Wireless Satisfaction Study

Kiplinger

  • Best Phone Plan for Families (T-Mobile Essentials)

Newsweek

  • America’s Best Customer Service for Telecommunications (Metro by T-Mobile)

Ookla

  • 2018 U.S. Mobile Performance, July 2018: T-Mobile has fastest speeds nationwide, fastest speeds in 31 states and fastest in rural areas

2017

HarrisX

  • #1 for Overall Customer Satisfaction
  • #1 for Likelihood to Recommend

J.D. Power

  • #1 in U.S. Business Wireless Satisfaction Study

Ookla

  • 2017 U.S. Market Report, Sept. 2017: T-Mobile has fastest speeds nationwide, fastest in more cities and fastest on the most popular smartphones

OpenSignal

  • State of Mobile Networks Report, Aug. 2017: T-Mobile has fastest 4G download speeds, fastest download speeds overall, lowest 4G latency and most available 4G
  • State of Mobile Networks Report, Feb. 2017: T-Mobile ranks first for 4G download speeds and fastest download speeds overall

YouGov

  • #1 Satisfaction score throughout 2017

A best place to work. Back to back to back.

Best Place to Work for Disability Inclusion

Best Workplaces™ for Women

Military Friendly® Employer

2021

Comparably

  • Best Global Culture
  • Best Place to Work in Seattle
  • Best Marketing Team

Forbes

  • America’s Best Employers

Fortune

  • Top 100 Companies to Work For

Glassdoor

  • Best Places to Work

Human Rights Campaign

  • 100% Score – Corporate Equality Index

Puget Sound Business Journal

  • Corporate Champion of the Year

2020

CDP

  • 'A List' For Climate Change

Comparably

  • Best Leadership Teams
  • Best Companies for Compensation
  • Best Companies for Perks & Benefits

Disability Equality Index

  • Best Workplaces for Disability Inclusion

Ethisphere

  • World's Most Ethical Companies

Fast Company

  • Best Workplace for Innovators

Glassdoor

  • Best Places to Work Employees’ Choice Awards

Financial Times

  • Top 100 Companies

Forbes

  • Corporate Responders
  • America's Best Employers
  • America's Best Employers for New Graduates
  • Best Employers for Diversity
  • Best Employers for Women
  • JUST 100 Companies

Fortune

  • Best Workplaces for Women
  • Best Workplaces for Millennials
  • Best Workplaces for Diversity
  • Top 100 Companies to Work For

Harris Poll

  • Essential 100

Human Rights Campaign

  • 100% Score Corporate Equality Index

Military Friendly

  • Military Friendly Employer
  • Military Spouse Friendly Employer

National Association for Female Executives

  • Top Companies for Executive Women

Working Mother

  • Best Companies for Multicultural Women

Morning Consult

  • Fastest Growing Brands

Newsweek

  • America’s Best Customer Service

2019

Forbes

  • America’s Best Place to Work for Diversity
  • America's Best Employers
  • JUST 100

Fortune

  • Top 100 Companies to Work For
  • Best Workplaces for Diversity**

Boston Consulting Group

  • 50 Most Innovative Companies

Comparably

  • Best Company in Seattle
  • Best Company Outlook
  • Best Company for Sales
  • Best Company for Engineering
  • Top CEOs for Women
  • Top CEOs for Diversity
  • Best Leadership Teams
  • Best Companies for Professional Development
  • Happiest Employees
  • Best Companies for Perks & Benefits
  • Best Companies for Compensation
  • Best Company Cultures
  • Best CEOs
  • Best Places to Work for Diversity
  • Best Places to Work for Women

Ethisphere

  • World’s Most Ethical Companies

Human Rights Campaign

  • 100% Score Corporate Equality Index

IGNITE Worldwide

  • IGNITE 2019 Community Service Award

Minority Engineer Magazine

  • Readers’ Choice Top 50 Employers

Senior Advice.com

  • America’s Best Companies for Seniors

Workforce 100

  • Top Companies to Work For in HR

Mogul

  • Top 10 Best Companies in Retail & E-Commerce for Millennial Women in 2019

Glassdoor

  • Employees’ Choice Top CEOs
  • Best Places to Work Employees’ Choice Awards

National Organization on Disability (NOD)

  • Leading Disability Employer

Dave Thomas Foundation

  • Best Adoption-Friendly Workplaces

Military Friendly

  • Best Military Spouse Employer
  • Military Friendly Brand

2018

Benevity

  • Corporate Goodness Award Winner

Comparably

  • Overall Best Company to Work For
  • Best Company for Happiness
  • Best Company for Professional Development
  • Best Companies for Perks and Benefits
  • Best Company for Compensation
  • Best Company for Managers
  • Best Company for Leadership
  • Best Company for Women
  • Best Company for Diversity
  • Best CEOs for Diversity: John Legere
  • Best CEOs for Women: John Legere
  • Best CEOs Seattle: John Legere
  • Best CEOs: John Legere

Dave Thomas Foundation

  • Best Adoption-Friendly Workplace

Ethisphere Institute

  • World’s Most Ethical Companies

GeekWire

  • CEO of the Year: John Legere

Glassdoor

  • Best Places to Work Employees’ Choice Awards
  • Highest Rated CEOs for Employees’ Choice Awards

Human Rights Campaign

  • 100% Score Corporate Equality Index

Forbes

  • Best Employer for New Graduates
  • Best Employers for Diversity

Fortune

  • Best Workplaces for Diversity
  • Best Workplaces for Parents
  • Best Workplaces for Millennials
  • Great Place to Work: Best Workplaces for Women
  • Fortune 100 Best Companies to Work For

Latino Leaders Magazine

  • Top 30 Best Employers for Latinos in the Nation

National LGBT Chamber of Commerce (NGLCC)

  • Best-of-the-Best Corporation for Inclusion

National Organization on Disability

  • Leading Disability Employer

U.S. Business Leadership Network and the American Association of People with Disabilities

  • Best Place to Work for Disability Inclusion

US Hispanic Chamber of Commerce

  • Corporation of the Year

Workforce 100

  • World’s Top Companies for HR

Military Friendly®

  • Nation’s Top Military Friendly® Employers
  • Designated a top Military Friendly Brand
  • Designated a top Military Friendly Company for Supplier Diversity
  • Designated a top Military Friendly Company

2017

Comparably

  • Best Managers at Large Companies
  • Top U.S. Companies for Diversity
  • Best Team Cultures (Large Companies)
  • Best Company Leaders
  • Companies with the Best Future Outlooks
  • Best Large Companies for Women
  • Best CEOs: John Legere

Glassdoor

  • Best Places to Work Employees’ Choice Awards
  • Highest Rated CEOs for Employees’ Choice Awards

Human Rights Campaign (HRC)

  • Corporate Equality Index, Best Place to Work for LGBT Equality

Fortune

  • Best Workplaces for Diversity
  • Best Workplaces for Parents

Latino Magazine

  • 100 Best Places for Latinos to Work

Military Friendly®

  • Nation’s Top Military Friendly® Employers

The Talent Board

  • 2017 North American Candidate Experience Award

U.S. Business Leadership Network and the American Association of People with Disabilities

  • Best Place to Work for Disability Inclusion

Dave Thomas Foundation

  • Best Adoption-Friendly Workplace

Ethisphere Institute

  • World’s Most Ethical Companies