T-Mobile offer details

Get the skinny on your device promotions.

Looking for rebate offers? Visit the T-Mobile Promotions Center.

Current promotions

Offers for consumers and business

Apple iPad ID240162

Promo Code: P691
Start Date: March 7, 2024
Credit: up to $9.59/mo. for 24 months

Walmart Smartphone ID240175​

Promo Code: P698
Start Date: March 7, 2024
Credit: up to $5.09 /mo. for 24 months &​ instant rebate​

Apple Watch ID240050​

Promo Code: P661
Start Date: March 7, 2024
Credit: up to $10.42/mo. for 24 months

Samsung Watch ID240190

Promo Code: P701
Start Date: February 22, 2024
Credit: up to $15.84/mo. for 24 months

Tablet ID240189

Promo Code: P700
Start Date: February 22, 2024
Credit: $8.34/mo. for 24 months

Apple Activate ID240183

Promo Code: P699
Start Date: February 22, 2024
Credit: up to $34.59/mo. for 24 months

Apple Retail Activate ID240156

Promo Code: P689
Start Date: February 8, 2024
Credit: up to or $33.34/mo. for 24 months

Apple Activate ID240148

Promo Code: P688
Start Date: February 8, 2024
Credit: up to $34.59/mo. for 24 months

Apple Activate ID240008

Promo Code: P611
Start Date: February 8, 2024
Credit: up to $26.25 /mo. for 24 months

Apple Activate ID240035

Promo Code: P673
Start Date: February 8, 2024
Credit: up to $13.13/mo. for 24 months

Smartphone Activate ID240034

Promo Code: P670
Start Date: February 1, 2024
Credit: up to $23.00/mo. for 24 months

Smartphone Activate ID240041

Promo Code: P664
Start Date: February 1, 2024
Credit: up to $41.67/mo. for 24 months

Smartphone Trade ID240039

Promo Code: P669
Start Date: February 1, 2024
Credit: up to $8.34/mo. for 24 months

Smartphone Trade ID240100

Promo Code: P666
Start Date: February 1, 2024
Credit: up to $12.50/mo. for 24 months

Smartphone Activate ID240033

Promo Code: P667
Start Date: February 1, 2024
Credit: up to $12.50/mo. for 24 months

Smartphone Trade ID240044

Promo Code: P656
Start Date: January 25, 2024
Credit: up to $20.84/mo. for 24 months

Samsung Trade ID240087

Promo Code: P655
Start Date: January 25, 2024
Credit: up to $14.63/mo. for 24 months

Samsung Tablet ID230386

Promo Code: P681
Start Date: January 25, 2024
Credit: $11.50/mo. for 24 months

Apple Trade ID240146

Promo Code: P677
Start Date: January 25, 2024
Credit: $41.67/mo. for 24 months

Apple Activate ID240131

Promo Code: P674
Start Date: January 25, 2024
Credit: up to $30.42/mo. for 24 months

Samsung Trade ID240068

Promo Code: P624
Start Date: January 17, 2024
Credit: $8.34/mo. for 24 months

Samsung Trade ID240067

Promo Code: P633
Start Date: January 17, 2024
Credit: $20.84/mo. for 24 months

Samsung Activate ID240062

Promo Code: P631
Start Date: January 17, 2024
Credit: $25.00/mo. for 24 months

Samsung Trade ID240064

Promo Code: P626
Start Date: January 17, 2024
Credit: $41.67/mo. for 24 months

Samsung Activate ID240063

Promo Code: P625
Start Date: January 17, 2024
Credit: $33.34/mo. for 24 months

Smartphone Activate ID240058

Promo Code: P638
Start Date: January 17, 2024
Credit: up to $33.34/mo. for 24 months

Apple Retail Trade ID240083

Promo Code: P653
Start Date: January 11, 2024
Credit: up to $33.34/mo. for 24 months

Apple Trade ID240079

Promo Code: P660
Start Date: January 11, 2024
Credit: up to or $8.34/mo. for 24 months

Apple Trade ID240077

Promo Code: P657
Start Date: January 11, 2024
Credit: up to or $33.34/mo. for 24 months

