New breakthrough capabilities in T-Mobile's app let people switch to the Un-carrier in minutes, see how T-Mobile’s industry-leading network stacks up against their current provider and even experience T-Mobile’s network for FREE before they switch

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<strong>BELLEVUE, Wash — August 31, 2022 —</strong>Breaking up <s>is</s> was hard to do. T-Mobile (NASDAQ: TMUS) today added new innovative features to its flagship app to simplify the frustrating, friction-filled, time-consuming process of switching wireless companies. Now with <strong>Easy Switch</strong>, people can move over to the Un-carrier in as little as five minutes with their current unlocked eSIM-compatible smartphone, taking the process from an hours-long ordeal to a few simple steps that can be done from the comfort of their couch. And they can do so with confidence thanks to <strong>Network Pass</strong>, a new feature enabling consumers and businesses to experience unlimited data on T-Mobile’s award-winning network for FREE for three months. The Un-carrier is also helping those users compare their current network to T-Mobile’s with a customized <strong>Network Scorecard</strong>, all so they can be certain T-Mobile has them covered where they live, work and play. These new capabilities are available in the T-Mobile app for iOS today and are coming soon to Android.

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“Switching is another insane artifact left over from a stupid, broken, arrogant industry … and it’s hard on purpose. As the industry juggernauts in the 3G and 4G era, Verizon and AT&T designed switching to be difficult, keeping their hordes of customers from leaving to protect their billions in revenues,” said Mike Sievert, CEO of T-Mobile. “At the Un-carrier, we’re laser-focused on being the wireless provider you want to stay with, not the one you’re stuck with. Now through digital innovation we’re making it easier than ever to switch with no worry, less hassle and tons more value than ever before with T-Mobile.” 

<strong>Easy Switch: Join T-Mobile in Minutes</strong>

T-Mobile Easy Switch is a simple new way to switch your phone or your entire family – up to five lines via the app – to T-Mobile without calling or making a trip to a store. No waiting in line. No sitting on hold. Easy Switch uses the latest technology to switch your current compatible phone and number to T-Mobile, and the whole process can be completed in as little as a few minutes.

Until now, switching wireless providers has been headache-inducing. Once you’ve waded through all the confusing info and made the decision to switch, you’ve got to wrangle everyone on your family plan together, burn most of a day in a wireless store, pay hundreds – maybe thousands – to pay off your phones, swap out devices, transfer data, and pray everything works as planned. It’s no wonder nearly two-thirds of people who start the switching process said in a T-Mobile survey that they gave up before finishing.

With Easy Switch in the T-Mobile app, consumers with unlocked eSIM-capable phones can simply switch their phone and number – and their family – to T-Mobile in just a few clicks. Because most of the latest smartphones work great on any network and have eSIM technology, most people can keep their phone and number, save BIG (a family of four could save up to $900/year vs. Verizon and $650/year vs. AT&T) and get America’s leading 5G network in a matter of minutes. That’s right … you no longer need to choose between a great network and a great price. Not to mention more than $225 in added value EVERY MONTH – with 2 or more lines on Magenta Max – thanks to benefits like Netflix on Us, free in-flight Wi-Fi, international high-speed data and <a href="https://www.t-mobile.com/brand/benefits?INTNAV=tNav:Why:Benefits">so much more</a>. It really is that easy. And if you have a device that isn’t eSIM-capable, no problem. T-Mobile will send you a physical SIM card.

But protip: AT&T customers will have an extra hurdle because Big Blue keeps their phones locked even after they’re fully paid off. #lame. For that reason, T-Mobile has information in the app to help AT&T and Verizon customers unlock their devices and break free from their Carrier. And if you still owe on your smartphone, T-Mobile has you covered, offering to pay off your device up to $1,000 with its Keep & Switch offer!

<strong>Network Pass: Switch Worry-Free</strong>

Switchers are taking a huge leap of faith. They have no way of knowing if the network will really work for them. Sure, there are coverage maps, but only 6% of people said in a T-Mobile survey that they look at maps before switching. Instead, more than 75% of people say they want to EXPERIENCE the network before switching.

And now they can. With T-Mobile’s new Network Pass, people and businesses with unlocked eSIM-compatible phones can try T-Mobile’s award-winning network for FREE for up to THREE MONTHS with unlimited data, including 5G. They keep their phone, their number, their plan ... and they don’t even need to share their credit card number. People and businesses can then switch with confidence, knowing that T-Mobile works for them.

