Lifeline Program

The Lifeline program offers discounted telecommunications service for qualified low-income customers. Under the Lifeline program, qualified customers can receive a discount on their monthly wireless telecommunications service.

Available in nine states and Puerto Rico.
T-Mobile is authorized to offer discounts through the Lifeline program in the states listed here:
 

  • Florida, Kentucky, Minnesota, Mississippi, New Mexico, Pennsylvania, Virginia, and Washington
    Lifeline applicants are required to use the FCC Universal Lifeline Application Form to apply for Lifeline. Download the FCC Universal Lifeline Application Form.

    Lifeline applicants are required to use the FCC Universal Household Worksheet to validate that each household only receives one Lifeline benefit. Download the FCC Universal Household Worksheet.

    To help you through the application process, T-Mobile has created a guide with tips, best practices, and submission instructions. Download the Guide.

  • Texas
    Texas residents must apply through the Texas Low Income Discount Administrator. Apply via the online self-enrollment form or by calling 1-866-454-8387.

  • Puerto Rico
    Puerto Rico residents can get more information and learn how to apply for Lifeline by visiting the T-Mobile Puerto Rico Lifeline site.


To learn more about the Lifeline program, check out the T-Mobile Lifeline Brochure. You will need the free Adobe Acrobat Reader to view the Lifeline and Link Up brochures and applications.

Questions about T-Mobile Lifeline?

The Lifeline program can save qualified T-Mobile customers at least $9.25 a month. Qualified residents of Federally Recognized Tribal Lands may receive service for as little as $1 per month.

T-Mobile generally offers a traditional postpaid Lifeline rate plan for $19.99 per month minus the applicable Lifeline discount. This Lifeline rate plan includes unlimited voice calls. Additionally, T-Mobile may make various other offers available in select states.

You may qualify for Lifeline if your Household income is at or below 135% of the Federal Poverty Guidelines or if you or your eligible dependent(s) currently participate in any of the following programs:

  • Supplemental Security Income (SSI)
  • Supplemental Nutrition Assistance Program (SNAP) or Food Stamps
  • Medicaid
  • Federal Public Housing Assistance (FPHA)
  • Bureau of Indian Affairs General Assistance
  • Food Distribution Program on Indian Reservation (FDPIR)
  • Head Start (must satisfy income qualifying standard)

Yes. T-Mobile offers Lifeline service in select states and only where it is designated as an Eligible Telecommunications Carrier. Lifeline is a Federal benefit that is not transferable to any other person. Lifeline service is available for only one line per Household. A Household cannot receive benefits from multiple providers. Under federal rule a Household is defined, for purposes of the Lifeline program, as any individual or group of individuals living at the same address that share income and expenses. Violation of the one-per Household rule will result in the subscriber’s de-enrollment from the program and possible criminal prosecution by the U.S. Government. Lifeline benefits are limited to one wireless or landline telephone number per Household. Lifeline benefits cannot be applied to charges you incurred or paid prior to qualifying for Lifeline assistance. Other terms and conditions apply.

The Lifeline program can save qualified T-Mobile customers at least $9.25 a month. Qualified residents of Federally Recognized Tribal Lands may receive service for as little as $1 per month.

T-Mobile generally offers a traditional postpaid Lifeline rate plan for $19.99 per month minus the applicable Lifeline discount. This Lifeline rate plan includes unlimited voice calls. Additionally, T-Mobile may make various other offers available in select states.

You may qualify for Lifeline if your Household income is at or below 135% of the Federal Poverty Guidelines or if you or your eligible dependent(s) currently participate in any of the following programs:

  • Supplemental Security Income (SSI)
  • Supplemental Nutrition Assistance Program (SNAP) or Food Stamps
  • Medicaid
  • Federal Public Housing Assistance (FPHA)
  • Bureau of Indian Affairs General Assistance
  • Food Distribution Program on Indian Reservation (FDPIR)
  • Head Start (must satisfy income qualifying standard)

Yes. T-Mobile offers Lifeline service in select states and only where it is designated as an Eligible Telecommunications Carrier. Lifeline is a Federal benefit that is not transferable to any other person. Lifeline service is available for only one line per Household. A Household cannot receive benefits from multiple providers. Under federal rule a Household is defined, for purposes of the Lifeline program, as any individual or group of individuals living at the same address that share income and expenses. Violation of the one-per Household rule will result in the subscriber’s de-enrollment from the program and possible criminal prosecution by the U.S. Government. Lifeline benefits are limited to one wireless or landline telephone number per Household. Lifeline benefits cannot be applied to charges you incurred or paid prior to qualifying for Lifeline assistance. Other terms and conditions apply.

Notice

Pennsylvania Applicants: Pennsylvania consumers with unresolved disputes regarding Lifeline services may contact the Public Utility Commission’s Bureau of Consumer Services at 1-800-692-7380 for assistance in resolving their issues.