Apple Trade ID240078

Promo Code: P663
Start Date: January 11, 2024
Credit: up to $12.50/mo. for 24 months

Smartphone Trade ID240043

Promo Code: P649
Start Date: January 11, 2024
Credit: up to $41.67/mo. for 24 months

Smartphone Trade ID240037

Promo Code: P630
Start Date: January 11, 2024
Credit: up to $33.33/mo. for 24 months

Smartphone Activate ID240002

Promo Code: P484
Start Date: January 11, 2024
Credit: up to $16.67/mo. for 24 months

Apple Watch ID240094

Promo Code: P599
Start Date: January 4, 2024
Credit: $8.38/mo. for 24 months

Smartphone Trade ID230424

Promo Code: P622
Start Date: December 7, 2023
Credit: up to $20.75/mo. for 24 months

Smartphone Trade ID230324

Promo Code: P579
Start Date: November 16, 2023
Credit: up to $41.67/mo. for 24 months

Smartphone Activate ID230282

Promo Code: P578
Start Date: November 16, 2023
Credit: up to $20.84/mo. for 24 months

Walmart Activate ID230379

Promo Code: P614
Start Date: November 9, 2023
Credit: $3 /mo. for 24 months & $87 instant rebate

Samsung Watch ID230404

Promo Code: P613
Start Date: November 9, 2023
Credit: $14.59/mo. for 24 months

Samsung Trade ID230334

Promo Code: P575
Start Date: October 19, 2023
Credit: up to $14.63/mo. for 24 months

Smartphone Trade ID230335

Promo Code: P568
Start Date: October 19, 2023
Credit: up to $12.50/mo. for 24 months

Smartphone Activate ID230322

Promo Code: P573
Start Date: October 19, 2023
Credit: up to $23.00 /mo. for 24 months

Watch ID230262

Promo Code: P572
Start Date: October 19, 2023
Credit: $8.38/mo. for 24 months

Apple Activate ID230377

Promo Code: P593
Start Date: October 12, 2023
Credit: up to $29.17/mo. for 24 months

Samsung Trade ID230284

Promo Code: P560
Start Date: October 5, 2023
Credit: up to or $14.59/mo. for 24 months

Samsung Trade ID230277

Promo Code: P556
Start Date: October 5, 2023
Credit: up to or $8.34/mo. for 24 months

Samsung Activate ID230311

Promo Code: P545
Start Date: September 8, 2023
Credit: $14.63/mo. for 24 months

IoT ID230310

Promo Code: P542
Start Date: September 8, 2023
Credit: $4.50/mo. for 24 months

IoT ID230308

Promo Code: P543
Start Date: September 8, 2023
Credit: up to $7.25/mo. for 24 months

Smartphone Trade ID230073

Promo Code: P505
Start Date: August 24, 2023
Credit: up to 7.50/mo. for 24 months

Samsung Watch ID230224

Promo Code: P532
Start Date: August 24, 2023
Credit: up to $18.75/mo. for 24 months

Apple Trade ID230139

Promo Code: P453
Start Date: August 3, 2023
Credit: up to $8.34/mo. for 24 months

Apple Trade ID230138

Promo Code: P439
Start Date: August 3, 2023
Credit: up to $14.59/mo. for 24 months

Samsung Watch ID230005

Promo Code: P467
Start Date: July 26, 2023
Credit: up to $13.75/mo. for 24 months

Samsung Watch Buy 2 ID230033

Promo Code: P430
Start Date: July 26, 2023
Credit: up to $14.59/mo. for 24 months

IoT ID230012

Promo Code: P451
Start Date: July 13, 2023
Credit: up to $8.38/mo. for 24 months

Watch ID230029

Promo Code: P434
Start Date: July 13, 2023
Credit: $6.75/mo. for 24 months

Smartphone Activate ID230020

Promo Code: P441
Start Date: July 6, 2023
Credit: up to $16.71/mo. for 24 months

Smartphone Activate ID230014

Promo Code: P455
Start Date: July 6, 2023
Credit: up to $20.75/mo. for 24 months

Tablet ID230039

Promo Code: P428
Start Date: July 6, 2023
Credit: up to $7/mo. for 24 months

2023 Samsung Tablet P6

Promo Code: P372
Start Date: April 27, 2023
Credit: up to $22.92/mo. for 24 months

2023 SyncUP Tracker P1

Promo Code: P283
Start Date: January 26, 2023
Credit: up to $4.00/mo. for 24 months

Didn't find what you were looking for?