<strong>Network Scorecard: Dare to Compare</strong>

The Un-carrier is also letting Network Pass users see how its network stacks up against their current provider with a customized report based on their zip code. And it’s available to any user, regardless of their phone! The Network Scorecard compares overall 5G core performance, 5G coverage availability, and average 5G download speeds. Users can also track their individual network experience, see how often they’re connected to T-Mobile’s network, and check speed tests on their phone in near real-time. And it’s all based on T-Mobile and third-party data measuring the experience of real people in all the places they use their smartphones, so you can make sure T-Mobile is the right network for you or your business BEFORE switching. #transparency

“Every wireless network has spots where the signal fades, but the difference between T-Mobile and everyone else is that we’ll actually let you experience the country’s leading 5G network BEFORE you switch. That’s how confident we are in T-Mobile’s network,” said Neville Ray, President of Technology at T-Mobile. “There’s a reason that experts in nearly 30 reports have given T-Mobile 5G top marks for speed and availability. The Un-carrier is THE leader in the 5G era, and we want people to see it for themselves!”

Easy Switch, Network Pass and Network Scorecard are available today in the T-Mobile app in the <a href="https://apps.apple.com/us/app/t-mobile/id561625752">App Store</a> and are coming soon to the app in the <a href="https://play.google.com/store/apps/details?id=com.tmobile.pr.mytmobile">Google Play Store</a>. Customers with unlocked, eSIM-compatible phones – which includes most new smartphones shipped in the last three years – get the best experience, but there’s something for everyone. You can learn more about eSIM technology and find out if your phone is compatible <a href="https://www.t-mobile.com/resources/what-is-an-esim-card">here</a>. Business customers can learn more <a href="http://www.t-mobile.com/business/offers/free-network-trial">here</a>.

More information is available at <a href="http://www.t-mobile.com/offers/free-trial">www.t-mobile.com/offers/free-trial</a>.

<strong>Network Pass:</strong><strong> </strong>Non-T-Mobile customers only; 1 trial per user. During congestion, customers on this plan using>50GB/mo. may notice reduced speeds until next monthly cycle due to data prioritization. <strong>Easy Switch:</strong> Qualifying credit and service req’d. <strong>5G</strong>: Capable device required; coverage not available in some areas. Some uses may require certain plan or feature; see T-Mobile.com. <strong>Fastest:</strong> Based onmedian, overall combined 5G speeds according to analysis by Ookla® of Speedtest Intelligence® data 5G download speeds for Q2 2022. Ookla trademarks used under license and reprinted with permission.<strong> Most Reliable: </strong>According to an audit report conducted by independent third-party umlaut containing crowdsourced data for user experience including task completion collected from November 2021 to May 2022. Full details at: <a href="http://www.umlaut.com/en/benchmarking/USA">www.umlaut.com/en/benchmarking/USA</a>. <strong>Phone payoff</strong>: Up to $1,000 via virtual prepaid Mastercard. Qualifying credit required; card typically takes 15 days.<strong></strong>

<strong>About T-Mobile</strong><strong></strong>

T-Mobile US, Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: <a href="https://www.t-mobile.com/">https://www.t-mobile.com</a>.

<strong>Media Contacts</strong><br>T-Mobile US, Inc. Media Relations<br><a href="mailto:MediaRelations@T-Mobile.com">MediaRelations@t-mobile.com</a>

<strong>Investor Relations Contact</strong><strong><br></strong>T-Mobile US, Inc.<br><a href="mailto:investor.relations@t-mobile.com">investor.relations@t-mobile.com</a><br><a href="https://investor.t-mobile.com">https://investor.t-mobile.com</a>

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T-Mobile Takes Hassle and Worry Out of Switching - T-Mobile Newsroom

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T-Mobile Takes Hassle and Worry Out of Switching

<em>T-Mobile gives customers more without asking more from them.</em>

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<strong>BELLEVUE, Wash. — August 29, 2022 — </strong>The Un-carrier just made binge-watching even easier. Today in a video announcement, T-Mobile CEO Mike Sievert shared that T-Mobile (NASDAQ: TMUS) will include <a href="https://www.apple.com/apple-tv-plus">Apple TV+</a> in its most popular plan Magenta MAX. Apple TV+ is the home of premium Apple Original drama and comedy series, feature films, documentaries, and kids and family entertainment, including this year’s Oscar Best Picture winner <em>CODA</em>, record-breaking Emmy Award winner <em>Ted Lasso</em>, and hit series such as 14x Emmy Award-nominated drama <em>Severance</em>, as well as <em>Pachinko</em>, <em>For All Mankind</em>, <em>Loot</em> and many more, plus sports, beginning with <em>Friday Night Baseball</em>. This is another incredible benefit just for being a Magenta MAX customer. And it starts August 31.

