You can pre-order your accessory now. Here are important things to know about pre-ordering :
Once your accessory becomes available, we will ship according to your pre-order date. All orders are processed on a first-come, first-served basis. Please note that if you order multiple devices in a single order, we will wait for all devices to become available before we can ship your order.
We will charge your credit card when your accessory is actually shipped.
All items will ship together when your pre-ordered accessory is available. If you add any currently available devices or accessories to your pre-order they will not ship separately. We highly recommend making a separate order if you would like your accessories sooner.
If your change your mind, no worries. All pre-orders are supported by our standard return and cancellation policy.
Yes. We recommend initiating a trade-in after you have received your pre-ordered accessory. Be sure to select the "Trade-in Later" option during check-out. Note: You must trade in your accessory(s) to qualify for our ETF reimbursement program.
In order to qualify for our ETF reimbursement program, you must (1) be switching from a postpaid plan on a contract with another carrier and (2) transfer your current numbers to T-Mobile. You would also (3) need to trade-in a mobile phone or tablet and purchase a new device with T-Mobile on a qualifying postpaid Simple Choice plan (you would not be able to sign up for a T-Mobile prepaid or Simple Choice Family Plan with no credit check). You can apply up to 12 lines; all lines must be activated in the same T-Mobile market with the same billing address.