Current T-Mobile for Business-only offers can be found in the carousel below. Or visit past offers from 2019, 2018, 2017.

 

Current business promotions

Offers just for T-Mobile for Business

Bus Apple Activate ID240152

Promo Code: P687
Start Date: February 15, 2024
Credit: Get 26.25/mo. for 24 months

Bus Apple Activate ID240154

Promo Code: P685
Start Date: February 15, 2024
Credit: up to $30.42/mo. for 24 months

Bus Samsung Activate ID240052

Promo Code: P642
Start Date: January 18, 2024
Credit: up to $18.75/mo. for 24 months

Bus Samsung Activate ID240055

Promo Code: P640
Start Date: January 18, 2024
Credit: up to $41.67/mo. for 24 months

Bus Phone Activate ID240057

Promo Code: P641
Start Date: January 18, 2024
Credit: up to $12.50/mo. for 24 months

Bus Samsung Tablet ID240025

Promo Code: P639
Start Date: January 18, 2024
Credit: up to $11.50/mo. for 24 months

Bus Samsung Tablet ID240024

Promo Code: P643
Start Date: January 18, 2024
Credit: up to $9.46/mo. for 24 months

Bus Samsung Activate ID240053

Promo Code: P636
Start Date: January 18, 2024
Credit: up to $16.67/mo. for 24 months

Bus Samsung Activate ID240054

Promo Code: P634
Start Date: January 18, 2024
Credit: up to $33.34/mo. for 24 months

Bus Apple Activate ID240017

Promo Code: P608
Start Date: January 11, 2024
Credit: up to $25/mo. for 24 months

Bus Smartphone ID240011

Promo Code: P569
Start Date: January 11, 2024
Credit: up to $8.75/mo. for 24 months

Bus IoT ID240045

Promo Code: P644
Start Date: January 11, 2024
Credit : up to $3.50/mo. for 24 months

Bus Phone Activate ID240056

Promo Code: P635
Start Date: January 11, 2024
Credit : up to $29.17/mo. for 24 months

Bus Apple Activate ID230434

Promo Code: P645
Start Date: December 28, 2023
Credit : up to $17.92/mo. for 24 months

Bus Apple Activate ID230427

Promo Code: P618
Start Date: November 22, 2023
Credit: up to $30.42/mo. for 24 months

Bus Samsung Activate ID230330

Promo Code: P565
Start Date: October 12, 2023
Credit : up to $41.67/mo. for 24 months

Bus Samsung Activate ID230329

Promo Code: P574
Start Date: October 12, 2023
Credit : up to $33.34/mo. for 24 months

Bus Samsung Activate ID230328

Promo Code: P558
Start Date: October 12, 2023
Credit : up to $16.67/mo. for 24 months

Bus Smartphone Activate ID230296

Promo Code: P561
Start Date: October 05, 2023
Credit : up to $25.00/mo. for 24 months

Bus Smartphone Activate ID230297

Promo Code: P549
Start Date: October 05, 2023
Credit : up to $20.83/mo. for 24 months

Bus Apple Activate ID230191

Promo Code: P524
Start Date: September 15, 2023
Credit : up to $20.84/mo. for 24 months

Bus Apple Activate ID230191

Promo Code: P524
Start Date: September 15, 2023
Credit : up to $20.84/mo. for 24 months

Bus Apple Activate ID230193

Promo Code: P525
Start Date: September 15, 2023
Credit : up to $34.58/mo. for 24 months

Bus Apple Activate ID230192

Promo Code: P526
Start Date: September 15, 2023
Credit : up to $30.42/mo. for 24 months