Today’s news is part of T-Mobile’s ongoing quest to give customers the best value in wireless. Magenta MAX is the plan T-Mobile customers choose more than any other, in large part because it delivers over $225 in <a href="https://www.t-mobile.com/brand/benefits">added value</a> every month with two or more lines, in addition to unlimited talk, text and premium smartphone data. <a></a>

“Magenta MAX customers love streaming. So of course, we’re giving them more of what they love, because that’s just what the Un-carrier does,” said Mike Sievert, CEO at T-Mobile. “It’s moves like this — giving customers more without asking more from them — that have made T-Mobile the value leader in wireless. Now, with America’s most-awarded 5G network, T-Mobile customers don’t have to choose between the best value and a great network.”

Magenta MAX is T-Mobile’s best plan, made for America’s leading 5G network. It’s packed with unmatched benefits like:

It all adds up to over $225 in added value every single month for two lines.

T-Mobile Magenta MAX customers can stream their favorite movies and shows almost anywhere on America’s largest, fastest and most reliable 5G network. The Un-carrier’s Extended Range 5G covers nearly everyone in the country — delivering more 5G coverage than the Carriers’ 5G networks combined. Moreover, 235 million people nationwide are covered with super-fast Ultra Capacity 5G, and T-Mobile expects that number to jump to 260 million by the end of the year and 300 million in 2023. With top honors from nearly <a href="https://www.t-mobile.com/news/network/t-mobile-5g-rakes-in-more-top-honors">30 independent reports</a>, T-Mobile is also the nation’s most-awarded 5G network.

In addition, Magenta customers can get Apple TV+ on Us for 6-months. Visit <a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.t-mobile.com%2Foffers%2Fapple-tv-plus-deal&data=05%7C01%7CMary.Gerber1%40T-Mobile.com%7C13dc4bdf00d1493e906508da85e6a454%7Cbe0f980bdd994b19bd7bbc71a09b026c%7C0%7C0%7C637969522890126834%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=DvfEh6Pj25fCifi7QvHS8TBFpDFPGlATkEpEBno6h00%3D&reserved=0">t-mobile.com/offers/apple-tv-plus-deal</a> to learn more. To learn more about all the unbeatable customer benefits at T-Mobile, visit <a href="https://www.t-mobile.com/brand/benefits">t-mobile.com/brand/benefits</a>.

<strong>About Apple TV+</strong><br>Apple TV+ is available on the Apple TV app in over 100 countries and regions, on over 1 billion screens, including iPhone, iPad, Apple TV, Mac, popular smart TVs from Samsung, LG, Sony, VIZIO, TCL and others, Roku and Amazon Fire TV devices, Chromecast with Google TV, PlayStation and Xbox gaming consoles, and at <a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftv.apple.com%2F&data=05%7C01%7CMary.Gerber1%40T-Mobile.com%7C7adbee3cf25140a1205808da8935a960%7Cbe0f980bdd994b19bd7bbc71a09b026c%7C0%7C0%7C637973160841552971%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=gB50Iy9%2BOw7DNcYHyUP1GmW7XPHhGW48W1AJj3WmZb8%3D&reserved=0">tv.apple.com</a>, for $4.99 per month with a seven-day free trial. For more information, visit <a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.apple.com%2Ftvpr%2F&data=05%7C01%7CMary.Gerber1%40T-Mobile.com%7C7adbee3cf25140a1205808da8935a960%7Cbe0f980bdd994b19bd7bbc71a09b026c%7C0%7C0%7C637973160841552971%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=aFbRcLcrJla7UxaZGx4NbM%2BCG5Dr6tVMqbyrf1lcv00%3D&reserved=0">apple.com/tvpr</a> and see the full list of<a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsupport.apple.com%2Fguide%2Ftvplus%2Fwelcome%2Fweb&data=05%7C01%7CMary.Gerber1%40T-Mobile.com%7C7adbee3cf25140a1205808da8935a960%7Cbe0f980bdd994b19bd7bbc71a09b026c%7C0%7C0%7C637973160841552971%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=epouYF54xH43wuB7WN1dlBl61%2BmhBlyjdNo4L9vv5iY%3D&reserved=0"> supported devices</a>. 

