[Skip to content](https://www.t-mobile.com/news/press/t-mobile-usa-waives-call-charges-to-and-from-haiti-pledges-of-to#maincontent) [Newsroom](https://www.t-mobile.com/news)Toggle secondary navigation - [Network](https://www.t-mobile.com/news/category/network) - [Devices](https://www.t-mobile.com/news/category/devices) - [Un-carrier](https://www.t-mobile.com/news/category/un-carrier) - [Community](https://www.t-mobile.com/news/category/community) - [Offers](https://www.t-mobile.com/news/category/offers) - [Business](https://www.t-mobile.com/news/category/business) English [Press Release](https://www.t-mobile.com/news/press) # T‑Mobile USA Waives Call Charges to and From Haiti; Pledges Support of Wireless Equipment to Assist in Restoration January 13, 2010 ![](https://www.t-mobile.com/news/_admin/uploads/2002/03/article-default.desktop-500x325.jpg) 3 min read - Facebook IconShare on Facebook - Share on Twitter - LinkedIn IconShare on LinkedIn T‑Mobile USA Strives to Unite Families in the Aftermath of Haiti Earthquake Disaster T‑Mobile USA, Inc. today announced that the company is taking a number of steps to provide relief and help unite families in the aftermath the earthquake disaster in Haiti. For current T‑Mobile customers who are trying to connect with loved ones in Haiti during the aftermath of the country’s devastating earthquake, T‑Mobile USA is enabling phone calls to Haiti without charges for international long distance through January 31, 2010, and retroactive to the earthquake on January 12, 2010. Additionally, T‑Mobile customers who may already be in Haiti will be able to roam on T‑Mobile’s partner networks in Haiti (operated locally in Haiti under the names Voila and Digicel) free-of-charge through the end of the month. In both cases, T‑Mobile will remove these charges from customer bills accordingly. “Our company and our employees care deeply for our customers, and we know that many customers have been directly impacted by the disaster in Haiti,” said Robert Dotson, president and CEO, T‑Mobile USA. “While our thoughts go out to those in Haiti who are suffering so greatly at this time, our promise is to help people connect with those who matter most. I can think of no better time to demonstrate this commitment.” Additionally, T‑Mobile has taken steps to assist with the restoration of the wireless communications infrastructure in Haiti – a key component in supporting the overall humanitarian and recovery efforts. T‑Mobile has pledged its support to donate wireless equipment such as generators and phones. __How You Can Help__ For those interested in helping immediately, T‑Mobile customers can simply text "HAITI" to "90999" and a donation of $10 will be given automatically to the Red Cross to help with relief efforts. Your donation will be charged to your T‑Mobile phone bill, and one hundred percent of this donation goes directly to the Red Cross. There is no per-text fee for this service for T‑Mobile customers who do not have a messaging plan, nor will the text be decremented from messaging plans. Similarly, customers can text “YELE” to 501501 to support Haitian-born musician and featured T‑Mobile MyTouch™ 3G artist Wyclef Jean’s Yele Haiti fund. For more information, please visit [http://www.yele.org](http://www.yele.org) __Lindsay Morio__ T‑Mobile USA Media Relations 425-383-4002 [mediarelations@t‑mobile.com](mailto:mediarelations@t-mobile.com) __About T‑Mobile USA, Inc.__ Based in Bellevue, Wash., T‑Mobile USA, Inc. is the U.S. wireless operation of Deutsche Telekom AG. By the end of the first quarter of 2010, approximately 150 million mobile customers were served by the mobile communication segments of the Deutsche Telekom group - 33.7 million by T‑Mobile USA - all via a common technology platform based on GSM and UMTS, the world's most widely used digital wireless standards. T‑Mobile USA's innovative wireless products and services help empower people to connect to those who matter most. Multiple independent research studies continue to rank T‑Mobile among the highest in numerous regions throughout the U.S. in wireless customer care and call quality. For more information, please visit [http://www.T‑Mobile.com](https://www.t-mobile.com). T‑Mobile is a federally registered trademark of Deutsche Telekom AG. ## Related Stories [More Stories](https://www.t-mobile.com/news/stories) [![T-Mobile SatCOLT, 2026](https://www.t-mobile.com/news/_admin/uploads/2026/10/T-Mobile_NomadSatCOLT_2026_HERO-500x250.jpg) \ NetworkPress Release \ __T‑Mobile Teams Restore Connectivity and Provide Community Support as Gulf Coast Communities Recover from Hurricane Isaias (Updated 10/12)__  \ October 07, 2026|17 min read](https://www.t-mobile.com/news/network/t-mobile-helps-gulf-coast-communities-prepare-as-tropical-storm-isaias-strengthens) [![T‑Mobile Supports Customers Following Powerful Earthquake in Colombia](https://www.t-mobile.com/news/_admin/uploads/2024/04/default-article-social-image-500x250.png) \ CommunityStatement \ __T‑Mobile Supports Customers Following Powerful Earthquake in Colombia__ \ August 11, 2026|1 min read](https://www.t-mobile.com/news/community/t-mobile-supports-customers-earthquake-in-colombia) [![T‑Mobile and Deutsche Telekom Select 20 Finalists For 2022/23 T Challenge](https://www.t-mobile.com/news/_admin/uploads/2022/11/nr-article-T-Challenge-11-1-22-500x250.png) \ NetworkPress Release \ __T‑Mobile and Deutsche Telekom Select 20 Finalists For 2022/23 T Challenge__ \ February 21, 2023|8 min read](https://www.t-mobile.com/news/network/2023-t-challange-finalists) [![T‑Mobile to Donate Up to $1 Million to Hurricane Recovery this MLB Postseason](https://www.t-mobile.com/news/_admin/uploads/2022/10/Sunshine-Strong_nr-article-10-132-22-500x250.png) \ Un-carrierPress Release \ __T‑Mobile to Donate Up to $1 Million to Hurricane Recovery this MLB Postseason__ \ October 18, 2022|5 min read](https://www.t-mobile.com/news/un-carrier/2022-mlb-postseason)