Bus Apple Activate ID230212

Promo Code: P534
Start Date: September 15, 2023
Credit : up to $34.59/mo. for 24 months

Bus Internet ID230222

Promo Code: P533
Start Date: August 31, 2023
Credit : up to $8.25/mo. for 24 months

Bus Apple iPad ID230107

Promo Code: P481
Start Date: August 24, 2023
Credit Value: $19.17/mo. for 24 months

Bus Samsung Activate ID230113

Promo Code: P486
Start Date: July 26, 2023
Credit: $41.67/mo. for 24 months

Bus Samsung Activate ID230116

Promo Code: P477
Start Date: July 26, 2023
Credit: $16.67/mo. for 24 months

Bus Samsung Activate ID230112

Promo Code: P478
Start Date: July 26, 2023
Credit: $33.34/mo. for 24 months

Bus Samsung Activate ID230076

Promo Code: P485
Start Date: July 26, 2023
Credit: $41.67/mo. for 24 months

Bus Samsung Tablet ID230010

Promo Code: P447
Start Date: July 13, 2023
Credit: $8.34/mo. for 24 months

Bus IoT ID230013

Promo Code: P442
Start Date: July 13, 2023
Credit: $3.50/mo. for 24 months

Bus Smartphone Activate ID230074

Promo Code: P462
Start Date: July 13, 2023
Credit: Up to $12.50/mo. for 24 months

Bus Smartphone Activate ID230070

Promo Code: P465
Start Date: July 13, 2023
Credit: $8.75/mo. for 24 months

Bus Tablet ID230003

Promo Code: P452
Start Date: July 13, 2023
Credit: $7.00/mo. for 24 months

Bus Smartphone ID230050

Promo Code: P414
Start Date: July 6, 2023
Credit: $41.67/mo. for 24 months

TFB 2023 Apple Upgrade P1

Promo Code: P422
Start Date: June 15, 2023
Credit: $17.92/mo. for 24 months

TFB 2023 Samsung UpgradeP2

Promo Code: P417
Start Date: June 15, 2023
Credit: $33.34/mo. for 24 months

TFB 2023 Samsung Upgrade P1

Promo Code: P419
Start Date: June 15, 2023
Credit: $18.75/mo. for 24 months

TFB 2023 Google Activate P6

Promo Code: P398
Start Date: May 11, 2023
Credit: $20.84/mo. for 24 months

TFB 2023 Samsung Activate P27

Promo Code: P358
Start Date: April 27, 2023
Credit: $33.34/mo. for 24 months

TFB 2023 Samsung Activate P30

Promo Code: P356
Start Date: April 27, 2023
Credit: $16.67/mo. for 24 months

TFB 2023 Samsung Activate P31

Promo Code: P386
Start Date: April 27, 2023
Credit: $18.75/mo. for 24 months

TFB 2023 Connected Device P7

Promo Code: P369
Start Date: April 06, 2023
Credit: $11.00/mo. for 24 months

TFB 2023 Apple Activate P15

Promo Code: P376
Start Date: April 6, 2023
Credit: $34.59/mo. for 24 months

TFB 2023 Apple Activate P8

Promo Code: P346
Start Date: March 2, 2023
Credit: $18.75/mo. for 24 months

TFB 2023 Apple iPad P2

Promo Code: P320
Start Date: February 16, 2023
Credit: $19.17/mo. for 24 months

TFB 2023 Samsung Activate P15

Promo Code: P307
Start Date: February 02, 2023
Credit: $41.67/mo. for 24 months

TFB 2023 Samsung Activate P2

Promo Code: P302
Start Date: February 02, 2023
Credit: $33.34/mo. for 24 months

TFB 2023 Samsung Activate P18

Promo Code: P308
Start Date: February 02, 2023
Credit: $16.67/mo. for 24 months

TFB Q1 2023 Free Google Pixel 6a w/Select Plan AAL

Promo Code: P256
Start Date: January 11, 2023
Credit: $18.75/mo. for 24 months

TFB Q1 2023 $700 Off iPhones w/Ultimate Plan AAL

Promo Code: P255
Start Date: January 11, 2023
Credit: $29.17/mo. for 24 months

TFB Q1 2023 $500 Off iPhones w/Advanced Plan AAL

Promo Code: P242
Start Date: January 11, 2023
Credit: $20.84/mo. for 24 months

TFB Q1 2023 $800 Off iPhones w/Ultimate+ for iPhone Plan AAL

Promo Code: P233
Start Date: January 11, 2023
Credit: $33.34/mo. for 24 months

TFB Q4 2022 Free Google Pixel 7 on Advanced

Promo Code: P173
Start Date: October 6, 2022
Credit: up to $ 25/mo. for 24 months

