T-Mobile is closely monitoring Tropical Storm Gordon as it approaches the Gulf Coast – and we’re ready to respond if needed! If our network is impacted, our engineering and rapid response teams can quickly activate emergency equipment such as fuel trucks, mobile Cell on Wheels (COWs) and back-up power solutions, including portable generators. Our stores and facilities are ready as well, and employees are prepared to address safety issues should they arise.
For safety tips and more information on how T-Mobile prepares for storms and hurricanes: https://www.t-mobile.com/news/t-mobile-prepares-for-2018-hurricane-season
For questions about your account or service, visit www.my.t-mobile.com or call 611 from your T-Mobile handset.
For the latest information on the storm: https://www.nhc.noaa.gov/#Gordon.