Follow T-Mobile’s Official Twitter Newsroom <a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FTMobileNews&data=02%7C01%7CGina.Cohen3%40T-Mobile.com%7C99a364c68ae74ac2a38508d7a6aa2b95%7Cbe0f980bdd994b19bd7bbc71a09b026c%7C0%7C0%7C637161122116110118&sdata=EmvFbas31iO9vDTPE5udP5OqKFD%2FYropl5DHQhnsqaE%3D&reserved=0">@TMobileNews</a> to stay up to date with the latest company news.

Receive Apple TV+ (up to $4.99/mo. value) while you maintain one qualifying Magenta Max or Plus line in good standing. For Magenta customers, after free trial, plan automatically renews at $4.99/month until cancelled. Valid only for Apple TV+ in the United States. Complete registration with Apple in the Apple TV app; requires iTunes/Apple Media Services account. One offer per account; may take 1-2 bill cycles. Apple TV+ is a registered trademark of Apple Inc. Apple is not a sponsor of this promotion. Like all plans, features may change or be discontinued at any time; see T-Mobile Terms and Conditions at T-Mobile.com for details.5G: Capable device required; coverage not available in some areas. Some uses may require certain plan or feature; see T-Mobile.com. Fastest: Based on median, overall combined 5G speeds according to analysis by Ookla® of Speedtest Intelligence® data 5G download speeds for Q2 2022. Ookla trademarks used under license and reprinted with permission. Most Reliable: According to an audit report conducted by independent third-party umlaut containing crowdsourced data for user experience including task completion collected from November 2021 to May 2022. Full details at: <a href="http://www.umlaut.com/en/benchmarking/USA">www.umlaut.com/en/benchmarking/USA</a>.

<strong>About T-Mobile</strong><br>T-Mobile US Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: <a href="https://www.t-mobile.com/">https://www.t-mobile.com</a>.

T-Mobile will include Apple TV+ in its most popular plan Magenta MAX.

T-Mobile Customers Get Apple TV+ On Us with Magenta MAX - T-Mobile Newsroom

Un-carrier

T-Mobile Customers Get Apple TV+ On Us with Magenta MAX

Companies share their vision to provide truly universal coverage, pairing SpaceX’s breakthrough satellite constellation with T-Mobile’s industry-leading wireless network <br><br> New service aims to connect vast majority of smartphones already on T-Mobile’s network to Starlink satellites <br><br> Companies issue invitation to world’s carriers to expand globally with reciprocal roaming

<figure class="wp-block-image size-full"><img src="https://www.t-mobile.com/news/_admin/uploads/2022/08/Space-X-Coverage-Beyond.jpg" alt="" class="wp-image-91940"/><figcaption>Crowd watches as Mike Sievert, T-Mobile CEO and President, and SpaceX Chief Engineer Elon Musk Announce Coverage Above and Beyond at Starbase on August 25, 2022. Photo by T-Mobile.</figcaption></figure>

<figure class="wp-block-image size-large"><img src="https://www.t-mobile.com/news/_admin/uploads/2022/08/Space-X-Sievert-Musk-1024x576.png" alt="" class="wp-image-91952"/><figcaption>Mike Sievert, T-Mobile CEO and President, and SpaceX Chief Engineer Elon Musk Announce Coverage Above and Beyond at Starbase on August 25, 2022. Photo by T-Mobile.</figcaption></figure>

<figure class="wp-block-image size-large"><img src="https://www.t-mobile.com/news/_admin/uploads/2022/08/TMobile_Event_Website_220825TMobile_Event_Website_220825DSC00403-1024x800.jpg" alt="" class="wp-image-91973"/><figcaption>Mike Sievert, T-Mobile CEO and President, and SpaceX Chief Engineer Elon Musk at Starbase on August 25, 2022. Photo by T-Mobile.</figcaption></figure>

<strong>Starbase, TX —August 25, 2022 </strong>— In a <a href="https://www.t-mobile.com/aboveandbeyond">live event</a> today, T-Mobile (NASDAQ: TMUS) CEO and President Mike Sievert and SpaceX Chief Engineer Elon Musk announced Coverage Above and Beyond: a breakthrough new plan to bring cell phone connectivity everywhere. Leveraging Starlink, SpaceX’s constellation of satellites in low Earth orbit, and T-Mobile’s industry-leading wireless network, the Un-carrier plans to provide near complete coverage in most places in the U.S. – even in many of the most remote locations previously unreachable by traditional cell signals.