TFB Q4 2022 $800 Off Samsung w/Ultimate Plan AAL

Promo Code: P171
Start Date: October 5, 2022
Credit: up to $33.34/mo. for 24 months

TFB: Targeted Sprint Base Feature Rugged Migrate (MAP) & Upgrade On Us

Promo Code: P167
Start Date: October 5, 2022
Credit: up to $8.75/mo. for 24 months

TFB: Sprint Base Migrate (MAP) & Upgrade Offer - Rugged Smart Device On Us

Promo Code: P172
Start Date: October 5, 2022
Credit: up to $8.75/mo. for 24 months

TFB Q4 2022 $400 Off Samsung w/Select Plan AAL

Promo Code: P170
Start Date: October 5, 2022
Credit: up to $ 16.67/mo. for 24 months

TFB Q4 2022 $600 Off Samsung w/Advanced Plan AAL

Promo Code: P169
Start Date: October 5, 2022
Credit: up to $25/mo. for 24 months

TFB Q4 2022 Free Google Pixel 6a 5G ON US on Select

Promo Code: P168
Start Date: October 5, 2022
Credit: up to $18.75/mo. for 24 months

TFB Q3 2022 Apple iPhone 13 ON US w/AAL

Promo Code: P166
Start Date: September 16, 2022
Credit: up to $ 30.42/mo. for 24 months

TFB Q3 2022 iPad 9th gen ON US

Promo Code: P146
Start Date: September 9, 2022
Credit: up to $ 19.17/mo. for 24 months

TFB Q3 2022 $700 Off iPhones w/Advanced Plan or Greater AAL

Promo Code: P138
Start Date: September 9, 2022
Credit: up to $ 29.17/mo. for 24 months

TFB 2022 Connected Device P2

Promo Code: P145
Start Date: August 31, 2022
Credit: up to $ 8.25/mo. for 24 months

TFB Q3 2022 Free Ruggeds w/50 for $650 AAL

Promo Code: P139
Start Date: August 24, 2022
Credit: up to $ 8.75/mo. for 24 months

TFB Q3 2022 Samsung Z Flip4 Free

Promo Code: P104
Start Date: August 10, 2022
Credit: up to $ 41.67/mo. for 24 months

TFB Q3 2022 iPhone SE3 On Us w/AAL

Promo Code: P078
Start Date: August 10, 2022
Credit: up to $ 18.75/mo. for 24 months

Get the Google Pixel 6A Free

Promo Code: T077
Start Date: July 21, 2022
Credit: up to $18.75/mo. for 24 months

TFB Q3 2022 Free Affordables w/AAL

Promo Code: P069
Start Date: July 13, 2022
Credit: up to $12.50/mo. for 24 months

TFB: Targeted LS Base Migrate & Upgrade Non-Handset Device Offer

Promo Code: P070
Start Date: July 13, 2022
Credit: up to $ 8.34/mo. for 24 months

TFB: UMTS Network Retirement Non-Handset Offer

Promo Code: P030
Start Date: May 04, 2022
Credit: up to $ 8.34/mo. for 24 months

TFB: Magenta Base Upgrade Offer - UMTS Shutdown Tier 1

Promo Code: T975
Start Date: April 6, 2022
Credit: up to $ 8.34/mo. for 24 months

TFB: Magenta Base Upgrade Offer - UMTS Shutdown Tier 2

Promo Code: T981
Start Date: April 6, 2022
Credit: up to $ 20.84/mo. for 24 months

