Save time and avoid fees.
Setting up your own payment arrangement is quick and easy in the T-Mobile app or online.
Watch the video to learn how to set up, edit, and view the status of your payment arrangement.
Payment arrangements are available only to certain customers who need assistance in paying their bill – late fees may still apply.
If your account is 31 days or more past due, then you must pay the 31+ days past due amount before you can set up a payment arrangement.
Setting up a payment arrangement is simple and free through the T-Mobile app or on My T-Mobile. If you would rather have a customer service representative set it up for you, there’s an $8 payment support fee that will appear on your next bill.
You can change or add a secured payment method to your payment arrangement in the T-Mobile app or on My T-Mobile; however, once a payment arrangement has been set up, the payment dates cannot be changed. If your payment arrangement is cancelled or payments fail, then your account could be immediately suspended. Please make sure you can fulfill the payment terms before submitting.