Today, despite powerful LTE and 5G wireless networks, well over half a million square miles of the U.S. in addition to vast stretches of ocean are untouched by cell signals … from ANY provider. And as anyone who has ever encountered a mobile dead zone knows, the wireless industry has struggled to cover these areas with traditional terrestrial cellular technology, most often due to land-use restrictions (e.g. National Parks), terrain limits (e.g. mountains, deserts and other topographical realities) and America’s sheer vastness. In those areas, people are either disconnected or pay exorbitant rates to lug around a sat phone. SpaceX and T-Mobile share a vision where these uncovered areas are a relic of the past, and today, the companies are taking a first step to make that vision a reality.

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From the middle of Death Valley to the Great Smoky Mountains or even that persistent neighborhood dead zone, T-Mobile and SpaceX have a vision to give customers a crucial additional layer of connectivity in areas previously unreachable by cell signals from any provider. And the service aims to work with the phone already in your pocket. The vast majority of smartphones already on T-Mobile’s network will be compatible with the new service using the device’s existing radio. No extra equipment to buy. It just works.

“We’ve always thought differently about what it means to keep customers connected, and that’s why we’re working with the best to deliver coverage above and beyond anything customers have ever seen before,” said Mike Sievert, CEO of T-Mobile. “More than just a groundbreaking alliance, this represents two industry-shaking innovators challenging the old ways of doing things to create something entirely new that will further connect customers and scare competitors.”

“The important thing about this is that it means there are no dead zones anywhere in the world for your cell phone,” said SpaceX Chief Engineer Elon Musk. “We’re incredibly excited to do this with T-Mobile.”

To provide this service, the companies will create a new network, broadcast from Starlink’s satellites using T-Mobile’s mid-band spectrum nationwide. This true satellite-to-cellular service will provide nearly complete coverage almost anywhere a customer can see the sky.

With this technology, T-Mobile is planning to give customers text coverage practically everywhere in the continental US, Hawaii, parts of Alaska, Puerto Rico and territorial waters, even outside the signal of T-Mobile’s network starting with a beta in select areas by the end of next year after SpaceX’s planned satellite launches. Text messaging, including SMS, MMS and participating messaging apps, will empower customers to stay connected and share experiences nearly everywhere. Afterwards, the companies plan to pursue the addition of voice and data coverage.

In addition, the CEOs shared their vision for expanding Coverage Above and Beyond globally, issuing an open invitation to the world’s carriers to collaborate for truly global connectivity. T-Mobile committed to offer reciprocal roaming to those providers working with them to enable this vision.

Today’s news is the next step in T-Mobile’s quest to deliver <a href="https://www.t-mobile.com/news/un-carrier/coveragebeyond">Coverage Beyond</a>. Earlier this year, the Un-carrier gave customers enhanced connectivity beyond the reach of its network – in the air and abroad. Today’s move is the next step on the path to provide the ultimate coverage experience.

Some uses may require certain plan or feature; see T-Mobile.com.

<strong>Cautionary Statement Regarding Forward-Looking Statements</strong>

This communication contains certain forward-looking statements, including T-Mobile’s plans to increase cell phone coverage while utilizing Starlink, and offer such coverage to its customers. Forward-looking information is based on management’s estimates, assumptions and projections, and is subject to significant uncertainties and other factors, many of which are beyond the Company’s control. Important risk factors could cause actual future results and other future events to differ materially from those currently estimated by management, including, but not limited to: the timing and finalization of agreements relating to building out the new network, and the time and costs relating to building out the network.

T-Mobile US Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: <a href="https://www.t-mobile.com/">https://www.t-mobile.com</a>.

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In a live event today, T-Mobile and SpaceX announced Coverage Above and Beyond: a breakthrough new plan to bring cell phone connectivity nearly everywhere.

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T-Mobile Takes Coverage Above and Beyond With SpaceX

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T-Mobile is growing in customers and employees, which means that there are more opportunities than ever to join the Magenta wave.

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Latest Press Releases

T‑Mobile US, Inc. to present at the BofA Securities 2022 Media, Communications & Entertainment Conference

T‑Mobile Launches Canva Pro + Facebook Advertising on Us

AT&T and Verizon Ban 92% of Seniors From Wireless Discounts

Stories & Blogs

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Listen to T‑Mobile’s CMO Explain Why Our 5G Future Is Already in Sight

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