TFB: Magenta Base Upgrade Offer - UMTS Shutdown Tier 4

Promo Code: T979
Start Date: April 6, 2022
Credit: up to $ 33.34/mo. for 24 months

TFB: Magenta Base Upgrade Offer - UMTS Shutdown Tier 3

Promo Code: T982
Start Date: April 6, 2022
Credit: up to $ 25/mo. for 24 months

TFB Q2 2022 Free Samsung A7 Lite Tablet

Promo Code: T964
Start Date: April 1, 2022
Credit: up to $ 8.34/mo. for 24 months

TFB 2022 Tablet On Us

Promo Code: T859
Start Date: April 1, 2022
Credit: up to $ 7.00/mo. for 24 months

TFB 2022 Geotab Fleet Tracker On Us

Promo Code: T869
Start Date: April 1, 2022
Credit: up to $ 3.50/mo. for 24 months

TFB 2022 Upgrade P3

Promo Code: T907
Start Date: January 26, 2022
Credit: $33.34/mo. for 24 months

TFB 2022 Upgrade P4

Promo Code: T908
Start Date: January 26, 2022
Credit: $8.34/mo. for 24 months

TFB 2022 Google Activate P1

Promo Code: T880
Start Date: January 7, 2022
Credit: $25.00/mo. for 24 months

Didn't find what you were looking for?

Visit past offers from 2019, 2018, 2017.

Current rebate promotions

Offers for consumers

Apple Activate ID230423

Promo Code: 230423
Start Date: December 14, 2023
Credit: $100

Accessories ID230358

Promotional Code: 230358
Start Date: November 16, 2023
Rebate Value: up to $150

Accessories ID230359

Promotional Code: 230359
Start Date: November 16, 2023
Rebate Value: up to $130

Costco Activate ID230214

Promo Code: 230214
Start Date: September 29, 2023
Credit: $250

Switch ID230226

Promotional Code: 230226
Start Date: September 7, 2023
Promo Value: $100

Bus Rebate ID230187

Promo Code: 230187
Start Date: August 24, 2023
Rebate Value: $230

Internet ID230173

Promo Code: 230173
Start Date: August 24, 2023
Rebate Value: $150

Bus Rebate ID230172

Promo Code: 230172
Start Date: August 10, 2023
Rebate Value: Up to $250

Accessories ID230121

Promo Code: 230121
Start Date: July 20, 2023
End Date: August 2, 2023
Rebate Value: $100

TFB 2023 Activate P6

Promo Code: TFB2023ActivateP6
Start Date: July 15, 2023
End Date: August 2, 2023
Rebate Value: $100

2023 Switch P9

Promotional Code: 2023SWITCHP9
Start Date: March 30, 2023
Rebate Value: $50

Didn't find what you were looking for?

Visit past offers from 2020, 2019, 2018, 2017.

Frequently asked questions

Why do you charge me the full monthly Equipment Installment Payment (EIP) every month?

The device you are financing has a monthly recurring payment. For this promotion, we give you a monthly bill credit to offset all, or a portion of, that monthly payment for the length of the EIP Agreement. Look for the credit in the “Equipment” section on your bill each month.

What if I don’t want to sign up to finance my device?

EIP financing is required to get this promotional rate on the device.

What if I pay off my EIP early?

You can always pay off your EIP early. You will continue to receive the monthly promotional bill credit for the length of the original EIP agreement.

Do I have to sign up for a rate plan?

Yes. See specific promotional eligibility rule for each promotion; service is required.

If I cancel the rate plan later or my service, can I still keep the device with the discount?

Generally no, T-Mobile service is a requirement for the promotional pricing. When you cancel service, the monthly bill credits will stop and you will need to pay the full balance on your device.

Contact us before canceling wireless service to determine if you are able to continue device payments, or credits stop & remaining balance at full price is due.

Do I have to pay Taxes?

Yes, taxes on the device are due at time of purchase.

What’s the difference between this and a 2 year service contract?

T-Mobile doesn’t have a service contract, you can cancel your service any time you choose, but it may impact your continued eligibility for the bill credit.

