Screen share in progress. End session. All information on this page is hidden from your Expert. All personal information on this page is hidden from your Expert. [](https://www.t-mobile.com) call [](tel:+18442221938) [Cart](https://www.t-mobile.com/cart) [Home](https://www.t-mobile.com/) [Help & Support](https://www.t-mobile.com/support) [1-800-T-MOBILE](tel:+18334524262) [My Account](https://www.t-mobile.com/my-account/dashboard) [Log in](https://www.t-mobile.com/signin?INTNAV=tNav%3AsubMenu%3ALogin) Screen share with an Expert [Logout](https://www.t-mobile.com/auth/lobo/signout) [Home Internet](https://www.t-mobile.com/home-internet/eligibility) - [English](https://www.t-mobile.com) - [Español](https://www.t-mobile.com) Cancel [](https://www.t-mobile.com) # These lines aren't eligible for Keep & Switch right now You may be eligible for other types of rebates. Visit [rebate support](http://promotions.t-mobile.com/) to find out more. # You’re eligible to submit maxLimitForRebates rebateTextToDisplay Get up to $totalRebate per line with Keep & Switch. Terms & Conditions For lines that were not eligible for Keep & Switch, visit [rebate support](http://promotions.t-mobile.com/). # Some rebates submitted You’ll receive a status tracking link at __contactPhoneNumber__. Reviews can take up to 15 days. For lines that were not eligible for Keep & Switch, visit [rebate support](http://promotions.t-mobile.com/). # Success! Rebates submitted You’ll receive a status tracking link at __contactPhoneNumber__. Reviews can take up to 15 days. For lines that were not eligible for Keep & Switch, visit [rebate support](http://promotions.t-mobile.com/). # You’ve submitted all of your rebates Why you're eligible - Number transfer - Bring Your Own Device - Device balance remaining ## Ready to submit ## Some of your numbers are still transferring to T-Mobile You may see a temporary number on each line. Estimated rebate: Retry We couldn’t submit this rebate. Please try again. ### Already submitted Estimated rebate: Tracking ID: Submitted ## Not eligible Not eligible - Submit Rebate - Done # You can submit up to maxLimitForRebates rebateTextToDisplay Deselect lines to continue.  OK # Terms & Conditions Limited time offer; subject to change. Qualifying device, credit, service, and port-in (Verizon, AT&T, Spectrum, Claro, Xfinity, Liberty, Cox, Carolina Wireless or UScellular) required. You must unlock device before port-out; ask us how. Device balance (incl. lease purchase option) up to $800 paid by virtual prepaid MasterCard (no cash access & expires in 6 months) which you can use online or in-store via accepted mobile payment apps. Allow 2 weeks after rebate submission. Tax excluded. Submit proof of balance & 90+ days in good standing with carrier & device within 30 days of port-in and be active and in good standing when processed; allow up to 15 days. Devices previously used for Keep & Switch are not eligible. We might ask for more information. Up to 4 lines. One offer per subscriber. T-Mobile Prepaid MasterCard is rebate/reimbursement or exchange on port-in; for any tax implications, consult a tax advisor. No money has been paid by you for the card. Card is issued by Sunrise Banks N.A., Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark of Mastercard International Incorporated. Use of this card constitutes acceptance of the terms and conditions stated in the Cardholder Agreement. # How your rebate works Keep & Switch rebates give you up to $totalRebates toward your device’s remaining balance. Remaining device balance on your $remainingBalance deviceModel Estimated rebate $estimatedRebate Up to $totalRebates paid by virtual prepaid MasterCard (no cash access & expires in 6 months) which you can use online or in-store via accepted mobile payment apps. Allow 2 weeks after rebate submission. Tax excluded. ## Hello! Want to stay logged in? To keep your accounts safe, you'll be automatically logged out in:  Yes, stay logged in No, log me out ## Share your screen while on a call or in store __Get guided support from an Expert in real time__ - For your security, personal info, tabs, and notifications are automatically hidden. - You can stop screen sharing at any time. - Experts can only see what’s on T-Mobile.com. - Don’t use screen share while driving or in any situation where it's unsafe to focus on your screen. By clicking 'Accept and continue,' you are consenting to allow the Expert to view your screen for assisted navigation. This session may be recorded. To learn more, please visit the 
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