Do I have to pay a down payment for a new device on JUMP! On Demand?

Starting in August 2018, a device down payment may be required regardless of the type of device.

I don’t want an upfront payment. Can I get a JUMP! On Demand device with no upfront cost?

Device pricing is based on several criteria. Our award-winning Mobile Experts will be happy to help you find the right JUMP! On Demand device to fit your specific needs and budget. If you’d rather call us, you can learn more about which devices are part of the JUMP! On Demand program by talking to a representative at 1-800-T-MOBILE .

Is there a limit to how many devices a customer can lease through JUMP! On Demand?

Yes, the limit is 12 per line (one per month in a year). Customers can have up to 12 lines on each account.

Who is eligible for JUMP! On Demand?

New and current postpaid customers are eligible for JUMP! On Demand. Simple Choice No Credit and T-Mobile No Credit Check customers are not eligible at this time, nor are prepaid customers.

How do I know which phones are eligible for JUMP! On Demand?

Eligible phones will be clearly displayed at T-Mobile retail stores, and our award-winning Mobile Experts will be happy to help you find the right JUMP! On Demand device to fit your specific needs. If you’d rather call us, you can learn more about which devices are part of the JUMP! On Demand program by talking to a representative at 1-800-T-MOBILE .

What happens if I lose my device, or if it gets damaged before I can trade it in? What if it doesn't pass the inspection?

With JUMP! On Demand, when you bring in your current phone to swap out for a new one, it will need to be in good working condition. If the device is damaged, the fees range from $40 up to $350 per the amount of damage, depending on the device. We highly recommend adding handset insurance for ultimate peace of mind. Protection<360>® covers accidental damage, mechanical breakdown, loss, and theft, and provides a replacement phone up to two times in twelve months after the deductible or any processing fees are paid. If a device is damaged and does not pass inspection at trade-in, you must file a claim for the damaged device through Protection<360>® and pay the deductible or any processing fee to replace it before a trade-in for an upgrade can be initiated. However, this can be handled in one visit to a participating T-Mobile store. If you want to file a device protection claim but not process an upgrade, you can call the vendor directly without a store visit.

How does JUMP! On Demand work?

With JUMP! on Demand you have the freedom upgrade anytime you like, up to every thirty days! Here’s how it works: Lease a new device for 18 months with JUMP! On Demand for a low, upfront cost on most base models with approved credit. Models with increased memory or premium features may require a larger upfront payment. Whenever you want to upgrade, simply bring in the last phone you got with JUMP! On Demand for inspection to ensure it’s in working order and swap it out for a new one.

Do I need to be on a specific service plan to qualify for JUMP! On Demand?

Any customer on a postpaid plan with qualifying credit can get a new smartphone with JUMP! On Demand. (T‑Mobile ONE No Credit Check & Simple Choice No Credit plans are not included.)

Which phones can I get with JUMP! On Demand?

Most of the latest flagship devices like the Samsung Galaxy, iPhone and other select affordable smartphones are eligible. Visit your local T‑Mobile Retail store to explore your options!

How much will my phone cost on Jump! On Demand?

Monthly pricing varies by device, please visit a T-Mobile retail store or dial #611 to explore your options.

I already have JUMP! On Demand. How can I upgrade to a new phone?

If you are a T-Mobile customer and already have JUMP! on Demand, you can upgrade in any T-Mobile retail store. Or you can call 611.

How can I get JUMP! on Demand?

To sign up for JUMP! on Demand, call 1-800-T-MOBILE . If you are an existing T-Mobile customer and want to add JUMP! on Demand, call 611.

How often can I upgrade with JUMP! On Demand?

Upgrade anytime, up to once every 30 days on JUMP! On Demand!

Can I move to JUMP! On Demand if I currently have JUMP!?

When you are ready to upgrade, you can get a new smartphone with JUMP! On Demand. We will apply the trade-in value of your current device toward your EIP and you will need to pay off any remaining EIP balance. Then the JUMP! feature will be removed and the ability to upgrade whenever you want will be included in your monthly phone payment.

Lease a new cell phone for less money down.

With JUMP! On Demand, new and current postpaid customers can lease a great device for zero to little down with low monthly payments—no matter your credit score.

Credit check may be required. See full terms

Some of the amazing phones you can choose from.

Choose from select top brands and get as low as $0 down no matter your credit score, when you join T-Mobile and lease to own a phone or other eligible device. See this deal.

Oneplus
Nord N10 5G

$0 down + $13/mo. for 18-mo. Lease

For well-qualified customers. If you cancel wireless service remaining balance is due. Qualifying service required. Plus tax.

Samsung
Galaxy A12

$0 down + $8.25/mo. for 18-mo. Lease

For well-qualified customers. If you cancel wireless service remaining balance is due. Qualifying service required. Plus tax.

Revvl
6 Pro 5G

$0 down + $9.25/mo. for 10-mo. Lease

For well-qualified customers. If you cancel wireless service remaining balance is due. Qualifying service required. Plus tax.

Apple
iPhone 12 64GB

$75 down + $26.84/mo. for 18-mo. Lease

For well-qualified customers. If you cancel wireless service remaining balance is due. Qualifying service required. Plus tax.

Qualify and finance a phone for $0 down—just for paying your bill on time.

With Smartphone Equality™, financing 12 months of on-time payments qualifies you for our best pricing on leasing new phones and tablets.

Get phone finance details

Qualifying plan required.

Here’s how it works when your lease is up.

Upgrade to a new device.

Bring your leased device to a T-Mobile store and swap it out, up to once a month. See full terms

Find a store

Pay it off in 9 payments.

You can elect to pay it off over 9 months following the end of your lease.

Check it out

Purchase your device.

After your lease ends, a charge will appear on your bill for the remaining purchase-option price of your device, plus taxes.

Turn in your device.

Once you’ve made all your payments, you can visit a T-Mobile store and turn in the leased device, provided it is still in good condition.

Find a store

How to pay off your device in nine monthly payments.

You can use our Purchase Option Installment Plan (POIP), which is a no-interest, nine-month installment plan. You will be notified when you are eligible to take this option.

Sign up for POIP on My T-Mobile:

Log in to My T-Mobile.
Click Billing.
Under 'JUMP! On Demand lease' click View lease details.
Click Get Installment Plan.
Review the payment information. A payment is due for the taxes today and then there will be nine monthly payments.
Enter payment details, then click Agree & continue.
Complete the e-signature process.
Once the transaction is complete, a confirmation message displays.

Sign up for POIP on the T-Mobile App:

Launch the T-Mobile App.
Under 'Billing & Payments,' tap Lease ending soon. Take action.
Tap Get installment plan.
Review the payment information. A payment is due for the taxes today and then there will be nine monthly payments.
Enter payment details, then tap Agree & continue.
Complete the e-signature process. This may require the agreement to be emailed and authorized on a computer.
Once the transaction is complete, a confirmation message displays.

Take the next step.

Find the perfect plan

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Discover the largest nationwide 5G network.

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Capable device required. See full terms