Lifeline Program

The Lifeline program offers discounted telecommunications service for qualified low-income customers. Under the Lifeline program, qualified customers can receive a discount on their monthly wireless telecommunications service.

Available in nine states and Puerto Rico.
T-Mobile is authorized to offer discounts through the Lifeline program in the states listed here:

Florida and Minnesota

Lifeline applicants may apply for Lifeline using the Lifeline National Verifier Application Form.

Kentucky, Mississippi, New Mexico, Pennsylvania, Virginia, and Washington

Lifeline applicants may apply for Lifeline directly through the National Verifier or submit the Lifeline National Verifier Application Form to the Lifeline Support Center. If you have any questions regarding your eligibility, please contact the Lifeline Support Center.

Once you have completed the application process and have received eligibility notification from the National Verifier, please print and submit the T‑Mobile Lifeline Enrollment Form to receive service from T-Mobile.

Texas
Texas residents must apply through the Texas Low Income Discount Administrator. Apply via the online self-enrollment form or by calling 1-866-454-8387. For more information, check out the T‑Mobile Lifeline Brochure for Texas.

Puerto Rico
Puerto Rico residents can get more information and learn how to apply for Lifeline by visiting the T‑Mobile Puerto Rico Lifeline site.

To learn more about the Lifeline program, check out the T‑Mobile Lifeline Brochure.

You will need the free Adobe Acrobat Reader to view the Lifeline and Link Up brochures and applications.

Notice

Pennsylvania Applicants: Pennsylvania consumers with unresolved disputes regarding Lifeline services may contact the Public Utility Commission’s Bureau of Consumer Services at 1-800-692-7380 for assistance in resolving their issues.