While you don’t have a service contract, you do have an EIP agreement which includes monthly payments on your device.

Will my credit continue if my account is suspended?

Yes, your credit will continue for the length of the EIP agreement even if your account is suspended. However, your bill credits will stop if your account is canceled and you will need to pay the full balance on your device.

What if I upgrade to a new phone in the next year?

The promotional bill credits apply to your current device and EIP agreement. Bill credits will stop if you JUMP! to a new device.

Am I eligible for new promotions if I still have an open EIP agreement on a single line?

Yes, as long as you have available credit on your account, you are able to have multiple EIP agreements on the same line (Example: phone EIP and accessory EIP). However, you are not able to have multiple EIP promotional bill credits on the same device.

Can I stack this offer with Carrier Freedom?

Yes, currently you are able to take advantage of both offers.

Note: this may vary in the future.

Please read the specific offer disclaimer found at https://t-mobile.com/promotionaloffers for your specific offer’s eligibility and rules.

What happens to my bill credits if I return my device?

If you return your device all EIP charges and credits will be reversed.

What happens if I return one of the devices in a Buy One, Get One (BOGO) offer, but keep the other?

A BOGO promotion requires two devices to be eligible and active. Promotional credits will stop if one of the two devices is returned.

Can I have multiple promotions on the same billing account (BAN)?

Yes, multiple promotions can be on the same account, but only one EIP promotional bill credit per device.

What happens to my promotional device credits if I change my current account to a new account do a change of responsibility, change my phone number, I complete a warranty Exchange, or complete an exchange in remorse period?

This will not impact your eligibility for the promotion. The bill credits will continue during the promotional period if my account remains in good standing.

What if I become ineligible, can I become eligible again?

Yes, your bill credits will begin again and continue as long as you stay eligible for the promotion. You will not receive bill credits for the time you were not eligible.

Where can I see information about the eligibility rules for my promotion?

Your promotion eligibility rules are listed on the www.T-Mobile.com/PromotionalOffers page. To find your promo ID log on your My T-Mobile account. There is also a link in the SMS you received upon offer confirmation.

What happens to the EIP if I cancel service?

If your Equipment Installment Plan was initiated between 7/31/20 and 8/27/20 and you cancel wireless service, the promotional credits will end and the remaining EIP balance on the required finance agreement becomes due on your final bill.

Additionally, promotional credits from the promotions listed below will end and the remaining EIP balance on the required finance agreement becomes due on your final bill if you cancel service:

  • 2022 Samsung Activate P16
  • 2022 Samsung Activate P17
  • 2022 Samsung Trade P49
  • 2022 Samsung Trade P48
  • 2022 Apple Trade P40
  • 2022 Apple Trade P41
  • 2022 Apple Trade P42
  • 2022 Apple Trade P36
  • 2022 Apple Buy 2 P5
  • 2022 Smartphone Activate P3

If your Equipment Installment Plan was initiated prior to 7/30/20 or after 8/28/20, you must call CARE at 1-800-TMOBILE to cancel service and request continuation of monthly installments on your eligible smartphone(s). Or, if you have already cancelled service, you must call CARE within 60 days of cancellation to request continuation of monthly installments.

Does canceling my service change Warranty/Insurance Policies?

Your device will be covered by the manufacturer warranty if you meet their requirements. Please contact the manufacturer directly for assistance. For insurance, you will no longer be eligible for insurance on your device through T-Mobile.

What is the unlock policy for devices?

If your device is paid in full and has been used for 40 day or more on our network, you may request an unlock when you contact us to cancel. Once unlocked, you can use your device with the carrier of your choice.

What devices qualify?

If your Equipment Installment Plan was initiated between 7/31/20 and 8/27/20 and you cancel wireless service the promotional credits will end and the remaining EIP balance on the required finance agreement becomes due on your final bill, regardless of the device associated to the EIP.

Any voice device that has an EIP with a qualifying promotion (see promotions above to see which qualify) created on or after 7/23/2017 through 7/30/20 or after 8/28/20 qualifies for this option. Tablets, Mobile Internet devices, and Accessories do not qualify.